Specifications

22
Understanding the authentication status light
The status light provides indications for the authentication process, as follows:
 Solid black color - the authentication function is not activated.
 Solid brown color - the authentication function is activated and is waiting for the
reference scan or swipe.
 Flashing brown light - the reference scan or swipe has been successful, waits for
the scan of the source.
 Solid green color - the source was scanned successfully and the authentication is
successful (the data of the two sources match).
 Solid red color - the source was scanned badly or the authentication has failed (the
data of the two sources do not match).
What to do when verification fails?
If the status light remains solid red after the reference scan or swipe, it means that the
data from the two sources do not match. The reason can be one of the following:
1. The card could be fake
2. Bad reading of either one of the sources
3. Corruption of one of the data sources
If verification fails, you can try the following:
 Make sure the current (US) State box is set to the correct state of the driver
license.
 Try authenticating the card again.