Use and Care Manual

553107 09/2017 © 2017 Schluter Systems L.P.
Schluter Systems L.P.
•
194 Pleasant Ridge Road, Plattsburgh, NY 12901-5841
•
Tel.: [phone]
•
Fax: [phone]
Schluter Systems (Canada) Inc.
•
21100 chemin Ste-Marie, Ste-Anne-de-Bellevue, QC H9X 3Y8
•
Tel.: [phone]
•
Fax: [phone]
www.schluter.com
This technical data sheet is subject to change without notice. Please visit www.schluter.com for the latest version.
Schluter
®
-Shower System 10-Year Limited Warranty
COVERAGE AND CONDITIONS: Subject to the conditions and limitations as stated hereinafter, Schluter-Systems* warrants that the
Schluter
®
-Shower System (the “Products”)** will meet all composition and performance criteria for a period of ten (10) years from the date of purchase only
when the Products are used and installed in accordance with the terms and conditions of the Schluter
®
-Shower System Installation Handbook and industry
standard guidelines that are not in conflict with the Handbook in effect at the time of installation. Further, efflorescence is considered to be a natural occurrence
with cementitious materials and is therefore not considered to be a defective condition and is not covered by this warranty. It is the responsibility of the owner/
builder/installer to ensure the suitability of all building materials and all associated building materials for the owner’s intended use. It is recommended that the
owner consult with an experienced and professional installer.
RESOLUTION: If the Products fail to meet this warranty, then the owner’s exclusive remedy and the sole obligation of Schluter-Systems, at its election,
shall be to a) reinstall or replace the failed portion of the tile assembly or b) pay an amount not to exceed the original square foot cost of the installation of
the tile assembly verified to be defective. Tile assembly is defined to include all Schluter
®
-KERDI products, non-reusable tile surfaces, and the appropriate
setting and grouting materials. Further, due to conditions beyond the control of Schluter-Systems (e.g., color and shade availability, discontinuation,
normal wear and tear), Schluter-Systems cannot guarantee or warrant an exact match to the specific tile, stone, or other covering materials used in the
installation. In such events, substantially similar materials may be substituted.
DISCLAIMER: THERE ARE NO WARRANTIES BEYOND THIS EXPRESSED WARRANTY AS STATED ABOVE. ALL OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS, EXPRESSED OR IMPLIED, ARE DISCLAIMED AND EXCLUDED, INCLUDING WARRANTIES, REPRESENTATIONS
OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARISING BY STATUTE OR OTHERWISE BY LAW OR
FROM A COURSE OF DEALING OR USAGE OF TRADE. SCHLUTER-SYSTEMS EXCLUDES AND IN NO EVENT SHALL HAVE ANY LIABILITY FOR
LOST PROFITS OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF
OR OTHERWISE CONNECTED TO FAILURE OF THE PRODUCTS, NOR MISUSE OF THE PRODUCTS OR FAILURE TO PROPERLY MAINTAIN THE
SHOWER OR BATHTUB SURROUND. REGARDLESS OF ANY STRICT LIABILITY, ACTIVE OR PASSIVE NEGLIGENCE OF SCHLUTER-SYSTEMS, AND
REGARDLESS OF THE LEGAL THEORY (CONTRACT OR TORT OR EXTRA-CONTRACTUAL OR OTHER), NOR FROM ACTS OF WAR, TERRORISM,
FAULTY AND NEGLIGENT PENETRATION OF THE SYSTEM, FIRES, EXPLOSIONS, ACTS OF GOD, INTENTIONAL ACTS OF DESTRUCTION OR
ANY LOSSES DUE TO STRUCTURAL FAILURE OR OTHER CAUSES UNRELATED TO THE PRODUCTS OR DELAYS, OR ANY OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES. THIS WARRANTY IS GIVEN IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED. THE REMEDIES
CONTAINED HEREIN ARE THE ONLY REMEDIES AVAILABLE FOR BREACH OF THIS WARRANTY. THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS; SOME STATES AND PROVINCES DO NOT ALLOW DISCLAIMERS OR OTHER RESTRICTIONS OF IMPLIED WARRANTIES, SO SOME
OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU. IF THE PRODUCTS ARE USED IN CONJUNCTION WITH OTHER SCHLUTER PRODUCTS,
A DIFFERENT SCHLUTER WARRANTY MAY APPLY. PLEASE SEE https://www.schluter.com/schluter-us/en_US/warranty FOR MORE INFORMATION.
FOR THE MOST CURRENT INFORMATION AND MATERIALS REGARDING SCHLUTER SYSTEMS WARRANTIES AND PROGRAMS, PLEASE VISIT
https://www.schluter.com/DOWNLOADFILES.
TRANSFERABILITY: This Limited Warranty extends ONLY to the original end user (defined as original intended owner and user of the property/unit in
which the installation is incorporated - herein referred to as “Owner”) and is not transferable or assignable, unless approved in writing by the Technical
Director or an Officer of Schluter-Systems or otherwise prohibited by specific state or provincial law.
MODIFICATIONS TO WARRANTY: No changes or modification of any terms or conditions of this warranty are allowed unless authorized by written
agreement and signed by the Technical Director or an Officer of Schluter-Systems.
EFFECTIVE DATE: This warranty shall supersede and replace any and all prior oral or written warranties, agreements, or other such representations
made by or on behalf of Schluter-Systems relative to the Products or the application of the Products and shall apply to any installation occurring on or after
January 1, 2013.
CLAIMS ON THIS LIMITED WARRANTY: To make a claim under this Limited Warranty, the Owner must provide Schluter-Systems with written notice
within 30 days of any alleged defect in the Products covered by this Limited Warranty, together with date and proof of purchase of the Products, proof of
the costs of the original installation and name and address of all installers, failing which this Limited Warranty shall be of no legal effect. Schluter-Systems
reserves the right at its election and as a condition of this Limited Warranty to inspect the alleged failed and defective condition.
All U.S. Claims shall be sent to: All Canadian Claims shall be sent to:
Schluter Systems L.P. Schluter Systems (Canada), Inc.
Attn: Warranty Claims Dept. Attn: Warranty Claims Dept.
194 Pleasant Ridge Road 21100 chemin Ste-Marie
Plattsburgh, NY 12901-5841 Ste-Anne-de-Bellevue, QC H9X 3Y8
*For the purpose of this warranty Schluter Systems, L.P. shall provide the warranty for all products for end users located in the United States, and
Schluter Systems (Canada) Inc. shall provide the warranty for all products for end users located in Canada. This warranty is limited to sales of the
Products made in and intended for use in the United States and Canada.
**Schluter
®
-Shower System (the “Products”): The Products are defined to include all Schluter
®
-KERDI products referred to in the Handbook and
used in the integrated Schluter
®
-Shower System.