Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide

5-36

Back Up Files Before Cleaning

If OfficeScan is set to clean an infected file, it can first back up the file. This allows you

to restore the file in case you need it in the future. OfficeScan encrypts the backup file to

prevent it from being opened, and then stores the file on the

<Client installation

folder>\Backup folder.

To restore encrypted backup files, see Restoring Encrypted Files on page 5-36.

Display a Notification Message When Virus/Malware is Detected

When OfficeScan detects virus/malware during Real-time Scan and Scheduled Scan, it

can display a notification message to inform the user about the detection.

To modify the notification message, go to Notifications > Client User Notifications

> Virus/Malware tab.

Restoring Encrypted Files

To prevent infected from being opened, OfficeScan encrypts the file during the

following instances:

• Before quarantining a file

• When backing up a file before cleaning it

OfficeScan provides a tool that decrypts and then restores the file in case you need to

retrieve information from it. OfficeScan can decrypt and restore the following files:

TABLE 5-2. Files that OfficeScan can decrypt and restore

FILE DESCRIPTION

Quarantined files

on the client

computer

These files are found in the

<Client installation

folder>\SUSPECT\Backup folder and are automatically

purged after 7 days. These files are also uploaded to the

designated quarantine directory on the OfficeScan server.

Quarantined files

on the designated

quarantine