Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
9-38
Verify client-server connection manually or let OfficeScan perform scheduled
verification. You cannot select specific domains or clients and then verify their
connection status. OfficeScan verifies the connection status of all its registered clients.
To verify client-server connection:
PATH: NETWORKED COMPUTERS > CONNECTION VERIFICATION
1. To verify client-server connection manually, go to the Manual Verification tab
and click Verify Now.
2. To verify client-server connection automatically, go to the Scheduled Verification
tab.
a. Select Enable scheduled verification.
b. Select the verification frequency and start time.
c. Click Save to save the verification schedule.
3. Check the client tree to verify the status or view the connection verification logs.
Connection Verification Logs
OfficeScan keeps connection verification logs to allow you to determine whether or not
the OfficeScan server can communicate with all of its registered clients. OfficeScan
creates a log entry each time you verify client-server connection from the Web console.
To keep the size of logs from occupying too much space on the hard disk, manually
delete logs or configure a log deletion schedule. For more information about managing
logs, see Managing Logs on page 8-16.
To view connection verification logs:
PATH: LOGS > NETWORKED COMPUTER LOGS > CONNECTION VERIFICATION
1. View connection verification results by checking the Status column.
2. To save the log to a comma-separated value (CSV) file, click Export to CSV. Open
the file or save it to a specific location. A CSV file usually opens with a spreadsheet
application such as Microsoft Excel.