Warranty Guide

Price Book 1 • 800.847.1864 • (eective March 3, 2014) Terms-13
Lifetime Mechanical Warranty
Schlage Lock Company, LLC (“Schlage”) extends a lifetime
Mechanical Warranty to the original user (“User”) of Dexter
by Schlage products (“Product”) against mechanical defects
in material and workmanship as long as the User occupies
the residential premises in which the Product was originally
installed.
This warranty DOES NOT COVER (i) product finish, (ii) abused
or misused Products, or (iii) Products used in commercial appli-
cations. Upon return of a defective Product to Schlage, Schlage
shall either replace the Product or refund the purchase price in
exchange for the Product.
SCHLAGE MAKES NO OTHER WARRANTY, CONDITION OR
REPRESENTATION OF ANY KIND WHATSOEVER, EXPRESSED
OR IMPLIED, STATUTORY OR OTHERWISE, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES AND CONDITIONS
RELATING TO MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
IN NO EVENT SHALL SCHLAGE BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR CONSEQUEN-
TIAL DAMAGES ARISING FROM THE SALE, USE OR MISUSE OF
THIS PRODUCT.
Note: Some states do not allow limitations on incidental,
special, or consequential damages, so the above limitations
may not fully apply.
This warranty gives specific legal rights, and you may also have
other rights which vary from state to state.
5-Year Finish Warranty
Schlage Lock Company, LLC (“Schlage”) extends a 5-Year
Finish Warranty to the original user (“User”) of Dexter by
Schlage products (“Product”) against tarnishing, and damage
from corrosives like salt, sun, humidity and cleaning products
for a period of 5 years provided that the User continues to
occupy the residential premises in which the Product was
originally installed.
This warranty DOES NOT COVER (i) scratches or abrasion,
(ii) abused or misused Products, or (iii) Products used in
commercial applications. Upon return of a defective Product to
Schlage, Schlage shall either replace the Product or refund the
purchase price in exchange for the Product.
SCHLAGE MAKES NO OTHER WARRANTY, CONDITION OR
REPRESENTATION OF ANY KIND WHATSOEVER, EXPRESSED
OR IMPLIED, STATUTORY OR OTHERWISE, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES AND CONDITIONS
RELATING TO MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
IN NO EVENT SHALL SCHLAGE BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR CONSEQUEN-
TIAL DAMAGES ARISING FROM THE SALE, USE OR MISUSE OF
THIS PRODUCT.
Note: Some states do not allow limitations on incidental,
special, or consequential damages, so the above limitations
may not fully apply. This warranty gives specific legal rights,
and you may also have other rights which vary from state to
state.
Product Warranties, Additional Terms and Conditions
THE COMPANY MAKES NO OTHER WARRANTY, AND ALL
IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED.
THE COMPANY’S MAXIMUM LIABILITY HEREUNDER IS
LIMITED TO THE PURCHASE PRICE OF THE PRODUCT. IN NO
EVENT SHALL THE COMPANY BE LIABLE FOR ANY CONSE-
QUENTIAL, INDIRECT, INCIDENTAL OR SPECIAL DAMAGES
OF ANY NATURE ARISING FROM THE SALE OR USE OF THIS
PRODUCT, WHETHER IN CONTRACT, TORT, STRICT LIABILITY
OR OTHERWISE.
Should the Product be considered a consumer product as may
be covered by the Magnusson Moss Federal Warranty Act,
please be advised that:
(1) Some states do not allow limitations on incidental conse-
quential damages or how long an implied warranty lasts
so that the above limitations may not fully apply; (2) This
warranty gives specific legal rights and a buyer may also have
other rights which may vary from state to state.
For warranty service and shipping instructions, contact the:
Schlage Customer Commitment Center
2119 East Kansas City Road
Olathe, KS 66061
[phone], option 1
[phone], consumer
fax [phone]
Schlage reserves the right to make changes in designs and
specifications or to make additions or improvements on its
products without notice and without incurring any obligation
to incorporate them on products previously manufactured.
Schlage is not responsible for any modification, addition or
alteration to our products by others.
Distribution Function and Location Policy
The Schlage customer relationship includes the nonexclusive