User Manual

Appendices 31
Pollux_UserM_Deel2.qxd 14-11-2002 10:07 Pagina 35
The scanner is on, but the motor is not
rotating. A bar code cannot be read.
The LED is intermittently flashing red.
The LED is alternating red/green.
The LED is alternating red/green and
beeps are heard.
The scanner does not accept more than
two or three bar codes.
The LED is red and green.
The LED is blinking red and green.
■ The scanner is in sleep mode. Press the
switch on top of the scanner to reactivate
the scanner (or use the wake protocol.
Refer to section 1.5).
■ Mirror motor is defective and must be
replaced (Authorized personnel only).
■ Possible failure of the scanning safeguard
circuit. Immediately disconnect the scanner
from its power source. Contact your
supplier.
■ There is no proper handshaking with the
host system. Switch the host system on
and check connection and communication
settings.
■ The laser is not functioning. The laser is
defect. Contact your supplier.
■ The ambient temperature is too high. Make
sure the scanner has enough air ventilation
and is not placed in direct sunlight.
The scanner is on but a bar code cannot
be read. The LED is red.
Diagnostic Tips
■ The scanner is in Slave Mode. Press the
Sleep Mode button for at least 3 seconds
to enter Programming Mode and Return to
Default by scanning code "1.3" out of
"Configuration Guide" booklet.
Problem
■ The scanner window is dirty. Clean the
■ scanner window as described in the
■ Maintenance section.
■ The presented bar code type is not
■ enabled. Select the bar code type with
■ the Configuration Guide.
■ The scanner is disabled by the host.
■ Refer to Section 1.5.
■ The bar code type you presented to the
■ scanner is not supported by the Pollux.