Specifications

PICED FAQ

Page 15

1.3.1.7 C-Touch Resetting

Problem

C-Touch is resetting itself.

Solution 1

If the a C-Touch unit continuously resets itself, the initialisation of the C-Bus interface has probably

failed. The most likely causes are :

No clock on the C-Bus network

Poor communication on C-Bus (check the burden)

Low C-Bus Voltage (less than 20V) and/or low temperature (less than 5ºC)

If the unit has version 0.8 or earlier hardware, a short interruption of the C-Bus voltage (< 1

second) may also cause this symptom. In this case, remove C-Bus voltage for more than 2

seconds, then re-apply.

Solution 2

This may also be caused by a low C-Bus voltage at the C-Touch. In this case, it may be necessary

to change the network wiring or power supplies.

1.3.1.8 C-Touch Ticking

Problem

C-Touch (Mark 1) is ticking and displaying nothing on the screen.

Cause

The firmware has been corrupted (probably due to an interruption during download of new

firmware).

Solution

Download the latest firmware and reload the project.

1.3.1.9 Please Program Before Use Message

Problem

There is a message on C-Touch saying "Please Program Unit Before Use".

Cause

The user configuration data has been corrupted, probably caused by an interruption during

downloading a project.

Solution

Download a C-Touch project to C-Touch.