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33002479 06 07/2008 333
Reading and Clearing the Crash Log
Overview The following information describes the crash log.
Introduction The crash log provides you with the ability to capture conditions that lead to an
anomalous condition. By providing the crash log to Schneider Electric technical
support, you can facilitate their assistance in resolving your problems.
The Crash Log If the Appl (application) indicator is on, entries have been made in the crash log. The
log may hold up to 64K of entries.
Reading the
Crash Log
The crash log can be read from the Embedded Web Pages (see Embedded Web
Pages, p. 265) or via FTP.
Procedure for
Reading the
Crash Log via
FTP
To access the crash log via FTP:
Clearing the
Crash Log
The crash log can be cleared from the Embedded Web Pages (see Embedded Web
Pages, p. 265) or via FTP.
Procedure for
Clearing the
Crash Log via
FTP
To access the crash log via FTP:
Note: The crash log is provided with the understanding that, with a complex
product in thousands of customer applications, there may be conditions that
require advance diagnostics. The crash log is one of the tools used to solve
complex problems.
Step Action
1 Log in to the module’s FTP server.
2 Change the directory to wwwroot/conf/diag.
3 Perform an FTP to get the crash log file: get crash.log
Step Action
1 Log in to the module’s FTP Server.
2 Change the directory to wwwroot/conf/diag.
3 Perform an FTP to delete the crash log file: rm crash.log