Manual

Diagnostics
38
English
W916556680111
PROBLEM/
MESSAGE
CAUSE SOLUTION
When you connect
by Telnet on port 1 to
assign an IP address
to the splitter box,
the Telnet window
does not react any
more.
It is possible that you
have given an incorrect
Ethernet address using
the ARP command.
Check that the Ethernet address you
gave using the ARP command is
correct. An Ethernet address must
contain only figures from 0 to 9 and
letters from A to F. Under Windows
and, generally, under Unix, the
segments of the Ethernet address are
separated by full stops. In some
variants of Unix, the Ethernet address
segments are separated by colons.
The IP address you are
trying to assign does not
appear in your logical
subnet.
Check that your PC has an IP address
and that this is on the same logical
subnet as the address you are trying to
assign to the unit.
The splitter box may not
be connected to the
network correctly.
Check that the link indicator LED is on.
If this LED is not on continuously, this
means that the physical link with the
network is faulty.
A “Ping” test of the
splitter box returns a
response, but it is
impossible to
connect by Telnet
to port 9999.
It is possible there is an
IP address conflict on the
network.
Turn off the splitter box and enter the
following command at the DOS prompt
on your computer:
ARP -D X.X.X.X
PING X.X.X.X
(where X.X.X.X is the IP address of
the splitter box).
If you get a response, there is a
duplicate IP address on the network
(the flashing sequence of the LEDs on
the splitter box should confirm this).