Technical information

Troubleshooting and FAQ
EIO0000000638 04/2012 99
Creating the Boot Application is not Possible
Possible cause:
Operation not possible while the controller is in RUN state.
Resolution:
z Select Stop Application.
z Select Create Boot Project.
Changing Device Name does not work
Possible cause:
Application is running.
Resolution:
z Select Stop Application,
z Change device name.
CANopen Heartbeat is not sent on a regular basis
Possible cause:
Heartbeat value is not correct.
Resolution:
The Heartbeat of the CANopen master must be reset:
z Calculate the Heartbeat consumer time:
Heartbeat Consumer Time = Producer Time * 1.5
z Update the Heartbeat value
Monitoring of the POU is slow
Possible cause:
z Task interval is too small or POU is too big.
z Connection speed low between controller and device (over serial connection).
Resolution:
z Increase the configured task interval.
z Split the application in the smaller POUs.
Out of Memory appears on the HMI screen
Possible cause:
z The number of variables and symbols shared between the controller and the HMI
is too high.
Resolution:
z Decrease the number of variables and symbols shared between the controller
and the HMI.
z Power cycle the HMI.