Warranty Guide

Price
Book 1
Terms-14 Price Book 1 • 800.847.1864 • (eective March 3, 2014)
Terms & Conditions
area of primary sales responsibility and the channel of distribu-
tion assigned by Schlage. Each member of the Schlage channel
of distribution is free to sell in any area and at any price. It
is vital to our success and for the eective management of
the distribution of our products that the Schlage customer
relationship, once it is satisfactorily established between us,
should not be changed without our approval. Therefore, after
selection by Schlage as a distributor of one or more of Schlage
products, a customer should continue to perform that distribu-
tion function from the location of its business at the place or
places utilized at the time of selection. A customer should not
change its Schlage distribution function or establish a dierent
or additional location without the prior written consent of
Schlage.
Schlage reserves the right to discontinue, after appropriate
notice, sale of its products to any customer which refuses to
adhere to this policy. Schlage also reserves the right to change,
in its sole discretion, the number and locations of the distribu-
tors authorized to distribute its products in any area. This
determination will be based upon, among other considerations,
the success or failure in developing the market for Schlage
products.
CONNECTED HOME PRODUCTS WARRANTY
PATENT NOTICE: Schlage® products and those of its subsidiary
companies and licensees may be covered by both issued and
pending U.S. and foreign patents, copyrights and trademarks.
Manufactured items are covered by one or more of the
following patents:
5070715 5152558 5308131 5395144 5593193
5598726 5640863 5683127 5715717 5765412
5769472 5809816 5816086 5820290 5881590
5918916 6286347 6297725 6523375 6533336
6540274 6581426 6802546 6905773 6926319
7143477 7159424 D372417 D372854 D406056
D406528 D426452 D428324 D450558 D457048
D457049 D458829 D467155 D472788 D487388
D520331 D520332 D537702 D541620 D543435
LOCK PRODUCT: Lifetime Limited Mechanical and Finish
Warranty and 1-Year Limited Electronics Warranty
Subject to the terms and conditions of this warranty, Schlage
extends a lifetime limited mechanical and finish warranty and a
one- year limited electronics warranty to the original consumer
user (“Original User”) of our Schlage brand lock product (“Lock
Product”) against defects in material and workmanship, as
long as the Original User occupies the residential premises
upon which the Lock Product was originally installed.
Guaranteed Fit Program: Schlage Lock Products are designed
to fit standard residential door preparations and retrofit
existing tubular locks. Note: Mortise locks and preparations are
not considered standard and are not guaranteed under this
program. During the initial installation, if there is a problem
with the Lock Product’s performance, the Original User may
simply contact Schlage Customer Service at 877-288- 7707 in
the U.S. and Canada.
NON-LOCK PRODUCT: 1-Year Limited Mechanical and
Electronics Warranty
Subject to the terms and conditions of this warranty, Schlage
extends a 1-year limited mechanical and electronics warranty
to the original consumer user (“Original User”) of our Schlage
brand non-lock product used in conjunction with our Lock
Product (“Non- Lock Product”) against defects in material
and workmanship, as long as the Original User occupies
the residential premises upon which the Lock Product was
originally installed. “Lock Product” and “Non-Lock Product” are
collectively referred to herein as “Product”.
What Schlage will do: Upon return of the defective Product
to Schlage, Schlage’s sole obligation, at its option, is to either
repair or replace the Product, or refund the original purchase
price in exchange for the Product.
Original User: This warranty only applies to the Original User of
Products. This warranty is not transferable.
What is not covered: The following costs, expenses and
damages are not covered by the provisions of this limited
warranty: (i) labor costs including, but not limited to, such
costs as the removal and reinstallation of Product; (ii) shipping
and freight expenses required to return Product to Schlage;
(iii) failures, defects, or damage (including, but not limited to,
any security failure or loss of data) caused by any third party
product, service, or system connected or used in conjunction
with the Product; and (iv) any other incidental, consequential,
indirect, special and/or punitive damages, whether based on
contract, warranty, tort (including, but not limited to, strict
liability or negligence), patent infringement, or otherwise, even
if advised of the possibility of such damages. The provisions of
this warranty do not apply to Product: (i) used in commercial
applications; (ii) used in common area applications; (iii) used
for purposes for which they are not designed or intended;
(iv) which have been subjected to alteration, abuse, misuse,
negligence or accident; (v) which have been improperly stored,
installed, maintained or operated; (vi) which have been used
in violation of written instructions provided by Schlage; (vii)