Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
9-26
OfficeScan Service Restart
OfficeScan restarts client services that stopped responding unexpectedly and were not
stopped by a normal system process.
Configure the following settings to enable client services to restart:
Automatically Restart an OfficeScan Client Service if the Service Stops
OfficeScan restarts the following services:
• OfficeScan NT Listener (tmlisten.exe): Receives commands and notifications
from the OfficeScan server and facilitates communication from the client to the
server
• OfficeScanNT RealTime Scan (ntrtscan.exe): Performs Real-time, Scheduled,
and Manual scan on OfficeScan clients
• OfficeScan NT Proxy Service (TmProxy.exe): Scans network traffic before
passing it to the target application.
Restart the Service After __ Minutes
When a service stops, OfficeScan waits a certain number of minutes before restarting
the service.
If the First Attempt to Restart the Service Fails, Retry __ Times
Specify the maximum retry attempts for restarting a service. Manually restart a service if
it remains stopped after the maximum retry attempts.
Reset the Restart Failure Count After __ Hours
If a service remains stopped after exhausting the maximum retry attempts, OfficeScan
waits a certain number of hours to reset the failure count. If a service remains stopped
after the number of hours elapses, OfficeScan restarts the service.