Use and Care Manual

15
Schluter
®
-DITRA-HEAT
MAKING A CLAIM: To make a claim under this Limited Warranty, the Owner must provide Schluter Systems
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with written notice within thirty (30)
days of any alleged defect in the Products covered by this Limited Warranty, together with date and proof of purchase of such Products and/or all
of its components and name and address of all installers and all invoices related to the original installation, failing which this Limited Warranty shall
have no legal effect. Schluter Systems reserves the right at its election and as a condition of this Limited Warranty to inspect the alleged failed and/
or defective Products.
All U.S. Claims shall be sent to: All Canadian Claims shall be sent to:
Schluter Systems L.P. Schluter Systems (Canada), Inc.
Attn: Warranty Claims Dept. Attn: Warranty Claims Dept.
194 Pleasant Ridge Road 21100 chemin Ste-Marie
Plattsburgh, NY 12901 Ste-Anne-de-Bellevue, QC H9X 3Y8
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This Limited Warranty is limited to sales of the Products made in and intended for use in the United States and Canada. For the purposes of this Limited Warranty, Schluter Systems L.P.
shall offer warranty coverage to Owners located in the United States, and Schluter Systems (Canada) Inc. shall offer warranty coverage to Owners located in Canada.