Specifications

© 2012 Schneider Electric (Australia)
PICED FAQ
Page 8
If you are familiar with C-Gate commands, then you can enter them. See the C-Gate
documentation for more details.
When finished, select the
Disconnect
item from the
Connect
menu.
1.2.1.5 How to Connect to Remote C-Gate
Problem
How do you connect to C-Gate on a remote Computer ?
Solution
The IP Address of the remote computer needs to be entered into the PICED Project Details form.
It is important that the computer running C-Gate has a static IP Address, otherwise the other
computers will not know its IP Address, since it will keep changing.
The computers on a single network also need to have the same Subnet Mask so that they can
communicate with each other.
Notes
Using C-Gate on a remote PC will be slightly slower than having it on the same PC due to the time
it takes for the messages to get across the network, but the difference should not be noticeable.
See also Firewall Settings
1.2.1.6 C-Gate not Synchronising
Problem
C-Gate is not synchronising all of the networks.
Solution #1
When connecting to C-Gate, C-Gate needs to synchronise all of the networks. If the
synchronisation never completes, it may be because you have run the C-Bus ToolKit. The C-Bus
ToolKit switches off the automatic synchronisation process.
You will need to close PICED, the C-Bus ToolKit and C-Gate, and re-start PICED.
Solution #2
Click
View | Network States
to display the Network States form. This will show the progress of the
synchronisation for each network. If you have a large number of networks connected via C-Bus
Bridges, it can take quite some time to synchronise all networks. In this case, the solution is
patience :-)
Solution #3
You may have network communication problems. Check :
·
C-Bus voltages (Diagnostic Software can be used for this)
·
C-Bus clocks
·
C-Bus burdens
·
C-Bus cable lengths
·
Number of C-Bus units on a network
·
Electrical noise on C-Bus