Warranty Guide

Price
Book 1
Terms-10 Price Book 1 • 800.847.1864 • (eective March 3, 2014)
Terms & Conditions
and a one-year limited electronics warranty to the original
consumer user (“Original User”) of our Schlage brand product
(“Product”) against defects in material and workmanship,
as long as the Original User occupies the residential premises
upon which the Product was originally installed.
What Schlage will do: Upon return of the defective Product
to Schlage, Schlage’s sole obligation, at its option, is to either
repair or replace the Product, or refund the original purchase
price in exchange for the Product. Original User: This warranty
only applies to the Original User of Products. This warranty is
not transferable.
What Is Not Covered: The following costs, expenses and
damages are not covered by the provisions of this limited
warranty: (i) labor costs including, but not limited to, such
costs as the removal and reinstallation of Product; (ii) shipping
and freight expenses required to return Product to Schlage;
(iii) failures, defects, or damage (including, but not limited to,
any security failure or loss of data) caused by any third party
product, service, or system connected or used in conjunction
with the Product; and (iv) any other incidental, consequential,
indirect, special and/or punitive damages, whether based on
contract, warranty, tort (including, but not limited to, strict
liability or negligence), patent infringement, or otherwise, even
if advised of the possibility of such damages.
The provisions of this warranty do not apply to Products:
(i) used in commercial applications; (ii) used in common
area applications; (iii) used for purposes for which they are
not designed or intended; (iv) which have been subjected
to alteration, abuse, misuse, negligence or accident; (v)
which have been improperly stored, installed, maintained or
operated; (vi) which have been used in violation of written
instructions provided by Schlage; (vii) which have been
subjected to improper temperature, humidity or other envi-
ronmental conditions; or (viii) which, based on Schlage’s
examination, do not disclose to Schlage’s satisfaction non-
conformance to the warranty. Additionally, this warranty DOES
NOT COVER scratches, abrasions, or deterioration due to the
use of paints, solvents or other chemicals.
Exclusions: Oil Rubbed Bronze finish (613) is designed to
improve over time and change in appearance, creating a living
finish through daily use and thus, finish discoloration is not
applicable to the above warranty. Additional terms: Schlage
does not authorize any person to create for it any obligation or
liability in connection with the Product. Schlage’s maximum
liability here under is limited to the original purchase price of
the Product. No action arising out of any claimed breach of this
warranty by Schlage may be brought by the Original User more
than one (1) year after the cause of action has arisen.
How local law applies: This warranty gives you specific
legal rights, and you may also have other rights as otherwise
permitted by law. If this Product is considered a consumer
product, please be advised that some local laws do not allow
limitations on incidental or consequential damages or how
long an implied warranty lasts, so that the above limitations
may not fully apply. Refer to your local laws for your specific
rights under this warranty.
Guaranteed Fit Program: Schlage products are designed
to fit standard residential door preparations and retrofit
existing tubular locks. Note: Mortise locks and preparations are
not considered standard and are not guaranteed under this
program. During the initial installation, if there is a problem
with the Product’s performance, the Original User may simply
contact Schlage Customer Service at 888-805-9837 in the U.S.
and Canada or 800-506-7866 in Mexico for assistance.
Program and warranty claims: If you encounter a residential
door preparation or fit issue under the Guaranteed Fit Program
or have a claim under this warranty, please contact Schlage
Customer Service for repair, replacement or refund of the
original purchase price in exchange for the return of the
Product to Schlage.
Lifetime Mechanical Warranty and 5-year Finish Warranty
Subject to the terms and conditions of this warranty, Schlage
Lock Company, LLC (“Schlage”) extends a lifetime limited
mechanical and 5-year finish warranty to the original
consumer user (“Original User”) of Dexter by Schlage products
(“Product”) against defects in material and workmanship,
as long as the Original User occupies the residential premises
upon which the Product was originally installed.
What Schlage will do: Upon return of the defective Product
to Schlage, Schlage’s sole obligation, at its option, is to either
repair or replace the Product, or refund the original purchase
price in exchange for the Product. Original User: This warranty
only applies to the Original User of Products. This warranty is
not transferable.