Schaerer Coffee Joy Operating instructions V01 / 02.2011 Schaerer Ltd. P.O.
1 2 1 Inlet for ground coffee 2 Bean hopper 3 Hot water dispensing 4 Grounds container 5 Drip tray with drip grid 6 Brewing unit shaft cover 7 On/off 8 User panel 9 Beverage outlet 6 7 8 3 4 9 10 10 Drinking water reservoir 5 1 Display 2 Hot water Beverage buttons for: a) Espresso 3 1 b) Café crème c) Latte macchiato d) Cappuccino 4 2 e) Hot milk/milk foam a b 5 e 4 Cancel 5 Cleaning menu 6 Programming menu 7 Change adjustable values/ Navigate through menus 3
www.schaerer.com Schaerer Coffee Joy Operating instructions V01 / 02.2011 Published by Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil Edition Version 01 | 02.2011 Software V0.01 Concept and editorial department Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil Copyright by © Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil This document is copyrighted. All rights are reserved.
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www.schaerer.com Table of contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 End of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Lengthy downtimes (more than 1 week) . . . . . . . . . . . . 21 Signs and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.schaerer.com Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 User at risk! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Risk from cleaning products. . . . . . . . . . . . . . . . . . . . . . . . 46 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome www.schaerer.com Welcome Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our company's core competence as well as decades of experience flowed into designing this equipment. These operating instructions provide information about the product, its operation and how to clean the coffee machine. If the coffee machine is not used according to the instructions, we shall not be held liable for any damages.
www.schaerer.com Product description Product description Intended use Schaerer Coffee Joy has been designed to dispense coffee or milk beverages in different versions – in cups or coffee pots. The device can also dispense hot water. The unit is designed for private and commercial use. The unit may be placed in self-service areas if attended to by trained personnel. Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions.
Product description www.schaerer.com Options and optional accessories Example Option Description Additional cooling unit External cooling unit for machines with Milk Smart. Capacity: 2 l Add-on bean hopper Additional mountable bean hopper for greater bean capacity. Capacity: 400 g Water filter for internal drinking water tank The water filter can be installed in the internal drinking water tank. Capacity: 200 l For detailed information, please contact your sales partner.
www.schaerer.com Product description Permanent noise level** <70 dB (A) We reserve the right to make technical changes. * For special equipment, see serial plate. The values specified here apply to the basic equipment. ** The A-weighted noise level (slow) and Lpa (impulse) at the workplace of the operating personnel is below 70 dB (A) for every operating mode.
Installation and commissioning www.schaerer.com Installation and commissioning Setting up the coffee machine Location CAUTION! Risk of machine damage! The location where the coffee machine is set up must meet the conditions specified below. If these conditions are not ensured, the coffee machine may become damaged. The following conditions absolutely must be met: • • • • • The installation surface must be stable and level so that is does not become deformed under the weight of the coffee machine.
www.schaerer.com Installation and commissioning • • cable is used (minimum cross-section: 1.5 mm²), observe the manufacturer data for the cable (operating instructions) and the locally applicable regulations. Route the power cord in such a way that it does not present a tripping hazard. Do not pull the cord over corners or sharp edges, pinch it between objects or allow it to hang loosely in the open.
Installation and commissioning www.schaerer.com See "Operation" - "Fill and connect" - "Milk" for filling milk. If an external cooling unit is used: install the cooling unit as described in the operating instructions and route the milk hose from the coffee machine to the external cooling unit. Commissioning program When the coffee machine is started for the first time, the commissioning program is executed automatically. It goes through the initial settings step by step.
www.schaerer.com Installation and commissioning Display / display text Parameter description Setting range Notes Water hardness: 13 – 16 To set the water hardness: 0–4 – ► Perform the water hardness test. 5–8 See "Service and maintenance" - "Determine the water hardness". 9 – 12 ► Set the water hardness with >16 and . 13 – 16 ► Confirm by touching . The next step appears.
Operation www.schaerer.com Operation Check before switching on ► Before switching on the coffee machine, check whether the following conditions are fulfilled. Conditions for switching on the coffee machine: • • • • The drinking water tank is filled. The bean hopper is filled. The coffee grounds container is empty and inserted correctly. The coffee machine is correctly connected to the line supply.
www.schaerer.com Operation ► Remove and rinse the milk container. ► Fill in fresh, pre-cooled milk (3 – 5°C). ► Place the milk container into the cooling unit. ► Hang the hose or hoses into the container. The hose end must be in contact with the container floor. ► Close the door. Switching on ► Press the button. The coffee machine switches on and the greeting message appears on the display. ► Place a container under the beverage outlet. The coffee machine begins heating up.
Operation www.schaerer.com Beverages The machine is ready to dispense a beverage when the beverage symbol appears. ► Place a cup under the beverage outlet. ► Adjust the height of the beverage outlet to the cup size. CAUTION! Hot fluid! ► Press the required beverage button. Only the symbol of the selected beverage appears; dispensing of the beverage begins. The beverage name appears on the display. ► Remove the cup after the beverage has been dispensed.
www.schaerer.com Operation Hot milk Hot milk and milk foam are dispensed using the same button. ► Place a cup under the beverage outlet. ► Move the beverage outlet to the highest position. Air is always added to the milk unless the outlet is in the highest position. CAUTION! Hot fluid! ► - Press the button (middle button). Hot milk is dispensed. ► Stop dispensing by pressing the button again.
Operation www.schaerer.com ► Remove the cups after the beverage has been dispensed. See "Dispensing options" - "Stop dispensing" to stop dispensing of the beverage. Emptying Grounds container The grounds container must be emptied regularly, at the latest when the instruction to do so appears on the display. ► Remove and empty the grounds container. Dispensing of beverages is blocked while the grounds container is not in place. ► Reinsert the grounds container. "grounds. cont.
www.schaerer.com Operation See "Troubleshooting" - "Malfunction with display message". Display message Cause What to do empty grounds cont. The grounds container is full. ► Remove and empty the grounds container. Dispensing of beverages is blocked while the grounds container is not in place. ► Reinsert the grounds container. "grounds. cont. empty?" appears on the display. ► Confirm with the beverage sel. locked refill water tank The drinking water tank is empty. Beverages cannot be dispensed.
Operation www.schaerer.com Switching off End of operation ► Perform the daily cleaning routine. ► Press and hold the button for 5 sec. If beverages with milk were prepared, an instruction to rinse the milk system appears on the display. ► Follow the instructions on the display. After the milk system is rinsed, the coffee system is rinsed automatically. See also "Cleaning". After this the machine switches off. ► Empty the drinking water container, clean it and reinstall it.
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Cleaning www.schaerer.com Daily cleaning Coffee system rinse The coffee system rinse is automatically performed every time the coffee machine is switched on and off. User actions are not required. Milk system rinse The milk system rinse is automatically performed every time the coffee machine is switched off. The following steps need to be performed: ► Place a container under the beverage outlet. ► Move the beverage outlet to the highest position.
www.schaerer.com Cleaning Weekly cleaning Weekly Cleaning Reference Card Weekly cleaning Schaerer Coffee Joy Schaerer Ltd. P.O. Box See also "Safety instructions" and "Cleaning" in the operating instructions. CAUTION! User at risk! There is a risk of scalding in the dispensing area of beverages, hot water and steam. During dispensing or cleaning, never reach under the dispensing positions. Machine cleaning (cleaning programme) Press the button. ; The "Maintenance program" menu appears.
Cleaning www.schaerer.com Clean the outlets of the foamer head and the steam nozzle with a brush. Let the parts dry fully. Reassemble all parts. Insert the steam nozzle in the beverage outlet. Attach the foamer head. Clamp the milk hose into the provided guide. Insert the grounds container. Cleaning the brewing unit (manual) Remove the lid over the brewing unit. CAUTION! User at risk! Pull back the release of the brewing unit. Pull the brewing unit out of the machine.
www.schaerer.com Cleaning Bean hopper Old bean grease in the bean hopper can have a negative impact on the coffee quality. CAUTION! User at risk! Danger of injury from rotating grinding discs in the grinder. Never reach into the bean hopper while the coffee machine is switched on. ► Wipe the inside of the bean hopper with a moist cloth. ► Dry with a clean cloth. Outer surfaces of the coffee machine ► Switch off the machine before cleaning the outer surfaces.
Cleaning www.schaerer.com CAUTION! Risk of machine damage! If the coffee machine is not cared for and cleaned properly, the dispensing of milk beverages will become a health hazard in terms of food hygiene. Note and adhere to the following instructions: • • • • • • • • • • • Wear safety gloves during cleaning. Wash your hands thoroughly before and after cleaning. Clean the coffee machine daily after beverage dispensing has ended. Never put cleaning products in the milk container.
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Cleaning www.schaerer.com Cleaning products CAUTION! Risk of machine damage! Use of incorrect cleaning products can damage the machine. Use only cleaning products for daily and weekly cleaning that are recommended by Schaerer AG. Weekly cleaning Schaerer cleaning tablets Milkpure milk system liquid cleaner Cleaning tablet Before using the cleaning tablet, carefully read the information on the packaging and the "HEALTH & SAFETY DATA SHEET".
www.schaerer.com Service and maintenance Service and maintenance Decalcification When the machine needs to be decalcified, a corresponding request appears on the display. The decalcification interval depends on the following factors: • • • CAUTION! User at risk! CAUTION! Risk of machine damage! Water hardness Water flow rate Use of a water filter Danger of poisoning from ingesting or inhaling the decalcifier.
Service and maintenance www.schaerer.com Adjusting the grinding fineness The grinding fineness is influenced by wear on the grinder disk. To ensure a constant grinding quality, the grinding fineness needs to be adjusted when required. CAUTION! User at risk! CAUTION! Risk of machine damage! Danger of injury from rotating grinding discs in the grinder. Never reach into the bean hopper while the coffee machine is switched on.
www.schaerer.com Service and maintenance ► Unpack the filter cartridge and mount it on the adapter. For correct calculation of the decalcification time, the hardness of the water (determined by the water hardness test) and the use of a filter must be entered in the coffee machine programming. See "Programming" - "Basis settings". Changing the water filter for the internal drinking water tank When the filter needs to be changed, a corresponding prompt appears on the display.
Programming www.schaerer.com Programming Navigation Symbol Description • • • Cancel the procedure. Leave the programming. "No" in response to requests. Opens the cleaning menu of the machine. • • • Opens the programming of the machine. "OK" to confirm new or existing settings and continue to the next menu item. "Yes" in response to requests. • • Navigate forward in the programming. Set parameters. • • Navigate back in the programming. Set parameters. Overview ► Press the button.
www.schaerer.com Programming Display/ display text Parameter description Cup volume: 100% ► Set the cup volume using the button. button and Setting range Notes 50 – 150% – A test beverage can be dispensed by pressing the selected beverage button. ► Press the button to exit the setting. beverage settings Various beverage parameters can be set in the "beverage settings" menu. ► Navigate to the "beverage settings" menu in the programming. ► Press the button.
Programming www.schaerer.com Menu item (display text) Description Setting range Rest period: 15 sec The rest period is a pause between the milk out- 2 – 60 sec put and the coffee output. ► Set the duration of the rest period using the button and button. A test beverage can be dispensed by pressing the selected beverage button. ► Press the sequence: milk-coffee button to exit the setting. This menu item can be used to set the dispen- milk-coffee sing sequence of the milk and coffee.
www.schaerer.com Programming Menu item (display text) Description Language: German ► Set the language using the button. ► Press the Time: hh/mm/ss button to exit the setting. ► Set the hours using the button. ► Press the button and button and button. Date: dd/mm/yy Date/time: on – ss: 00 – 59 button and button and but- dd: 01 – 31 If a non-existent date is entered (e.g. mm: 01 – 12 31.06.2011), the date yy: 2000 – 2099 returns to its initial value after the setting is exited. button.
Programming www.schaerer.com Menu item (display text) Description Setting range Switch-off time: 30 min The switch-off time setting is used to switch off 0 (= off) the machine after a certain period elapses du- 5 – 112 min ring which no beverage was dispensed. ► Set the switch-off time using the and button. button Notes Automatic switching off of the machine during extended periods of disuse saves power. ► Press the button to exit the setting.
www.schaerer.com Programming Menu item (display text) Description Display contrast This menu item can be used to set the display lighter + softer / – contrast. darker + sharper ► Set the contrast using the button and button. The contrast changes simultaneously. ► Press the Setting range Notes button to exit the setting. counters In the "counters" menu, the dispensing counter for all beverages can be viewed and cleared. ► Navigate to the "counters" menu in the programming. ► Press the button.
Programming www.schaerer.com system information The "system information" menu contains information on the machine. ► Navigate to the "system information" menu in the programming. ► Press the button. The first menu item appears. The menu contains the following information: • • • • BASCJ_EN V01 | 02.
www.schaerer.com Troubleshooting Troubleshooting General troubleshooting procedure: ► Switch the coffee machine off and, after several seconds, on again. In most cases, the fault will be eliminated automatically. ► Repeat the steps that led to the fault. If the fault occurs again: ► Find the fault in the following tables. ► Perform the described troubleshooting steps. If the fault persists: ► Contact your service partner and describe the fault.
Troubleshooting www.schaerer.com Display message Cause What to do Clear flow stopped There is too much air in the pipes. ► Dispense a cup of hot water. This bleeds the pipes. The water filter or the associated sieve is clogged. ► Clean the sieve of the water filter. If this does not eliminate the problem: ► Change the water filter. The non-return valve at the outlet of the drinking water tank is contaminated.
www.schaerer.com Troubleshooting Fault description Cause What to do The milk is too hot, its quantity is too low or the milk foam has bubbles.. The milk in the milk container is too warm. ► Only use pre-cooled milk (3 – 5°C). Wrong milk nozzle. The scope of delivery contains two different milk nozzles. ► Cool the milk constantly during use. ► Change the milk nozzle. The water tank is difficult to slide in place.
Water quality www.schaerer.com Water quality A cup of coffee consists of 99 percent water. Therefore, the water has a significant effect on the coffee's taste. To obtain an excellent cup of coffee, you need excellent water. The water is important not only to the taste of the coffee but also to the coffee machine itself. Poor water quality can lead to permanent machine damage.
www.schaerer.com Water quality The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu. On the basis of the entered values, the machine calculates the time to the next filter change (if a filter is in use) and the time to the next decalcification routine. ► Check whether a house filter system is already connected upstream from the machine. In most water, the carbonate hardness is markedly lower than the total hardness.
Safety notes www.schaerer.com Safety notes Maximum safety is one of Schaerer AG's most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards: • • • • Read the User Manual carefully before using the device. Do not touch hot machine parts. Do not use the coffee machine if it is not working properly or is damaged. Under no circumstances may the installed safety devices be modified.
www.schaerer.com Safety notes Risk from cleaning products Application CAUTION! User at risk! Danger of poisoning from swallowing cleaning products. The following instructions absolutely must be complied with: • • • • • • • • • • Store cleaning products away from children and unauthorised persons. Do not swallow the cleaning products. Never mix cleaning products with other chemicals or acids. Never put cleaning products in the milk container.
Safety notes www.schaerer.com Risk of damage to the machine CAUTION! Risk of machine damage! Improper handling of the coffee machine can lead to damage or contamination. The following instructions absolutely must be complied with: • • • • • • • • • • • • • • • For water with a carbonate hardness above 5°dKH, install a calcium filter, as otherwise the coffee machine can be damaged due to calcification.
www.schaerer.com Safety notes Coffee CAUTION! User at risk! Improper handling of coffee can lead to health problems. The following instructions absolutely must be complied with: • • • • • • • • Check the packaging for damage before opening. Do not add more beans than will be needed for one day. Close the bean hopper lid immediately after filling. Store coffee in a cool, dry and dark location. Store coffee separately from cleaning products. Use the oldest products first ("first-in-first-out" principle).
Liability www.schaerer.com Liability Operator responsibilities The operator must ensure that the machine undergoes regular maintenance and that the safety devices are checked regularly by a Schaerer AG service partner, a representative thereof, or other authorised persons.
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