Webstar Cable Modem Model DPX130 Cable Modem
IMPORTANT RULES FOR SAFE OPERATION Read and Retain These Instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product. This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock.Therefore, it is dangerous to make any kind of contact with any inside part of this product.
IMPORTANT RULES FOR SAFE OPERATION, continued Cleaning the Equipment Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment. Placement Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord. Place this equipment on a stable surface.
IMPORTANT RULES FOR SAFE OPERATION, continued Liquid or Moisture Do not expose this equipment to liquid or moisture. Do not place this equipment on a wet surface. Do not spill liquids on or near this equipment. Lightning and Power Surges Plug your equipment into a surge protector in order to reduce the risk of damage from lightning strikes and power surges. If you are unsure of the type of surge protector to use, contact your local cable service provider. Servicing Do not open the cover of this equipment.
IMPORTANT RULES FOR SAFE OPERATION, continued Checklist Damage that Requires Service Equipment Checklist For damage that requires service, unplug this equipment from the electrical outlet.
Overview Contents Overview ................................................................... 6 Getting Started ........................................................ 7 System Requirements ............................................. 8 WebSTAR Cable Modem Front Panel ................. 9 WebSTAR Cable Modem Back Panel ................ 10 Connection Diagram ............................................. 11 TCP/IP Configuration .......................................... 12 USB Driver Installation ..........
Getting Started Contacting Your Local Cable Service Provider You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions: • The cable service to your home supports two-way, Euro-DOCSIS-compatible cable modem access.
System Requirements Introduction This section provides hardware and software requirements. Minimum System Requirements for PCs • PC with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • 3.5-in. disk drive or CD-ROM drive Minimum System Requirements for Macintosh • MAC OS 7.
WebSTAR Cable Modem Front Panel Front Panel Indicators 1 Power Illuminates solid green to indicate that power is being applied to the cable modem 2 PC Illuminates solid green to indicate that an Ethernet/USB carrier is present 1 Blinks to indicate that Ethernet/USB data is being transferred 2 3 4 3 Cable Blinks during software upgrade and to indicate cable activity 4 Status Illuminates solid green when the modem is registered on the network Blinks to indicate one of the following conditions:
WebSTAR Cable Modem Back Panel Back Panel Components CABLE 1 1 Cable In F-Connector connects to an active RF coaxial cable signal from your cable service provider 2 USB 12 Mbps USB port connects to the USB port on your PC 3 Ethernet RJ-45 Ethernet port connects to the 10/100BaseT Ethernet port on your PC 4 Reset Reset-to-Default button IN C UL US LISTED E188325 USB 2 ETHERNET CAUTION: This button is for maintenance purposes only. Do not use! 3 RESET 4 12 VDC 0.
Connection Diagram Installation Follow these steps for proper installation. 1. Power down your PC and unplug it from the power source. 2. Connect the active RF coaxial cable to the CABLE IN connector. Use an optional cable signal splitter to add a TV, a DHCT or set-top converter, or a VCR. 3. Connect your PC to either the Ethernet port or the USB port using one of the appropriate supplied cables. 4.
TCP/IP Configuration Introduction This section contains instructions for configuring the TCP/IP protocol for both Windows and Macintosh operating systems. Configuring the TCP/IP Protocol for Windows 95/98/ME Note: You need to have either an Ethernet Network Interface Card (NIC) with the TCP/IP communications protocol installed on your system, or a USB network interface, before you install your cable modem. Follow these steps to install and configure the TCP/IP protocol for Windows 95/98. 1.
TCP/IP Configuration, continued 13. When the system finishes copying the files, click OK. 14. Close all networking windows. 15. When the System Settings Change dialog box appears, click YES to restart your computer. Configuring the TCP/IP Protocol for Windows 2000 Follow these steps to install and configure the TCP/IP protocol for Windows 2000. 1. Click Start, select Settings, and choose Network and Dial-up Connections. The Network and Dial-up Connections window appears. 2.
TCP/IP Configuration, continued 2. Click Edit on the Finder (gray bar) at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode. 7. Is there a Hardware Address listed in this window? • If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close. • If no, you must power down your Macintosh 8. With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard.
USB Driver Installation Installing the USB Drivers for Windows 98/ME If your PC has a USB interface, follow these steps to install the provided USB drivers. If your PC does not have a USB interface, you may skip this procedure. 1. Insert the USB Cable Modem Driver Installation disk into the floppy disk A drive of your PC. 2. Wait until the Power and Status indicators on the cable modem illuminate solid green, then plug the USB cable into the USB port on your PC. The Add New Hardware Wizard window appears.
UseUS U s USB Driver Installation, continued Installing the USB Driver for Windows 2000 Follow these steps to install the USB driver on a Windows 2000 system. 6. In the Found New Hardware Wizard Window, click Next again. The Digital Signature Not Found window appears. 1. Wait until the Power and Status indicators on the cable modem illuminate solid green, then plug the USB cable into the USB port on your PC. The Found New Hardware Wizard window appears. 7.
zuUn USB Driver Uninstallation Uninstalling the USB Drivers for Windows 98/ME You may need to uninstall the USB Drivers. Follow this procedure to uninstall the USB drivers on a Windows 98/ME system. Uninstalling the USB Drivers for Windows 2000 Follow this procedure to uninstall the USB drivers on a Windows 2000 system. 1. Click Start, select Settings, and choose Control Panel. The Control Panel window appears. 1. Click Start, select Settings, and choose Control Panel. The Control Panel window appears.
USB Driver Uninstallation, continued Renew the IP Address Uninstalling the USB Drivers for Windows 2000, continued Renewing the IP Address for Windows 95/98/ME 6. In the Add/Remove Hardware Wizard window, click USB Cable Modem Adapter, and then click Next. If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. Follow these steps to renew the IP address on your PC. 7.
Renew the IP Address, continued Renewing the IP Address for Windows 2000 Renewing the IP Address for Macintosh Follow these steps to renew the IP address on your PC if you are using Windows 2000. Follow these steps to renew the IP address on your Macintosh computer. 1. Click Start, and then click Run to open the Run window. 1. Click the Apple icon in the upper left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP. The TCP/IP window appears. 2.
Troubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV? Q. Once my cable modem is connected, how do I access the Internet? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete information on cable services, including high-speed Internet access. A.
Troubleshooting , continued Common Troubleshooting Issues The modem does not register an Ethernet connection. Even new PCs do not always have Ethernet capabilities. Be sure to verify that your computer has a 10/100BaseT Ethernet card and that the Ethernet driver software is properly installed. If you purchase and install an Ethernet card, follow the installation instructions very carefully. Note: If you have a 100BaseT card installed on your PC, make certain that it also supports 10BaseT.
Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet. • Verify that your cable modem AC adapter is not plugged into an electrical outlet that is controlled by a wall switch.
Notices Trademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo, are registered trademarks of Scientific-Atlanta, Inc. WebSTAR and “Bringing the Interactive Experience Home” are trademarks of Scientific-Atlanta, Inc. Other trademarks listed herein are the property of their respective owners. Disclaimer Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide. Scientific-Atlanta reserves the right to change this guide at any time without notice.
USB Driver Uninstallation, continued United States: Scientific-Atlanta, Inc., 5030 Sugarloaf Parkway, Box 465447, Lawrenceville, GA 30042; Tel: 770-903-5000; TWX: 810-799-4912; Telex: 0542898 Europe: Scientific-Atlanta Europe GmbH, Westerbachstrasse 28-32, 61476 Kronberg, Germany; Tel: 49-6173-928-000 Asia-Pacific: Scientific-Atlanta (Singapore) Pte. Ltd., 1 Claymore Drive, #08-11 Orchard Towers, Singapore 229594; Tel: 65-733-4314 Latin America: Scientific-Atlanta Argentina S.A., C.
