Schneider Electric C Series Warranty

Effective 2013.09.01

C Series_cwtc_rscog_usa_eng_v2.1_130901 Page 1 of 4

SCHNEIDER ELECTRIC CONTRACTUAL WARRANTY

This Schneider Electric Contractual Warranty applies to the following products:

 C Series Charge Controllers

Models: C12, C35, C40, C60

Geographic Validity:

 United States of America

Length of Warranty:

 2 years

unless applicable law requires a longer period in which case it will be that period of time

“Schneider Electric” means the local legal entity of Schneider Electric that sold you (either directly or indirectly) the

products.

“Product” means the Schneider Electric or related branded inverter product ( or other related device as identified above )

that you purchased from Schneider Electric or through an authorized reseller or retailer.

1. Warranty Claims

This Contractual Warranty is provided by Schneider Electric and covers defects in workmanship and materials in your Product. This

warranty period lasts from the date of purchase at the point of sale to you, the original end user, unless otherwise agreed in writing (the

"Warranty Period"). This Contractual Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty

Period.

2. Warranty Coverage

If a product becomes defective within the Schneider Electric Contractual Warranty Period, one of the following options, as selected by

Schneider Electric, will be performed at no charge for materials or labor costs, unless this should be impossible or disproportionate. It is

mandatory that customer notify Schneider Electric of the Product defect within the Warranty Period, and provided that Schneider Electric,

or designated service partner, through inspection establishes the existence of such a defect and that it is covered by this Contractual

Warranty:

 Repairing the Product onsite,

 Repairing the Product at Schneider Electric, or designated repair facility, or

 Exchange the Product with a Replacement Product (of equivalent value according to model and age)

Alternatively, at Schneider Electric's sole discretion, cash compensation equal to the Product’s residual value may be offered

The term “disproportionate” applies in particular if the costs to Schneider Electric were deemed unreasonable according to the following

criteria:

 With reference to the value the Product would have without the defect

 Taking into account the significance of the defect, and

 After consideration of alternative workaround possibilities available to the customer without significant inconvenience

If Schneider Electric, or designated service partner, repairs or replaces a Product, its warranty continues for the remaining portion of the

original Warranty Period, or six (6) months from the date of the return shipment to the customer, whichever is greater. All replaced

Products and all parts removed from repaired Products become the property of Schneider Electric.

as determined by annual linear method

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Effective 2013.09.01 SCHNEIDER ELECTRIC CONTRACTUAL WARRANTY This Schneider Electric Contractual Warranty applies to the following products:  C Series Charge Controllers Models: C12, C35, C40, C60 Geographic Validity:  United States of America Length of Warranty:  2 years unless applicable law requires a longer period in which case it will be that period of time “Schneider Electric” means the local legal entity of Schneider Electric that sold you (either directly or indirectly) the products.
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Effective 2013.09.01 3. Warranty Limitations This Contractual Warranty does not warrant uninterrupted or error-free operation of the Product or cover normal wear and tear of the Product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems.
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Effective 2013.09.01 ii. Once an RMA has been issued for exchange Schneider Electric will generally ship an equivalent replacement Product to the specified customer or the distributor location within 48-72 hours. The allegedly defective Product must be returned to Schneider Electric in the same transport packaging that the replacement unit was provided in. Schneider Electric will supply all labels and documentation for the return of the defective Product.
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Effective 2013.09.01 8.