Specifications
© 2012 Schneider Electric (Australia)
PICED FAQ
Page 16
Problems with connecting to C-Touch from the PICED Software.
Solution
If you are having difficulty connection to C-Touch, the most likely causes are :
·
Wrong serial port selected – check that the correct serial port is selected in the PICED Software
·
Cable fault – try a different download cable
·
PC Serial Port voltage is low – try a different PC
·
Faulty C-Touch – try a different C-Touch
·
Unreliable Communications – see below
·
Using a USB to Serial (RS232) converter can cause unreliable operation
Unreliable serial communications can cause problems with downloading to C-Touch or using
C-Touch as a PC Interface. Generally this is caused by problems with the operating system where
it loses bytes of received information.
If you are using Windows 98, you can fix this as follows :
1. Click on the START button
2. Select Settings | Control Panel
3. Double Click on System
4. Select the Device Manager tab
5. From Ports (COM & LPT) double click on the desired COM port
6. Select the Port Settings tab
7. Click on the Advanced button
8. Set the Receive Buffer to Low (1) – see figure below
9. Click on OK
10. Click on OK
11. Click on OK
12. Close the Control Panel
Problem
On connecting there is an error 14603 - "Could not connect to Unit. Wrong device type".
Cause
The device you are trying to connect to is not a C-Touch unit.
Solution
Check that you are actually connected to a C-Touch unit.
Click on the
Options | Program Options
menu item and check the serial port.