Warranty
How Local Law Applies: This warranty gives you specific legal rights, and you may also have other rights as otherwise 
permitted by law. If this product is considered a consumer product, please be advised that some local laws do not allow 
limitations on incidental or consequential damages or how long an implied warranty lasts, so that the above limitations 
may not fully apply. Refer to your local laws for your specific rights under this warranty.
Guaranteed Fit Program: Schlage products are designed to fit standard residential door preparations and retrofit existing 
tubular locks. Note: Mortise locks and preparations are not considered standard and are not guaranteed under this 
program. During the initial installation, if there is a problem with the Product’s performance, the Original User may simply 
contact Schlage Customer Service at 888-805-9837 in the U.S. and Canada or 800-506-7866 in Mexico for assistance.
Program & Warranty Claims: If you encounter a non-standard residential door preparation or fit issue under the 
Guaranteed Fit Program, please contact Schlage Customer Service for a repair, replacement, or refund of the original 
purchase price in exchange for the Product.
To make a warranty claim, contact Schlage Customer Service:
U.S. and Canada
Schlage Customer Service
P. O. Box 1210
Olathe, KS 66051-1210
1-888-805-9837 (phone)
1-800-366-5625 (fax)
Allegion (NYSE: ALLE) creates peace of mind by pioneering safety and security. As a 
$2 billion provider of security solutions for homes and businesses, Allegion employs 
more than 8,000 people and sells products in more than 120 countries across the 
world. Allegion comprises more than 25 global brands, including strategic brands CISA
®
, 
Interflex
®
, LCN
®
, Schlage
®
 and Von Duprin
®
. For more, visit www.allegion.com
About Allegion
TM
© 2014 Allegion 
MR-1573
Rev. 7-14
allegion.com
Visit Schlage.com to learn more.


