Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
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Chapter 11: Configuring OfficeScan with Third-party
Software
Overview of Check Point Architecture and Configuration ....................11-2
OfficeScan Integration ............................................................................11-3
Check Point for OfficeScan Configuration ...............................................11-4
SecureClient Support Installation ...............................................................11-6
Chapter 12: Getting Help
Troubleshooting Resources .........................................................................12-2
Case Diagnostic Tool ...............................................................................12-2
OfficeScan Server Logs ...........................................................................12-2
Server Debug Log Using LogServer.exe ..........................................12-3
Installation Logs ..................................................................................12-4
Component Update Log ....................................................................12-5
Client Packager Log ............................................................................12-5
ServerProtect Normal Server Migration Tool Log ........................12-6
VSEncrypt Log ....................................................................................12-6
Control Manager MCP Agent Log ...................................................12-6
Virus Scan Engine Log .......................................................................12-8
Outbreak Logs .....................................................................................12-8
World Virus Tracking Log .................................................................12-9
OfficeScan Client Logs ............................................................................12-9
Client Debug Log using LogServer.exe ...........................................12-9
Fresh Installation Log .......................................................................12-10
Upgrade/Hot Fix Log ......................................................................12-10
Damage Cleanup Services Log ........................................................12-10
Mail Scan Log .....................................................................................12-10
Client Connection Log .....................................................................12-11
Client Update Log .............................................................................12-11
Outbreak Prevention Log ................................................................12-11
OfficeScan Firewall Log ...................................................................12-12
Web Reputation and POP3 Mail Scan Log ...................................12-13
Transport Driver Interface (TDI) Log ...........................................12-14