User Manual KVM Switch KVM0108A KVM0116A
American Power Conversion Legal Disclaimer The information presented in this manual is not warranted by the American Power Conversion Corporation to be authoritative, error free, or complete. This publication is not meant to be a substitute for a detailed operational and site specific development plan.
Contents General Information ........................................................ 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Taking Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Cable Length Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Hotkey Key Combination . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting the OSD Hotkey combination . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting the Port Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Restore the Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Keyboard Emulation ..........................................
General Information Overview KVM0108A and KVM0116A KVM Switches The KVM switches allow administrators to access and control multiple servers from a single PS/2 or USB KMM (keyboard, monitor, and mouse) console. There is no software to configure.
Safety Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. DANGER HAZARD OF ELECTRIC SHOCK • Do not use the device near water, Never spill liquid of any kind on the device. • Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. • The device should be operated from the type of power source indicated on the marking label.
CAUTION INJURY OR EQUIPMENT DAMAGE • Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunication network. • Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. • Always load the rack from the bottom up, and load the heaviest item in the rack first.
Requirements Console • VGA, SVGA, or multi-sync monitor capable of the highest resolution that you will be using on any server in the installation • PS/2 or USB mouse/keyboard Computers The following equipment must be installed on the servers that connect to the KVM switch ports: • VGA, SVGA, or multi-sync port • Type A USB port and USB host controller • or 6-pin Mini-DIN keyboard and mouse ports KVM Server Modules and cables • The Cat 5e/6 cable is required to connect the KVM switch to one of the KVM ada
Component Identification Front 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Power F/W Upgrade F/W Upgrade Reset Station ID Normal-Recover KVM0116A 1 2 3 4 5 6 7 8 F/W Upgrade F/W Upgrade Reset Normal-Recover Station ID aem0465a Power KVM0108A No. Component Description 1 Power LED Lights to indicate that the KVM switch is powered and ready to operate.
Rear KVM0116A aem0464a KVM0108A Item 6 Component Description 1 Power Socket The power cord to the AC source plugs in here. 2 Chain In/Out Ports When cascading KVM switches, the cables plug in here (see “Tiering multiple KVM switches” on page 9). The port on the left is the Chain In port; the port on the right is the Chain Out port. 3 KVM Port Section The Cat 5e/6 cables that link to the KVM adapter cables (which link to the computers) plug in here.
Installation Overview KVM adapter cables connect the KVM switch to the connected devices. A separate KVM adapter cable is required for each computer or device connection. See “KVM Server Modules and cables” on page 4 or contact APC Customer Support for help. Note: 1. See “Safety” on page 2 before installing the KVM switch. 2. Power to any device must be turned off before connecting. Unplug the power cords of any computers that have the Keyboard Power On function.
Rack Mounting - Rear 2. Install the smaller bracket from the front of the unit to the back. Install the rack mounting bracket from the inventory to the other side of the rear of the unit. aem0440a 1. Remove the brackets from the front of the KVM switch. 3. Slide the switch into the rack. Align the mounting bracket holes with the holes in the rack. aem0441a 4. Secure the mounting brackets to the rear of the rack.
Single Level KVM Switch Installation In a single level installation, there are no additional KVM switches tiered from the KVM switch. See “Cable Length Considerations” on page 11 for cable length requirements. 1. Plug the console keyboards, monitors and mice into the switch's console ports. The ports are color coded and marked with icons for easy identification. Note: 1. Any combination of keyboard and mouse connections can be used. For example, a PS/2 keyboard can be used with a USB mouse. 2.
To set up a Chained tiering installation: 1. Use a cable set to connect the Chain Out port of the parent KVM switch to the Chain In port of the child KVM switch (first level out to second level in, second level out to third level in, etc.). Note: 1. You cannot use the Chain In port of the First Level, since it is the highest level (parent) switch. 2. Cable sets for chained tiering are purchased separately. 2.
Hardware Setup Cable Length Considerations Note: KVM server modules are also referred to as KVM adapter cables. • Do not exceed 66 feet (20m) between the switch and the local monitor. • To support a resolution of 1280x1024, the recommended maximum distance between the KVM switch and the KVM server module is 164 feet (50m). Hot Plugging Components can be removed and added to the installation by unplugging and re-plugging their cables without the need to shut down.
Powering Off and Restarting If it becomes necessary to power off the KVM switch, or if the switch loses power and needs to be restarted, before starting it back up, follow these procedures to prevent possible equipment issues: 1. Disconnect the Cat 5e/6 cable adapters (connecting the servers) from the back of the KVM switch. Note: 1. If PS/2 server modules are disconnected from the server, the server must be rebooted to re-establish the connection of the mouse and keyboard. 2.
On Screen Display (OSD) Operation Overview The On Screen Display (OSD) is menu driven to handle computer control and switching operations. All procedures start from the OSD Main Screen. To display the Main Screen, tap the OSD hotkey twice. The default hotkey is [SCROLL LOCK]. The hotkey can be changed to the [CTRL] key or the [ALT] key (see “OSD Hotkey” on page 17). Note: 1. If the [CTRL] or [ALT] key is used, the same [CTRL] or [ALT] key must be pressed both times. 2.
OSD Main Screen “Administrator” mode Note: 1. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the administrator and cannot be accessed by standard users. 2. Only ports that the Administrator has set to “accessible” are visible on the User Main Screen. See “Set Accessible Ports” on page 19. OSD Navigation • To close the OSD, press “X” (Close) at the upper right corner of the OSD Window or press [ESC].
OSD Main Screen Headings Heading Explanation SN-PN This column lists the port ID numbers (station number-port number) for all the KVM ports on the installation. The simplest method to access a particular computer is to click it, or move the highlight bar to it, and then press [ENTER]. QV If a port has been selected for Quick View scanning, an arrowhead displays in this column. Sun Symbol The computers that are powered on and are online have a sun symbol in this column.
F2: LIST Many of the switch's OSD functions only operate on the computers currently selected for listing on the Main Screen. Use this function to broaden or narrow the scope of ports that are listed.
To change a setting: 1. Double-click or move the highlight bar to the setting, then press [ENTER]. 2. After you select an item, a submenu with further choices opens. To make a selection, doubleclick it or move the highlight bar to it, then press [ENTER]. An icon appears before the selected choice. Setting OSD Hotkey Function Selects which hotkey activates the OSD function: [SCROLL LOCK] [SCROLL LOCK]; [CTRL] [CTRL] or [ALT] [ALT].
Activate Beeper Choices are [Y] (Yes), or [N] (No). When activated, the beeper sounds when a port is changed, when activating the Auto Scan function, or an invalid entry is made on an OSD menu. The default is ON. Set Quick View Ports The administrator can select which ports to include as Quick View ports. To select/deselect a port as a Quick View Port, use the navigation keys to move the highlight bar to the selection, then press the [SPACEBAR].
Set Accessible Ports This function allows the administrator to define user access to the computers on the installation on a port-by-port basis. For each user, select the target port, then press the [Spacebar] to cycle through the choices: F (Full Access), V (View Only), or N (No Access). Repeat until all access rights have been set, then press [ESC]. The default is F for all users on all ports. Note: An “N” setting means that no access rights are granted.
F5: SKP Skip backward or forward, switching the console focus from the currently active KVM Port to the previous or next available port. • The selection of computers to be available for Skip mode switching is made with the Scan/Skip mode setting under the F3: SET function.
F7: SCAN This function automatically switches among the available computers at regular intervals so that their activity can be monitored without switching manually. • The selection of computers to be included for Auto Scanning is made with the Scan/Skip mode setting under the F3: SET function (see “F3: SET” on page 16). • The amount of time that each port displays is set with the Scan Duration setting under the F3: SET function (see “F3: SET” on page 16).
Hotkey Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard.
Selecting the Active Port Each computer port is assigned a port ID (see “Port ID Numbering” on page 12). Any computer can be directly accessed with a Hotkey combination that specifies the port ID that the computer is connected to. To select the active port: 1. Invoke Hotkey mode: [NUM LOCK] + [-] OR [CTRL] + [F12]. 2. Enter the port ID. The port ID numbers display on the command line as you enter them. Use [BACKSPACE] to erase any mistakes. 3.
Skip Mode Switching Switch between computers to manually monitor them. Focus on a particular port for as long as you like, as opposed to auto-scanning, which automatically switches the port focus after a fixed interval. Entering skip mode To enter Skip mode, enter the following Hotkey combination: 1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12]. 2. Press one of the Arrow keys. 3. After you press one of the arrow keys, Hotkey mode is automatically exited and Skip mode entered.
Setting the Hotkey Key Combination Switch the keys used to enter the Hotkey Mode (see “Hotkey Operation” on page 22) 1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12]. 2. Press [H] to display the command line “Hotkey has Been Changed” for one second, then the message closes and Hotkey mode is automatically exited. Setting the OSD Hotkey combination Hotkeys used to access the OSD (see “OSD Hotkey” on page 17) can be switched between [SCROLL and [ALT], [ALT].
Hotkey Summary Table [NUM LOCK] + [-] OR [CTRL] + [F12] [A] [ENTER] Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or left-click pauses autoscanning. When auto-scanning is paused, pressing any key or another leftclick resumes auto-scanning [B] Toggles the Beeper On or Off. [ESC] or [SPACEBAR] Exits hotkey mode.
Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [CTRL] is used in conjunction with other keys. The corresponding functions are shown below.
Firmware Upgrade Utility Introduction The Windows-based Firmware Upgrade Utility provides an automated process for upgrading the KVM switch and compatible adapter cable firmware. The program comes as part of a Firmware Upgrade Package that is specific for each device. The latest revisions of new firmware for the KVM switch, and supported KVM Adapter Cables are posted as Firmware Upgrade Packages on our website.
5. Scroll down to “Firmware Upgrade.” Press [ENTER], then press [Y] (Yes) to start the Firmware Upgrade mode. Note: 1. The upgrade to the KVM Adapter Cables takes place through the Cat 5e/6 cable that connects the adapter cable to the KVM switch, so there is no separate firmware upgrade cable to attach. 2. Adapter cable firmware selected with the upgrade utility will upgrade in a single session all connected adapter cable models that match the firmware type. 6. Or, scroll down to “Adapter Upgrade”.
a. Check Firmware Version - When selected, the utility compares the Main Board firmware level with the upgrade files MAIN. If the device versions are higher than the upgrade versions a dialog box informs you and gives you the option to continue or cancel. If Check Firmware Version was not enabled, the upgrade files are installed without checking their level. b. Status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar as the upgrade proceeds. c.
1. On the KVM Switch slide the Firmware Upgrade Recovery Switch (see “Firmware Upgrade Recovery Switch” on page 5) to the Recover position. 2. Power off and restart the switch (see “Powering Off and Restarting” on page 12). 3. Proceed with the firmware upgrade (see “Performing the Upgrade” on page 30). 4. When the upgrade ends, power off the switch 5. Slide the Firmware Upgrade Recovery Switch back to the Normal position. 6. Power on the switch.
Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product's firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade (see “Firmware Upgrade Utility” on page 29).
Connection Tables The following table indicates the relationship between the number of KVM0108A / KVM0116A units and the number of computers that they control KVM0108A No. Computers No. Computers No. Computers No.
Specifications Function Computer Connections Direct Connectors Console Ports Keyboard (back) Max Video Mouse Console Ports Rack LCD (front) Console KVM0108A KVM0116A 8 16 256 512 2 x 6-pin Mini-DIN Female (Purple) 2 x 6-pin Mini-DIN Female (Purple) 2 x USB (Black) 2 x USB T (Black) 2 x HDB-15 Female (Blue) 2 x HDB-15 Female (Blue) 2 x 6-pin Mini-DIN Female (Green) 2 x 6-pin Mini-DIN Female (Green) 2 x USB (Black) 2 x USB (Black) 15 pin DIN Female 15 pin DIN Female 8 x RJ-45 (Black) 16 x RJ-
Radio Frequency Interference Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. USA—FCC This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
