Specifications
© 2012 Schneider Electric (Australia)
PICED FAQ
Page 24
3. You can see the various networking parameters, such as IP Address and subnet mask
4. Click on the button appropriate to your set-up to change settings
1.3.2.8 Ethernet Connectors
Problem
Are the front and rear Ethernet connectors connected together ?
Solution
Not directly. They are independent to allow both connectors to be used at the same time. This
allows you to have the Colour C-Touch connected to a network via the rear connector and still
program it via the front panel connector.
1.3.2.9 Connection Problems
Problem
Problems connecting to a Colour C-Touch with the C-Touch Colour Transfer Utility.
Solution #1
Check that the computer and Colour C-Touch are either connected to each other via a cross-over
cable or they are both connected to Ethernet via a hub or switch. Check that the Ethernet cable is
plugged in and that the LEDs are lit.
Solution #2
Check that the computer and colour C-Touch are on the same subnet (i.e. check the IP Addresses
and subnet mask). To find the IP Address and Subnet mask on your computer :
1. Select
Start | Control Panel | Network Connections
2. Select your network adaptor (double click on it to open).
3. Select the
Support
tab.
To find the IP Address and subnet mask on colour C-Touch, bring up the Networking form :
1. Click on a button with the Utilities Special Function
2. Click on the
Set Networking
button
Solution #3
Check that the computer can communicate with the colour C-Touch. A simple way to do this is to
"ping" the colour C-Touch from your computer :
1. Open the computer
Start
menu
2. Select
Run
3. Enter "
cmd
" (without the quotes) and click
OK
4. Type "ping 192.168.0.1" (without the quotes, and use the colour C-Touch IP Address)
5. If you are getting replies, then the computer and colour C-Touch are successfully
communicating
Solution #4
You may have a firewall blocking access to the colour C-Touch. You will need to switch the firewall
off to see if this is the cause, or check the firewall settings.
Solution #5