Use and Care Manual

553873 08/2020 © 2020 Schluter Systems L.P. and affiliates. All rights reserved.
Schluter Systems L.P.
•
194 Pleasant Ridge Road, Plattsburgh, NY 12901-5841
•
Tel.: [phone]
•
Fax: [phone]
Schluter Systems (Canada) Inc.
•
21100 chemin Ste-Marie, Ste-Anne-de-Bellevue, QC H9X 3Y8
•
Tel.: [phone]
•
Fax: [phone]
www.schluter.com
This technical data sheet is subject to change without notice. Please visit www.schluter.com for the latest version.
Schluter
®
-Systems Floor Drains 10-Year Limited Warranty
COVERAGE AND CONDITIONS: Subject to the conditions and limitations as stated hereinafter, Schluter
®
-Systems* warrants that Schluter
®
-KERDI-DRAIN or Schluter
®
-
KERDI-LINE (the “Product”) will be free from manufacturing defects, and will not rot, deteriorate or break down under normal use for a period of ten (10) years from the date
of purchase only when the Product is used and installed in accordance with the terms and conditions of the Schluter-Systems Floor Drains Technical Data Sheet and industry
standard guidelines that are not in conflict with the Data Sheet in effect at the time of installation. It is the responsibility of the owner/ builder/ installer to ensure the suitability of
all building materials and all associated building materials for the owner’s intended use. It is recommended that the owner consult with an experienced and professional installer.
RESOLUTION: If the Product fails to meet this warranty, then the owner’s exclusive remedy and the sole obligation of Schluter-Systems, at its election, shall be to
a) replace the failed Product or b) pay an amount not to exceed the original cost of the Product verified to be defective. When Schluter-KERDI-DRAIN, Schluter-KERDI-
DRAIN-H or Schluter-KERDI-LINE is installed in conjunction with Schluter
®
-DITRA or Schluter
®
-KERDI, the assembly qualifies for the Schluter-DITRA & Schluter
®
-DITRA-XL
10-Year Limited Warranty, Schluter-KERDI & Schluter-KERDI-DS 10-Year Limited Warranty, or Schluter
®
-Shower System 10-Year Limited Warranty. The warranties referenced
above cover the entire covering assembly. Refer to the Schluter-DITRA Installation Handbook, Schluter
®
-Waterproofing Membranes Technical Data Sheet, and Schluter-
Shower System Installation Handbook for details and applicable warranty information.
DISCLAIMER: There are no warranties beyond this expressed warranty as stated above. All other warranties, representations or conditions, expressed or implied, are
disclaimed and excluded, including warranties, representations or conditions of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE arising by statute
or otherwise by law or from a course of dealing or usage of trade. Schluter-Systems excludes and in no event shall have any liability for lost profits or any other indirect,
special, incidental, punitive, exemplary, or consequential damages, arising out of or otherwise connected to failure of the product or flooring system of which it is part, nor
misuse of the product or flooring system, regardless of any strict liability, active or passive negligence of Schluter-Systems, and regardless of the legal theory (contract
or tort or extra-contractual or other), nor from acts of war, terrorism, faulty and negligent penetration of the system, fires, explosions, acts of God, intentional acts of
destruction or any losses due to structural failure or other causes unrelated to the product or delays, or any other incidental or consequential damages. This warranty is
given in lieu of any other warranty expressed or implied. The remedies contained herein are the only remedies available for breach of this warranty. This limited warranty
gives you specific legal rights; some states and provinces do not allow disclaimers or other restrictions of implied warranties, so some of the above disclaimers may not
apply to you. No changes or modification of any terms or conditions of this warranty are allowed unless authorized by written agreement and signed by the
Technical Director or an Officer of Schluter-Systems. For the most current information and materials regarding Schluter-Systems warranties and programs, please visit
https://www.schluter.com/downloadfiles.
TRANSFERABILITY: This Limited Warranty extends ONLY to the original end user (defined as original intended owner and user of the property/unit in which the installation
is incorporated - herein referred to as “Owner”) and is not transferable or assignable, unless approved in writing by the Technical Director or an Officer of Schluter-Systems
or otherwise prohibited by specific state or provincial law.
EFFECTIVE DATE: This warranty shall supersede and replace any and all prior oral or written warranties, agreements, or other such representations made by or on behalf of
Schluter-Systems relative to the Product or the application of the Product and shall apply to any installation occurring on or after August 1, 2019.
CLAIMS ON THIS LIMITED WARRANTY: To make a claim under this Limited Warranty, the Owner must provide Schluter-Systems with written notice within 30 days of
any alleged defect in the Product covered by this Limited Warranty, together with date and proof of purchase of the Product, proof of the costs of the original installation and
name and address of all installers, failing which this Limited Warranty shall be of no legal effect. Schluter-Systems reserves the right at its election and as a condition of this
Limited Warranty to inspect the alleged failed and defective condition.
All U.S. Claims shall be sent to: All Canadian Claims shall be sent to:
Schluter Systems L.P. Schluter Systems (Canada), Inc.
Attn: Warranty Claims Dept. Attn: Warranty Claims Dept.
194 Pleasant Ridge Road 21100 chemin Ste-Marie
Plattsburgh, NY 12901-5841 Ste-Anne-de-Bellevue, QC H9X 3Y8
* For the purpose of this warranty Schluter Systems, L.P. shall provide the warranty for all products for end users located in the United States, and Schluter Systems (Canada) Inc. shall provide the warranty for all
products for end users located in Canada. This warranty is limited to sales of the Product made in and intended for use in the United States and Canada.