Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
8-14
Reference Servers
One of the ways the OfficeScan client determines which of the firewall profiles or Web
Reputation Policies to use is by checking its connection status with the OfficeScan
server. If an internal client (or a client within the corporate network) cannot connect to
the server, the client status becomes offline. The client then applies a firewall profile or
Web reputation policy intended for external clients. Reference servers address this issue.
A client that loses connection with the OfficeScan server will try connecting to
reference servers. If the client successfully establishes connection with a reference
server, it applies the firewall profile or Web reputation policy for internal clients.
Take note of the following:
• Assign computers with server capabilities, such as a Web server, SQL server, or FTP
server, as reference servers. You can specify a maximum of 32 reference servers.
• Clients connect to the first reference server on the reference server list. If
connection cannot be established, the client tries connecting to the next server on
the list.
• OfficeScan clients only use reference servers when determining the firewall profile
or the Web reputation policy to use. Reference servers do not manage clients or
deploy updates and client settings. The OfficeScan server performs these tasks.
• A client cannot send logs to reference servers or use them as update sources
To manage the reference server list:
PATH: NETWORKED COMPUTERS > FIREWALL > PROFILES > EDIT REFERENCE SERVER LIST
NETWORKED COMPUTERS > COMPUTER LOCATION > EDIT REFERENCE SERVER LIST
1. Select Enable the Reference Server list.
2. To add a computer to the list, click Add.
a. Specify the computer's IP address, name, or fully qualified domain name
(FQDN), such as:
• computer.networkname
• 12.10.10.10
• mycomputer.domain.com