DPR300 Series Cable Modem Gateway
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Introduction Welcome to the exciting world of home and office networking. Your new DPR300 Series WebSTAR™ Cable Modem Gateway allows several users to share one high-speed broadband connection across multiple PCs, laptops, digital cameras, personal data assistants (PDAs), digital devices, and Internet devices. The cable modem gateway makes sharing files and photos with your family and friends hassle free.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide In This Guide IMPORTANT RULES FOR SAFE OPERATION ......................................................................................................... 3 What’s in the Carton? .................................................................................................................................................. 6 Front Panel Description ........................................................................................................
Important Rules for Safe Operation IMPORTANT RULES FOR SAFE OPERATION Note to Installer Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Accessories Do not use accessories with this equipment unless recommended by your cable service provider. Ventilation This equipment has openings for ventilation that protect it from overheating. To ensure the reliability of this equipment, do not obstruct the openings. • Read all of the instructions before you operate this equipment. Give particular attention to all safety precautions. Retain the instructions for future reference.
Important Rules for Safe Operation Power Cord Protection Arrange all power cords so that people cannot walk on the cords, place objects on the cords, or place objects against the cords, which can damage the cords. Pay particular attention to cords that are at plugs, at electrical outlets, and at the places where the cords exit the equipment. Power Sources A label on the AC power adapter that is supplied with this equipment indicates the correct power source for this equipment.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide What’s In the Carton? When you receive your cable modem gateway, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged.
Front Panel Description Front Panel Description The front panel of your cable modem gateway provides status lights that indicate how well and at what state your cable modem gateway is operating. After the cable modem gateway is successfully registered on the network, the POWER and CABLE status indicators illuminate continuously to show that the cable modem is active and fully operational.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Back Panel Description The following illustration describes the back panel components of the cable modem gateway. CABLE 2 2. USB – USB port connects to the USB port on additional networked device 3. ETHERNET – RJ-45 Ethernet port connects to the Ethernet ports on additional networked devices 4. RESET – Reset-to-Default button (Factory Reset) 3 ETHERNET 4 1 USB 1.
Where is the Best Location for My Cable Modem Gateway? Where is the Best Location for My Cable Modem Gateway? Think about the layout of your home or office, and consult with your cable service provider to select the best location for your cable modem gateway. Consider these recommendations: • Place your cable modem gateway near an AC power outlet. • Position your cable modem gateway so that it is located near an existing cable input connection to eliminate the need for an additional cable outlet.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide What are the System Requirements for Internet Service? To ensure that your cable modem gateway operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements. You will also need an active cable input line and an Internet connection.
How Do I Set Up My High-Speed Internet Access Account? How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem gateway, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up a high-speed Internet access account with your local cable service provider.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide How Do I Connect My Devices to Use the Internet? You can use your cable modem gateway to access the Internet, and you can share that Internet connection with other Internet devices in your home or office. Sharing one connection among many devices is called networking. Connecting and Installing Internet Devices You must connect and install your cable modem gateway to access the Internet. Professional installation may be available.
How Do I Connect My Devices to Use the Internet? To install the cable modem gateway WARNING: To avoid personal injury or damage to your equipment, follow these steps in the exact order shown. The following installation procedure ensures proper cable modem gateway setup and configuration. For detailed installation procedures for specific device types and services, refer to the specific section for that device or service, later in this guide.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet. This section contains instructions for configuring TCP/IP on your Internet devices to operate with the cable modem gateway in either a Windows or Macintosh environment.
How Do I Configure TCP/IP Protocol? To configure Windows 2000 systems 1. Click Start, select Settings, and choose Network and Dial-up Connections. 2. Double-click the Local Area Connection icon in the Network and Dial-up Connections window. 3. Click Properties in the Local Area Connection Status window. 4. Click Internet Protocol (TCP/IP) in the Local Area Connection Properties window, and then click Properties. 5.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide To configure Macintosh systems 1. Click the Apple icon in the upper left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP. 2. Click Edit on the Finder (gray bar) at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode. 3. Click Advanced in the User Mode window, and then click OK. 4.
How Do I Install USB Drivers? How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a USB network interface and a Windows 98SE/ME/2000/XP operating system. This section contains instructions for installing the cable modem gateway USB drivers. If you are not using the USB interface, skip this section. Installing USB Drivers The USB driver installation procedures are different for each operating system.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide To install Windows 2000 drivers 1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of your PC. 2. Wait until the Power and Cable indicators on the cable modem illuminate solid green. 3. Click Next in the Found New Hardware Wizard window. 4. Select Search for a suitable driver for my device (recommended) in the Found New Hardware Wizard window, and then click Next. 5.
How Do I Troubleshoot My Internet Service Installation? How Do I Troubleshoot My Internet Service Installation? I cannot connect to the Internet • Verify that the plug to your cable modem gateway AC adapter is properly inserted into an electrical outlet. • Verify that your cable modem gateway AC adapter is not plugged into an electrical outlet that is controlled by a wall switch. If a wall switch controls the electrical outlet, make sure the switch is in the ON position.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide I need to renew the IP address on my PC If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC. To renew the IP Address for Windows 95/98/98SE/ME systems 1. Click Start, and then click Run to open the Run window. 2.
What are the Requirements for Ethernet Network Devices? What are the Requirements for Ethernet Network Devices? How Many Ethernet Network Devices Can I Connect? The cable modem gateway can support several Ethernet network devices using either the 4 Ethernet ports on the back panel of the unit, or external Ethernet hubs that must be purchased separately. The theoretical maximum number of Ethernet network devices supported is by the cable modem gateway 253.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide How Do I Select and Place Ethernet Network Devices? You can use a large variety of Ethernet network devices with your cable modem gateway. These include NIC cards, hubs, bridges, etc. Contact your cable service provider or consult the documentation for your Ethernet network devices for more information on configuring Ethernet network devices.
How Do I Connect Ethernet Network Devices? How Do I Connect Ethernet Network Devices? Connecting Ethernet Devices You must connect your Ethernet devices for use with the cable modem gateway. Professional installation may be available. Contact your local cable service provider for further assistance. CABLE The following diagram illustrates one of the various Ethernet network connection options that are available to you.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide To connect Ethernet devices WARNING: • Hazardous electrical voltages can be present on any connected wiring. Ethernet wiring and connections must be properly insulated to prevent electrical shock. Disconnect power from the cable modem gateway before attempting to connect to any device. • To avoid personal injury, follow these steps in the exact order shown.
What are the Requirements for USB Network Devices? What are the Requirements for USB Network Devices? How Many USB Devices Can I Connect? The cable modem gateway can support numerous USB network devices using a USB hub that must be purchased separately. Contact your cable service provider for more information on the maximum number of USB network devices to connect to the cable modem gateway in order to maintain optimal network performance.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide How Do I Select and Place USB Network Devices? You can use a large variety of USB network devices with your cable modem gateway. These include desktop computers, laptop computers, devices with USB ports, USB adapters. Contact your cable service provider or consult the documentation for your USB network devices for more information on selecting USB network devices.
How Do I Connect USB Network Devices? How Do I Connect USB Network Devices? Connecting USB Devices You must connect your USB devices for use with your cable modem gateway. Professional installation may be available. Contact your local cable service provider for further assistance 75 CABLE The following diagram illustrates one of the various USB network connection options that are available to you.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide To connect USB devices WARNING: • Hazardous electrical voltages can be present on any connected wiring. Ethernet wiring and connections must be properly insulated to prevent electrical shock. Disconnect power from the cable modem gateway before attempting to connect to any device. • To avoid personal injury, follow these steps in the exact order shown. Read the warnings and caution on this page.
What are the Requirements for Wireless Network Devices? What are the Requirements for Wireless Network Devices? How Many Wireless Devices Can I Connect? The cable modem gateway serves as a wireless access point (WAP). The WAP on the cable modem gateway provides wireless network service to multiple wireless network devices.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide How Do I Select and Place Wireless Network Devices? You can use a large variety of wireless network devices with your cable modem gateway. These include computers, PDAs, etc. On the wireless network, all devices impact the characteristics of the network, because each device transmits a wireless signal.
How Do I Install Wireless Network Devices? How Do I Install Wireless Network Devices? Installing Wireless Network Devices You must install wireless network devices for use with your cable modem gateway. Professional installation may be available. Contact your local cable service provider for further assistance. The following diagram illustrates one of the various wireless network connection options that are available to you.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide To install wireless network devices WARNING: • Hazardous electrical voltages can be present on any connected wiring. Ethernet wiring and connections must be properly insulated to prevent electrical shock. Disconnect power from the cable modem gateway before attempting to connect to any device. • To avoid personal injury, follow these steps in the exact order shown.
What are the Requirements for Home Phoneline Networking Devices? What are the Requirements for Home Phoneline Networking Devices? How Many HPNA Devices Can I Connect? The RJ-11 telephone-style HPNA connection on the cable modem gateway can provide home networking service to multiple HPNA devices when properly connected to your telephone wiring. The theoretical maximum number of devices supported is 253. However, under normal circumstances, the number of devices connected should be a much lower number.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide How Do I Select and Place Home Phoneline Networking Devices? Home phoneline networking is also known as HPNA. HPNA service allows all the components of a home network to interact over the home’s existing telephone wiring without disturbing the existing voice or fax services.
How Do I Connect Home Phoneline Networking Devices? How Do I Connect Home Phoneline Networking Devices? Connecting Home Phoneline Networking Devices You must connect home phoneline networking (HPNA) devices for use with your cable modem gateway. Professional installation may be available. Contact your local cable service provider for further assistance. The following diagram illustrates one of the various home phoneline networking connection options that are available to you.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide To connect home phoneline networking devices WARNING: • Hazardous electrical voltages can be present on any connected wiring. Ethernet wiring and connections must be properly insulated to prevent electrical shock. Disconnect power from the cable modem gateway before attempting to connect to any device. • To avoid personal injury, follow these steps in the exact order shown.
How Do I Configure the Cable Modem Gateway? How Do I Configure the Cable Modem Gateway? To configure your cable modem gateway, you must access the WebWizard configuration pages. This section provides detailed instructions and procedures for configuring your cable modem gateway to operate correctly and presents an example of each WebWizard page. Use the WebWizard pages to customize your cable modem gateway to your needs rather than using the default settings.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide About Your Modem Page Description The following table provides a description of each field within the About Your Modem page.
How Do I Configure the Cable Modem Gateway? Setting Configuration Options Click Setup on the arc logo located in the upper portion of the About Your Modem screen to access the Setup page. Use the Setup page to access the various cable modem gateway configuration options. Detailed descriptions of each configuration options follow later in this guide. Setup Page Example The following illustration is an example of the Setup page.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Setup Page Section Headings The Setup page is divided into the following section headings: • Basic Settings • Advanced Settings • Firewall • Wireless Click the selections listed within these sections to access the WebWizard page for that selection. A description of the selections available in each section follows next.
How Do I Configure the Cable Modem Gateway? Field Name Description Port Forwarding Use this page to configure port forwarding for local IP addresses. Port forwarding allows you to run a server on the local area network (LAN) by specifying the mapping of TCP/UPD ports to local PCs or to the IP address of other devices. This is a static setting that holds the ports open at all times. Port Triggers Use this page to configure TCP/UPD port triggers.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Wireless The following table provides a description of the pages available from within the Wireless section of the Setup page. Field Name Description Basic Use this page to configure your wireless access point (WAP) parameters, including service set identifier (SSID) and channel number Privacy Use this page to configure your WAP wired equivalent privacy (WEP) encryption keys and authentication.
How Do I Configure the Cable Modem Gateway? Setup Basic Settings – Password Settings Page Example The following illustration is an example of the Basic Settings – Password Settings page. Setting Up Your Password To set up your password, type your password in the Password field, then re-type your password in the Re-Enter Password field and then click Apply to save your password. If you set a password, on subsequent access to the WebWizard pages, a screen similar to the following appears.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Configuring the Default Settings You can use the default settings, or, if your system requires different settings to operate correctly, you can change the default settings using the Setup Basic Settings – Network Configuration page.
How Do I Configure the Cable Modem Gateway? Setup Basic Settings – Network Configuration Page Description The following table provides a description of the fields within the Setup Basic Settings – Network Configuration page. Field Name Description LAN IP Address The base IP address of the private home LAN and the WebWizard IP address.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Function Keys The following function keys appear on the Setup Basic Settings – Network Configuration page. Key Description Renew NAT Lease Forces a release and renewal of your WAN IP address Apply Saves the values you enter into the fields without closing the screen Configuring and Managing IP Addresses Use the Basic Settings – IP Management page to configure how your system manages and assigns IP addresses in your network.
How Do I Configure the Cable Modem Gateway? Setup Basic Settings – IP Management Page Description The following table provides a description of the fields within the Basic Settings – IP Management page. Field Name Description Starting Local Address The starting address used by the built-in DHCP server to distribute Private LAN IP addresses.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Enabling and Disabling Advanced Features Use the Setup Advanced Settings – Options page to enable or disable advanced features on your network. If you are not familiar with the advanced settings detailed in this section, contact your cable service provider before you attempt to change any of the cable modem gateway default advanced options settings.
How Do I Configure the Cable Modem Gateway? Setup Advanced Settings – Options Page Description The following table provides a description of the fields within the Setup Advanced Settings – Options page. If you make changes in the Setup Advanced Settings – Options page, click Apply to apply and save your new IP address filter settings. Field Name Description WAN Blocking Checking this box prevents the cable modem gateway or the PCs behind it from being visible to the WAN.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Configuring IP Address Filters Use the Setup Advanced Settings – IP Filtering page to configure IP address filters. These filters block a range of IP addresses from accessing the Internet. If you are not familiar with the advanced settings detailed in this section, contact your cable service provider before you attempt to change any of the cable modem gateway default advanced IP filtering settings.
How Do I Configure the Cable Modem Gateway? Configuring MAC Address Filters Use the Setup Advanced Settings – MAC Filtering page to configure MAC address filters. These filters prevent individual MAC addresses from accessing the Internet. You can also prevent individual PCs from sending outgoing TCP/UDP traffic to the WAN using their MAC address.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Configuring and Enabling TCP and UDP Port Filters Use the Setup Advanced Settings – Port Filtering page to configure and enable TCP and UDP port filters. These filters prevent a range of TCP/UDP ports from accessing the Internet. You can also prevent PCs from sending outgoing TCP/UDP traffic to the WAN on specific IP port numbers. This filter is not IP address or MAC address-specific. The system blocks the specified port ranges for all PCs.
How Do I Configure the Cable Modem Gateway? Configuring Port Forwarding for Local IP Addresses Use the Setup Advanced Settings – Port Forwarding page to configure port forwarding for local IP addresses. Port forwarding allows you to run a server on the LAN by specifying the mapping of TCP/UDP ports to a local PC. You must also set up a fixed private LAN IP address for the destination device.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Setup Advanced Settings – Port Forwarding Page Description The following example illustrates how to use the port forwarding feature to configure the Microsoft X-Box Online Live for Internet gaming. 1. Set the X-Box to a fixed IP address, for example, 192.168.0.5. 2. Enter the same IP address (192.168.0.5) in the Local IP Address field as the first entry in the Port Forwarding area of the page. 3.
How Do I Configure the Cable Modem Gateway? Setup Advanced Settings – Port Triggers Page Example The following illustration is an example of the Setup Advanced Settings – Port Triggers page. Setup Advanced Settings – Port Triggers Page Description Use this page to enter and enable the port forwarding trigger and target range start and end ports along with protocol information in the appropriate fields. Then click Apply to apply and save your new port triggers settings.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Configuring the DMZ Host Use the Setup Advanced Settings – DMZ Host page to configure an IP address that is visible to the WAN. DMZ hosting is commonly referred to as “exposed host,” and allows you to specify the “default” recipient of WAN traffic that Network Address Translation (NAT) is unable to translate to a known local PC. DMZ allows one IP address to be unprotected while others remain protected.
How Do I Configure the Cable Modem Gateway? Configuring Web Page Filtering and Firewall Protection Use the Setup Firewall – Web Filters page to configure Web page filtering and firewall protection. This page allows you either block or allow Internet access based on keywords and/or domain names. You can also filter on the time of day and the day of the week.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Setup Firewall – Web Filters Page Description This section describes the section headings and fields descriptions of the Setup Firewall – Web Filters page.
How Do I Configure the Cable Modem Gateway? Keyword List Use the Keyword List to permanently add keywords to the Web Filter feature by typing a word into the Keyword List field, and then clicking Add Keyword. To remove a keyword from the Keyword List, highlight the keyword in the Keyword List field, and then click Remove Keyword. Domain List Use the Domain List to permanently add domain names to the Web Filter by typing a domain name into the Domain List field, and then clicking Add Domain.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Setup Firewall – Event Logging Page Description The Setup Firewall – Event Logging page shows events capture by the firewall. The log shows the log shows the following items: • Description of the event • Number of events that have occurred • Last occurrence of an event • Target and source addresses You can configure the system to e-mail log events to the administrator in order for the administrator to monitor the firewall.
How Do I Configure the Cable Modem Gateway? Configuring Your Wireless Access Point Parameters Use the Setup Wireless – Basic page to configure your wireless access point (WAP) parameters, included SSID and channel number. If you are not familiar with the advanced settings detailed in this section, contact your cable service provider before you attempt to change any of the cable modem gateway default wireless basic settings.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Setup Wireless – Basic Page Description This section describes the section headings and fields descriptions of the Setup Wireless – Basic page. If you make changes in the Setup Wireless – Basic page, click Apply to apply and save your wireless basic settings. Field Name Service Set Identifier (SSID) Description The name assigned to your WAP area of coverage The SSID field should contain the product name WebSTAR.
How Do I Configure the Cable Modem Gateway? Configuring Your Wireless Network Privacy and Encryption Parameters Use the Setup Wireless – Privacy page to configure your WAP wired equivalent privacy (WEP) encryption keys and authentication. If you are not familiar with the advanced settings detailed in this section, contact your cable service provider before you attempt to change any of the cable modem gateway default wireless privacy settings.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Setup Wireless – Privacy Page Description This section describes the section headings and fields descriptions of the Setup Wireless – Privacy page. If you make changes in the Setup Wireless – Privacy page, click Apply to apply and save your wireless privacy settings. Field Name Description Encryption Mode Allows setting No Encryption, 64-bit Encryption, or 128-bit encryption modes.
How Do I Configure the Cable Modem Gateway? 128 Bit Keys For use with Encryption Mode set to 128-bit encryption. Enter 13-byte values for a Key. You do not have to set all four Keys. Usually only one is needed for a home network. Each value is represented in hexadecimal. Use only these numbers or letters: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. Use two numbers or letters in each box. Record your Key values. You will need these Key values when you set up your client (PCMCIA) wireless card.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Setup Wireless – Advanced Page Description This section describes the section headings and fields descriptions of the Setup Wireless – Advanced page. If you make changes in the Setup Wireless – Advanced page, click Apply to apply and save your wireless advanced settings Field Name Basic Data Rates Displays the default initial data rate for associating with a WAP.
How Do I Monitor the Cable Modem Gateway? How Do I Monitor the Cable Modem Gateway? There are several WebWizard pages available for monitoring the performance of the cable modem gateway. These pages are the Signal page, the Status page, and the Log page. This section provides examples and descriptions of these WebWizard pages.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Signal Page Description This section describes the section headings and field descriptions of the Signal page. Field Name Description Downstream/ Upstream Status Displays the current downstream/upstream status of the cable modem gateway.
How Do I Monitor the Cable Modem Gateway? Accessing the Status Page Use the Status page to view important information about the operational status of your cable modem gateway and the devices you have connected to it. Click Status on the arc in the upper portion of any WebWizard page to access the Status page. Status Page Example The following illustration is an example of the Status page.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Status Page Description This section describes the section headings and fields descriptions of the Status page. Field Name Description Cable Modem Status Displays the current status of the cable modem gateway.
How Do I Monitor the Cable Modem Gateway? Viewing Cable Modem Gateway Operational Status Use the Log page to view important information about the operational status of your cable modem gateway that you can use to troubleshoot and resolve problems with your cable modem gateway. The Log records events as they occur. Click Log on the arc in the upper portion of any WebWizard page to access the Log page. Click Clear Log to clear the Log.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Frequently Asked Questions Internet Installation Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, high-speed data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete information on available broadband services, including high-speed Internet access. Q. How do I arrange for installation? A.
Frequently Asked Questions Q. What do the front panel status indicators mean? A. The following table illustrates the sequence of steps and the corresponding appearance of the cable modem gateway front panel status indicators during power up, calibration, and registration on the network. Use this chart to troubleshoot the power up, calibration, and registration process of your cable modem gateway.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Home Phoneline Networking (Optional) Q. How do I arrange for installation? A. Professional installation from your cable service provider may be provided. A professional installer can connect the HPNA port to your existing telephone wiring in your home, or install new wiring if needed.
Having Difficulty? Having Difficulty? If your cable modem gateway does not operate as expected, the following troubleshooting tips may help. If you need further assistance, contact your cable service provider. My cable modem gateway does not register a cable connection. • The cable modem gateway works with a standard, 75-ohm, RF coaxial cable. If you are using a different cable, your cable modem gateway will not function properly.
WebSTAR DPR300 Series Cable Modem Gateway User’s Guide Notices Trademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo are registered trademarks of Scientific-Atlanta, Inc. WebSTAR and “Bringing the Interactive Experience Home” are trademarks of Scientific-Atlanta, Inc. Other trademarks listed herein are the property of their respective owners. Disclaimer Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide.
FCC Compliance FCC Compliance United States FCC Compliance This equipment has been tested and found to comply with the applicable limits of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
For Information If You Need Technical Assistance If you need technical assistance, contact your cable service provider. Scientific-Atlanta, Inc. 770.236.5000 5030 Sugarloaf Parkway, Box 565447 Lawrenceville, GA 30042 www.scientificatlanta.com Scientific-Atlanta and the Scientific-Atlanta logo are registered trademarks of Scientific-Atlanta, Inc. “Bringing the Interactive Experience Home” and WebSTAR are trademarks of Scientific-Atlanta, Inc.
