Warranty Guide

Price Book 1 • 800.847.1864 • (eective March 3, 2014) Terms-11
What is not covered: The following costs, expenses and
damages are not covered by the provisions of this limited
Warranty: (i) labor costs including, but not limited to, such
costs as the removal and reinstallation of Product; (ii) shipping
and freight expenses required to return Product to Schlage; and
(iii) any other incidental, consequential, indirect, special and/
or punitive damages, whether based on contract, warranty,
tort (including, but not limited to, strict liability or negligence),
patent infringement, or otherwise, even if advised of the
possibility of such damages. Some local laws do not allow the
exclusion or limitation of incidental or consequential damages,
so the above exclusion or limitation may not apply to you.
The provisions of this warranty do not apply to Products:
(i) used in commercial applications; (ii) used in common
area applications; (iii) used for purposes for which they are
not designed or intended; (iv) which have been subjected
to alteration, abuse, misuse, negligence or accident; (v)
which have been improperly stored, installed, maintained or
operated; (vi) which have been used in violation of written
instructions provided by Schlage; (vii) which have been
subjected to improper temperature, humidity or other envi-
ronmental conditions; or (viii) which, based on Schlage’s
examination, do not disclose to Schlage’s satisfaction non-
conformance to the warranty. Additionally, this warranty DOES
NOT COVER scratches, abrasions, or deterioration due to the
use of paints, solvents or other chemicals.
PRODUCT WARRANTIES, ADDITIONAL TERMS &
CONDITIONS:
Commercial and Residential Applications
Additional Terms: The Company does not authorize any
person to create for it any obligation or liability in connection
with the Products. The Company’s maximum liability under
these warranties is limited to the purchase price of the Product.
No action arising out of any claimed breach of these warranties
by the Company may be brought by the Original User more
than one (1) year after the cause of action has arisen.
How Local Law Applies: This warranty gives you specific
legal rights, and you may also have other rights as otherwise
permitted by law.
Note: Should the Product be considered a consumer product
as may be covered by the Magnusson Moss Federal Warranty
Act, please be advised that: (1) Some states do not allow
limitations or incidental consequential damages or how long
an implied warranty lasts so that the above limitations may not
fully apply; and (2) This warranty gives specific legal rights and a
user may have other rights which may vary from state to state.
For warranty service and shipping instructions contact:
Schlage Customer Commitment Center
2119 East Kansas City Road
Olathe, KS 66061
[phone], Option 1
[phone] Consumer
Fax [phone]
The Schlage Lock Company, LLC reserves the right to make
changes in designs and specifications or to make additions
or improvements on its products without notice and without
incurring any obligation to incorporate them on products
previously manufactured. The Schlage Lock Company, LLC is
not responsible for any modification, addition or alteration to
our products by others.
Distribution Function anD Location PoLicy
The Schlage customer relationship includes the nonexclu-
sive area of primary sales responsibility and the channel of
distribution assigned by Schlage. It is vital to our success
and for the eective management of the distribution of our
products that the Schlage customer relationship, once it is
satisfactorily established between us, should not be changed
without our approval. Therefore, after selection by Schlage as
a distributor of one or more of Schlage products, a customer
should continue to perform that distribution function from the
location of its business at the place or places utilized at the
time of selection. A customer should not change its Schlage
distribution function or establish a dierent or additional
location without the prior written consent of Schlage.
Schlage reserves the right to discontinue, after appropriate
notice, sale of its products to any customer which refuses
to adhere to this policy. Schlage also reserves the right to
change, in its sole discretion, the number and locations of the
distributors authorized to distribute its products in any area.
This determination will be based upon, among other consid-
erations, the success or failure in developing the market for
Schlage products.
HARDWARE FINISHES
Schlage Lock finishes are durable, top quality finishes obtained
by the careful processing of solid brass, bronze, stainless steel
or other materials. Where required, a protective clear coating
is applied and cured under high temperature. It is important