User Manual

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5200WHC2 Wiser Home Controller 2 Installation Instructions
Additional Information
Useful DOS Command Prompt Programs
The two DOS programs illustrated here use command lines. These programs can be useful
to diagnose some connectivity problems and gather information about IP addresses. Go to
Start/Run and then type:
cmd.exe then click OK type: ipconfig /all and press Enter
cmd.exe then click OK type: ping <ip address> and press Enter
In the example below, the PC is using an automatically assigned address of 192.168.2.101.
The default gateway is the customer’s modem/router. Note that the wireless LAN is not
shown in this example.
The example below shows a successful ping to the Home Controller unit. You could also
ping the customer’s modem/router or other units on the network.