User manual

ThurayaIP Frequently Asked Questions December 2010

1. Service

1.1 What is ThurayaIP service?

Reliable, affordable, portable, broadband data solution via Thuraya satellite using an A5 size compact,

light weight terminal, especially useful for people who require reliable Internet access in areas with

inadequate terrestrial infrastructure. The service is available across Thuraya’s vast coverage area.

The service is based on Internet Protocol (IP) and offers broadband data solution on Shared Mode or

Dedicated Mode.

1.2 Where is the service available?

Thuraya footprint covers more than 2/3

of the globe and includes countries in Europe, North and

Central Africa, large parts of Southern Africa, the Middle East, Central and South Asia, Asia Pacific and

Australia.

1.3 What are the types of services available on ThurayaIP?

Two types of broadband data services are available, StandardIP and StreamingIP

StandardIP: Also called BackgroundIP or VBR (Variable Bit Rate), this service offers up to 444

Kbps data connectivity on shared mode or best effort basis.

StreamingIP: Also called CBR (Constant Bit Rate), this service offers dedicated data connectivity

ranging from 16 Kbps to 384 Kbps.

1.4 What types of external antennas are available?

Multiple types of external antennas are available to achieve the maximum throughput on ThurayaIP.

These antennas cater to the needs of various market segments for land, vehicular, and maritime

applications.