Specifications

Trend Micro™ OfficeScan™ 10 Administrator’s Guide
2-26
OfficeScan Client Installation
Before installing the client, take note of the following:
1. Record the logon credentials for each computer. OfficeScan will prompt you to
specify the logon credentials during installation.
2. The OfficeScan client will not be installed on a computer if:
• The OfficeScan server is installed on the computer.
• The computer runs Windows XP Home, Windows Vista™ Home Basic, and
Windows Vista Home Premium. If you have computers running these
platforms, choose another installation method. See Installation Methods on page
3-11 for details.
3. If the target computer runs Windows Vista Business, Enterprise, or Ultimate
Edition, perform the following steps on the computer:
a. Enable a built-in administrator account and set the password for the account.
b. Disable the Windows firewall.
c. Click Start > Programs > Administrative Tools > Windows Firewall with
Advanced Security.
d. For Domain Profile, Private Profile, and Public Profile, set the firewall state to
"Off".
e. Open Microsoft Management Console (click Start > Run and type
services.msc) and start the Remote Registry service. When installing the
OfficeScan client, use the built-in administrator account and password.
4. If there are Trend Micro or third-party endpoint security programs installed on the
computer, check if OfficeScan can automatically uninstall the software and replace
it with the OfficeScan client. For a list of endpoint security software that
OfficeScan automatically uninstalls, open the following files in
<Server installation
folder>\PCCSRV\Admin. You can open these files using a text editor such as
Notepad.
• tmuninst.ptn
• tmuninst_as.ptn
If the software on the target computer is not included in the list, manually uninstall
it first. Depending on the uninstallation process of the software, the computer may
or may not need to restart after uninstallation.