Specifications

© 2012 Schneider Electric (Australia)
PICED FAQ
Page 16
Problems with connecting to C-Touch from the PICED Software.
Solution
If you are having difficulty connection to C-Touch, the most likely causes are :
·
Wrong serial port selected check that the correct serial port is selected in the PICED Software
·
Cable fault try a different download cable
·
PC Serial Port voltage is low try a different PC
·
Faulty C-Touch – try a different C-Touch
·
Unreliable Communications see below
·
Using a USB to Serial (RS232) converter can cause unreliable operation
Unreliable serial communications can cause problems with downloading to C-Touch or using
C-Touch as a PC Interface. Generally this is caused by problems with the operating system where
it loses bytes of received information.
If you are using Windows 98, you can fix this as follows :
1. Click on the START button
2. Select Settings | Control Panel
3. Double Click on System
4. Select the Device Manager tab
5. From Ports (COM & LPT) double click on the desired COM port
6. Select the Port Settings tab
7. Click on the Advanced button
8. Set the Receive Buffer to Low (1) see figure below
9. Click on OK
10. Click on OK
11. Click on OK
12. Close the Control Panel
Problem
On connecting there is an error 14603 - "Could not connect to Unit. Wrong device type".
Cause
The device you are trying to connect to is not a C-Touch unit.
Solution
Check that you are actually connected to a C-Touch unit.
Click on the
Options | Program Options
menu item and check the serial port.