Schaerer Coffee Joy Operating instructions V02 / 08.2012 Schaerer Ltd. P.O.
1 2 1 Inlet for ground coffee 2 Bean hopper 3 Hot water dispensing 4 Grounds container 5 Drip tray with drip grid 6 Brewing unit shaft cover 7 On/off 8 User panel 9 Beverage outlet 6 7 8 3 4 9 10 10 Drinking water reservoir 5 1 Display 2 Hot water Beverage buttons 3 a b c d e Press and hold Espresso Café crème Latte Macchiato Cappuccino Hot milk 2 espressos 2 café crème Milk coffee 2 cappuccinos Milk foam 4 Cancel 5 Cleaning menu 6 Programming menu 7 Cha
www.schaerer.com Schaerer Coffee Joy Operating instructions V02 / 08.2012 Published by Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil Edition Version 02 | 08.2012 Software V0.10 Concept and editorial department Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil Copyright by © Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil This document is copyrighted. All rights are reserved.
www.schaerer.com Table of contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Transport conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Display messages/instructions . . . . . . . . . . . . . . . . . . . . . . 21 Signs and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Switching off . . . . . . . . . . . . . . . . . . . .
www.schaerer.com Faults without display message . . . . . . . . . . . . . . . . . . . . . . 46 Water quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Water values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Determining the water hardness . . . . . . . . . . . . . . . . . . . . . 49 Filter technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.schaerer.com Welcome Welcome Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our company's core competence as well as decades of experience flowed into designing this equipment. These operating instructions provide information about the product, its operation and how to clean the coffee machine. If the coffee machine is not used according to the instructions, we shall not be held liable for any damages.
Product description www.schaerer.com Product description Intended use Schaerer Coffee Joy is designed to dispense variations of coffee beverages and/or milk beverages in cups or mugs. The device can also dispense hot water. This machine is designed for private and commercial use. It can be used in businesses, offices, restaurants, hotels and similar establishments. It can also be used in domestic situations. The machine must be cleaned and cared for by specially trained personnel.
www.schaerer.com Product description Scope of delivery and accessories Quantity Designation Article number 1 Schaerer Coffee Joy coffee machine - Documentation 1 Operating instructions (EN) See the document 1 See the installation instructions of the mains water supSee the document ply* 1 Weekly Cleaning Reference Card (EN) See the document 1 Delivery Quality Form - General accessories 1 Milk nozzle, black (diameter: 1.3) 33.2415.1000 1 Milk nozzle, brown (diameter: 1.5) 33.2415.
Product description www.schaerer.com Example Option Description Water filter for internal drinking water tank The water filter can be installed in the internal drinking water tank. Capacity: 200 l Mains water supply The tank is filled via a water inlet outside of the machine. This option can be retrofitted. For detailed information, please contact your sales partner.
www.schaerer.com Product description Serial plate The serial plate is located behind the drip tray on the left side ► In the event of a technical problem or warranty claim, specify the serial number shown on the serial plate. Example of a serial plate Declaration of conformity Manufacturer's address Manufacturer Responsible for documentation Schaerer AG P.O.Box Allmendweg 8 CH-4528 Zuchwil, Switzerland Tel. +41 (0) 32 681 62 00 F +41 (0)32 681 64 04 info@schaerer.com www.schaerer.
Installation and commissioning www.schaerer.com Installation and commissioning Setting up the coffee machine Location CAUTION! Risk of machine damage! The location where the coffee machine is set up must meet the conditions specified below. If these conditions are not ensured, the coffee machine may become damaged. The following conditions absolutely must be met: • • • • • The installation surface must be stable and level so that is does not become deformed under the weight of the coffee machine.
www.schaerer.com DANGER! Risk of electrocution! Installation and commissioning Danger of electric shock! Please adhere to the following points: • • • • • • The phase must be fused at the ampere value specified on the serial plate. It must be possible to disconnect the device from the mains power supply at all poles. Never operate a device with a damaged power cord. Have a defective power cord or plug replaced immediately by a qualified service technician.
Installation and commissioning www.schaerer.com Power requirements Water pressure Water inlet temperature Minimum: 0.2 MPa (2 bar) Maximum: 0.6 MPa (6 bar) Minimum: 10°C Maximum: 35°C Installation Unpacking the machine Read the "Setting up the coffee machine" and "Power supply" chapters carefully before installing. ► Unpack the machine. ► Check the remaining package contents for accessories. ► Remove the accessories supplied in the grounds container and water tank.
www.schaerer.com Installation and commissioning Commissioning program When the coffee machine is started for the first time, the commissioning program is executed automatically. It goes through the initial settings step by step. A detailed description of all steps follows. ► Press the button. The coffee machine switches on and the commissioning program begins. ► Follow the instructions on the touch screen.
Installation and commissioning www.schaerer.com Display / display text Parameter description Setting range Notes Water filter: no To set the use of a water filter: yes / no If "Yes" is set, a filter rinse is then executed automatically. – The coffee system rinse cleans and warms up all pipes. ► Set the use with ► Confirm by touching and . . Option 1: Input "no" The next step appears. Option 2: If "yes" is set, the filter rinse is executed automatically.
www.schaerer.com Operation Operation Check before switching on ► Before switching on the coffee machine, check whether the following conditions are fulfilled. Conditions for switching on the coffee machine: • • • • The fresh water supply is open or the water tank is filled. The bean hopper is filled. The coffee grounds container is empty and inserted correctly. The coffee machine is correctly connected to the mains power supply.
Operation www.schaerer.com Milk Option 1: Milk Smart No more than 40 cm should be between the milk package and the beverage outlet. ► Have fresh, pre-cooled milk (3 – 5°C) ready. ► Hang the hose or hoses into the milk. The hose end must be in contact with the container floor. See also "Safety notes" - "Hygiene" - "Milk". Option 2: Additional cooling unit ► Open the door. ► Remove and rinse the milk container. ► Fill in fresh, pre-cooled milk (3 – 5°C). ► Place the milk container into the cooling unit.
www.schaerer.com Operation Dispensing Prewarming the cups A storage area for cups is located on top of the coffee machine. When the machine is switched on, the storage area is heated and the cups are prewarmed. ► Place the cups on the storage area. The cups are pre-warmed when the coffee machine is switched on. Adjusting outlets CAUTION! Hot surface! Hot surfaces can cause burns. Exercise care when moving the beverage outlet. ► Place a cup under the beverage outlet.
Operation www.schaerer.com See "Dispensing options" - "Stop dispensing" to stop dispensing of the beverage. Hot water Three different dosing variants are available for dispensing hot water: The service technician can deactivate unrequired dosing variants or adjust the dosing quantity of the "dosed" variant. ► Place a cup under the hot water outlet. ► Adjust the height of the beverage outlet to the cup size. CAUTION! Hot fluid! Option 1: Dosed ► Press the button. The set quantity is dispensed.
www.schaerer.com CAUTION! Hot fluid! Operation ► Press the required beverage button for ca. 3 sec. Only the symbol of the selected beverage appears; dispensing of the beverage begins. The display shows "2x beverage name". ► Remove the cups after the beverage has been dispensed. See "Dispensing options" - "Stop dispensing" to stop dispensing of the beverage. Beverages with ground coffee CAUTION! Risk of machine damage! Incorrect use may damage the machine.
Operation www.schaerer.com Emptying Grounds container The grounds container must be emptied regularly, at the latest when the instruction to do so appears on the display. ► Remove and empty the grounds container. Dispensing of beverages is blocked while the grounds container is not in place. ► Reinsert the grounds container. "grounds. cont. empty?" appears on the display. ► Confirm with the button.
www.schaerer.com Operation Display message Cause What to do Empty grounds container The grounds container is full. ► Remove and empty the grounds container. Dispensing of beverages is blocked while the grounds container is not in place. ► Place back the grounds container. "grounds. cont. empty?" appears on the display. ► Confirm with the button. beverage sel. locked The drinking water tank is empty. Option: With internal drinking water tank refill water tank Beverages cannot be dispensed.
Operation www.schaerer.com Switching off End of operation Only perform the following steps if the machine is not operated with automatic switching off time. ► - Press the button for 5 sec. If beverages with milk were prepared, an instruction to rinse the milk system appears on the display. ► Follow the instructions on the display. After the milk system is rinsed, the coffee system is rinsed automatically.
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Cleaning www.schaerer.com Daily cleaning Automatic coffee system rinsing The coffee system rinse is automatically performed every time the coffee machine is switched on and off. User actions are not required. Milk system rinse If milk was dispensed, the milk system is automatically rinsed every time the coffee machine is switched off. The following steps need to be performed: ► Place a container under the beverage outlet. ► Slide the beverage outlet to the highest position.
www.schaerer.com Cleaning ► Clean the milk container using the prepared cleaning solution. ► Rinse with clear water and dry with a clean cloth. Side cooling unit (Option) CAUTION! User at risk! There is a risk of contamination of the milk and cooling unit due to milk deposits and bacteria. Clean the cooling unit daily. ► Take the milk out of the cooling unit. ► Thoroughly clean the interior of the cooling unit with water and a household cleaning product. ► Place the milk back into the cooling unit.
Cleaning www.schaerer.com Weekly cleaning Weekly cleaning Schaerer Coffee Joy Schaerer Ltd. P.O. Box See also "Safety instructions" and "Cleaning" in the operating instructions. CAUTION! User at risk! There is a risk of scalding in the dispensing area of beverages, hot water and steam. Never reach under the dispensing areas during dispensing or cleaning. Machine cleaning (cleaning programme) - Press the button. ; The "Maintenance program" menu appears.
www.schaerer.com Cleaning Cleaning the bean hopper Old bean grease in the bean hopper can have a negative impact on the coffee quality. Wipe the inside of the bean hopper with a moist cloth. Dry with a clean cloth. CAUTION! User at risk! CAUTION! User at risk! Danger of injury from the rotating grinding discs in the grinder. Never reach into the bean hopper while the coffee machine is switched on.
Cleaning www.schaerer.com Monthly cleaning Brewing unit User at risk! Coffee residue in the brewing unit can quickly lead to the formation of mould. The spread of mould spores in the machine results in the danger of contamination of the coffee. Clean the brewing unit monthly (depending on the degree of soiling) as described. CAUTION! Never wash the brewing unit in a dishwasher as this may damage the unit considerably. Only clean the brewing unit as described below.
www.schaerer.com Cleaning Cleaning the steam nozzle The steam nozzle is located at the top in the beverage outlet. If needed, a second steam nozzle is contained in the scope of supply. ► Slide the beverage outlet to the highest position. ► Press the release on the back of the beverage outlet and pull the foamer head down and off. ► Take out the steam nozzle located in the beverage outlet at the top. ► Clean the steam nozzle with the brush. ► Insert the steam nozzle back into the beverage outlet.
Cleaning www.schaerer.com HACCP Cleaning Concept Cleaning regulations When installed, maintained, cared for and cleaned properly, Schaerer AG coffee machines fulfil HACCP regulations. CAUTION! Risk of machine damage! If the coffee machine is not cared for and cleaned properly, the dispensing of milk beverages will become a health hazard in terms of food hygiene. Note and adhere to the following instructions: Wear safety gloves during cleaning. Wash your hands thoroughly before and after cleaning.
www.schaerer.com 32 Cleaning BASCJ_EN V02 | 08.
Cleaning www.schaerer.com Cleaning products CAUTION! Risk of machine damage! Use of incorrect cleaning products can damage the machine. Use only cleaning products for daily and weekly cleaning that are recommended by Schaerer AG. Before using cleaning product, read the information on the package label and the HEALTH & SAFETY DATA SHEET carefully. If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner.
www.schaerer.com Service and maintenance Service and maintenance Decalcification When the machine needs to be decalcified, a corresponding request appears on the display. The decalcification interval depends on the following factors: • • • CAUTION! User at risk! CAUTION! Risk of machine damage! Water hardness Water flow rate Use of a water filter Danger of poisoning from ingesting or inhaling the decalcifier.
Service and maintenance www.schaerer.com Adjusting the grinding fineness The grinding fineness is influenced by wear on the grinder disk. To ensure a constant grinding quality, the grinding fineness needs to be adjusted when required. CAUTION! User at risk! CAUTION! Risk of machine damage! Danger of injury from rotating grinding discs in the grinder. Never reach into the bean hopper while the coffee machine is switched on.
www.schaerer.com Service and maintenance ► Unpack the filter cartridge and place it in water. Tiny bubbles will rise from the cartridge. ► When there are no more bubbles, remove the filter cartridge from the water. ► Attach the filter cartridge to the adapter. For correct calculation of the decalcification time, the hardness of the water (determined by the water hardness test) and the use of a filter must be entered in the coffee machine programming. See "Programming" - "Basis settings".
Service and maintenance www.schaerer.com Maintenance The coffee machine does not require regular maintenance. The maintenance schedule depends on multiple factors, especially the degree to which the machine is used. When maintenance is due, the machine indicates this on the display. The machine can continue to be operated normally. ► Notify your service partner that maintenance is due. CAUTION! Risk of machine damage! BASCJ_EN V02 | 08.
www.schaerer.com Programming Programming Navigation Symbol Description • • • Cancel the procedure. Leave the programming. "No" in response to requests. Opens the cleaning menu of the machine. • • • Opens the programming of the machine. "OK" to confirm new or existing settings and continue to the next menu item. "Yes" in response to requests. • • Navigate forward in the programming. Set parameters. • • Navigate back in the programming. Set parameters. Overview ► - Press the button.
Programming www.schaerer.com Display/ display text Parameter description Cup volume: 100% ► Set the cup volume using the button. button and Setting range Notes 50 – 150% – A test beverage can be dispensed by pressing the selected beverage button. ► Press the button to exit the setting. beverage settings Various beverage parameters can be set in the "beverage settings" menu. ► Navigate to the "beverage settings" menu in the programming. ► Press the button.
www.schaerer.com Programming Menu option (display text) Description Setting range Rest period: 15 sec The rest period is a pause between the milk out- 2 – 60 sec put and the coffee output. ► Set the duration of the rest period using the button and button. A test beverage can be dispensed by pressing the selected beverage button. ► sequence: milk-coffee Press the button to exit the setting. This menu item can be used to set the dispen- milk-coffee sing sequence of the milk and coffee.
Programming www.schaerer.com Menu option (display text) Description Language: German ► Set the language using the button. ► Time: hh/mm/ss Press the button to exit the setting. ► Set the hours using the button. ► button and button and - Press the button. Date: dd/mm/yy Date/time: on – ss: 00 – 59 button and button and but- dd: 01 – 31 If a non-existent date is entered (e.g. mm: 01 – 12 31.06.2011), the date yy: 2000 – 2099 returns to its initial value after the setting is exited.
www.schaerer.com Programming Menu option (display text) Description Switch-off time: 30 min The switch-off time setting is used to switch off 0 (= off) the machine after a certain period elapses du- 5 – 112 min ring which no beverage was dispensed. ► Set the switch-off time using the and button. Setting range button Notes Automatic switching off of the machine during extended periods of disuse saves power. ► Press the button to exit the setting.
Programming www.schaerer.com Menu option (display text) Description Setting range Factory setting Activating the factory setting resets all pro- yes/no gramming settings to the factory setting. Notes – ► Set the factory setting to "yes" or "no" using the button and button. ► display contrast Press the button to exit the setting. The "yes" setting resets all settings to the factory settings. This menu item can be used to set the display Lighter + softer/ contrast.
www.schaerer.com Programming Menu item (display text) Description reset all counters The request to reset all counters appears at the yes/no end. ► Press the counters. or Setting range Notes – button for "Yes" to reset all ► Press the button for "No" to retain all counter values. system information The "system information" menu contains information on the machine. ► Navigate to the "system information" menu in the programming. ► Press the button. The first menu item appears.
Troubleshooting www.schaerer.com Troubleshooting General troubleshooting procedure: ► Switch the coffee machine off and, after several seconds, on again. In most cases, the fault will be eliminated automatically. ► Repeat the steps that led to the fault. If the fault occurs again: ► Find the fault in the following tables. ► Perform the described troubleshooting steps. If the fault persists: ► Contact your service partner and describe the fault.
www.schaerer.com Troubleshooting Display message Cause What to do Clear flow stopped There is too much air in the pipes. ► Dispense a cup of hot water. This bleeds the pipes. The water filter or the associated sieve is clogged. ► Clean the sieve of the water filter. If this does not eliminate the problem: ► Change the water filter. The non-return valve at the outlet of the drinking water tank is contaminated.
Troubleshooting www.schaerer.com Fault description Cause What to do The milk is too hot, its quantity is too low or the milk foam has bubbles.. The milk in the milk container is too warm. ► Only use pre-cooled milk (3 – 5°C). Wrong milk nozzle. The scope of delivery contains two different milk nozzles. ► Cool the milk constantly during use. ► Change the milk nozzle. The water tank is difficult to slide in place.
www.schaerer.com Water quality Water quality A cup of coffee consists of 99 percent water. Therefore, the water has a significant effect on the coffee's taste. To obtain an excellent cup of coffee, you need excellent water. The water is important not only to the taste of the coffee but also to the coffee machine itself. Poor water quality can lead to permanent machine damage.
Water quality www.schaerer.com Determining the water hardness A water hardness test must be performed to determine whether a water filter is needed. If the water values are poor, trouble-free operation of the machine cannot be ensured. The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu.
www.schaerer.com Safety notes Safety notes Maximum safety is one of Schaerer AG's most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards: • • • • Read the User Manual carefully before using the device. Do not touch hot machine parts. Do not use the coffee machine if it is not working properly or is damaged. Under no circumstances may the installed safety devices be modified.
Safety notes www.schaerer.com Risk from cleaning products Application CAUTION! User at risk! Danger of poisoning from swallowing cleaning products. Please adhere to the following points: • • • • • • • • • • Store cleaning products away from children and unauthorised persons. Do not swallow the cleaning products. Never mix cleaning products with other chemicals or acids. Never put cleaning products in the milk container. Never put cleaning products in the drinking water tank (internal/external).
www.schaerer.com Safety notes Risk of damage to the machine CAUTION! Risk of machine damage! Improper handling of the coffee machine can lead to damage or contamination. The following instructions absolutely must be complied with: • • • • • • • • • • • • • • • • For water with a carbonate hardness above 5°dKH, install a water filter, as otherwise the coffee machine can be damaged due to calcification.
Safety notes www.schaerer.com Coffee CAUTION! User at risk! Improper handling of coffee can lead to health problems. The following instructions absolutely must be complied with: • • • • • • • • Check the packaging for damage before opening. Do not add more beans than will be needed for one day. Close the bean hopper lid immediately after filling. Store coffee in a cool, dry and dark location. Store coffee separately from cleaning products. Use the oldest products first ("first-in-first-out" principle).
www.schaerer.com Liability Liability Operator responsibilities The operator must ensure that the machine undergoes regular maintenance and that the safety devices are checked regularly by a Schaerer AG service partner, a representative thereof, or other authorised persons.
