Warranty

03/2019 © 2019 Schluter Systems L.P.
Schluter Systems L.P. • 194 Pleasant Ridge Road, Plattsburgh, NY 12901-5841 • Tel.: [phone] • Fax: [phone]
Schluter Systems (Canada) Inc. • 21100 chemin Ste-Marie, Ste-Anne-de-Bellevue, QC H9X 3Y8 • Tel.: [phone] • Fax: [phone]
www.schluter.com
disclaimers or other restrictions of implied warranties; some of the above disclaimers may not apply to you. No changes or modifications
of any terms or conditions of this Limited Warranty are permitted unless duly authorized in writing by the Schluter Systems
Technical Services Director. This Limited Warranty shall supersede and replace any and all prior oral or written warranties, agreements, or
other representations made by or on behalf of Schluter Systems relative to the Products or the application of the Products and shall apply to
any installation occurring on or after January 1, 2019. If the Schluter
®
-SHELF is used in conjunction with other Schluter products, a different
Schluter warranty may apply. For the most current information and materials regarding Schluter Systems warranties and programs, please
visit https://www.schluter.com/schluter-us/en_US/downloadfiles.
MAKING A CLAIM: To make a claim under this Limited Warranty, the Owner must provide Schluter Systems
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with written notice within thirty
(30) days of any alleged defect in the Products covered by this Limited Warranty, together with date and proof of purchase of such Products
and/or all of its components and name and address of all installers and all invoices related to the original installation, failing which this Limited
Warranty shall have no legal effect
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. Schluter Systems reserves the right at its election and as a condition of this Limited Warranty to inspect
the alleged failed and/or defective Products.
All U.S. Claims shall be sent to: All Canadian Claims shall be sent to:
Schluter Systems L.P. Schluter Systems (Canada), Inc.
Attn: Warranty Claims Dept. Attn: Warranty Claims Dept.
194 Pleasant Ridge Road 21100 chemin Ste-Marie
Plattsburgh, NY 12901 Ste-Anne-de-Bellevue, QC H9X 3Y8
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If there are any conflicting terms between any Written Materials, the most recently updated document shall be deemed to control.
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This Limited Warranty is limited to sales of the Products made in and intended for use in the United States and Canada. For the purposes of this Limited Warranty, Schluter
Systems L.P. shall offer warranty coverage to Owners located in the United States, and Schluter Systems (Canada) Inc. shall offer warranty coverage to Owners located in Canada.
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In the event that Owner fails to provide such required invoices relating to the original installation, Schluter Systems shall pay Owner an amount equal to the average, reasonable
costs of a comparable installation. If the parties fail to agree on such amount, such dispute shall promptly, and in the first instance, be submitted: (a) if a U.S. claim, to arbitration in
Clinton County, New York, in accordance with the rules of the American Arbitration Association, or (b) if a Canadian claim, in the Province of Quebec, Canada, in accordance with
the ADRIC Arbitration Rules. Any outcome of such arbitration proceeding shall be final and binding upon the parties hereto.