Webstar Cable Modem Model DPX110 Cable Modem
IMPORTANT RULES FOR SAFE OPERATION Read and Retain These Instructions Note to the Installer Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical.
IMPORTANT RULES FOR SAFE OPERATION, continued Cleaning the Equipment Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment. Placement Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord. Place this equipment on a stable surface.
IMPORTANT RULES FOR SAFE OPERATION, continued Liquid or Moisture Do not expose this equipment to liquid or moisture. Do not place this equipment on a wet surface. Do not spill liquids on or near this equipment. Lightning and Power Surges Plug your equipment into a surge protector in order to reduce the risk of damage from lightning strikes and power surges. If you are unsure of the type of surge protector to use, contact your local cable service provider. Servicing Do not open the cover of this equipment.
IMPORTANT RULES FOR SAFE OPERATION, continued Checklist Damage that Requires Service Equipment Checklist For damage that requires service, unplug this equipment from the electrical outlet.
Overview Contents Overview ................................................................... 6 Getting Started ........................................................ 7 System Requirements ............................................. 8 WebSTAR Cable Modem Front Panel ................. 9 WebSTAR Cable Modem Back Panel ................ 10 Connection Diagram ............................................. 11 WebSTAR Cable Modem Features Welcome to the world of high-speed Internet access.
Getting Started Contacting Your Local Cable Service Provider You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following: • Does the cable service to your home support two-way DOCSIS-compatible cable modem access? If your cable company does not provide two-way service, this modem will not be able to communicate with your cable service provider’s Internet access service.
System Requirements Introduction This section provides hardware and software requirements. Minimum System Requirements for PCs • Personal computer (PC) with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • 3.5-in. disk drive or CD-ROM drive Minimum System Requirements for Macintosh • MAC OS 8.
WebSTAR Cable Modem Front Panel Front Panel Indicators 1 Power Illuminates solid green to indicate that power is being applied to the cable modem 2 PC Illuminates solid green to indicate that an Ethernet/USB carrier is present 1 Blinks to indicate that Ethernet/USB data is being transferred 2 3 4 3 Cable Blinks during software upgrade and to indicate cable activity 4 Status Illuminates solid green when the modem is registered on the network Blinks to indicate one of the following conditions:
WebSTAR Cable Modem Back Panel Back Panel Connections CABLE 1 1 Cable In F-Connector connects to an active cable signal from your cable service provider 2 USB 12 Mbps USB port connects to the USB port on your PC 3 Ethernet RJ-45 Ethernet port connects to the 10BaseT Ethernet port on your PC 4 Reset Reset-to-Default button IN C UL US LISTED E188325 USB 2 CAUTION: This button is for maintenance purposes only. Do not use! ETHERNET 3 RESET 4 12 VDC 0.
Connection Diagram Installation Follow these steps for proper installation. 1. Power down your PC and unplug it from the power source. 2. Connect the active RF coaxial cable to the connector on the back of the cable modem labeled CABLE IN. Use an optional cable signal splitter to add a TV, a DHCT or set-top converter, or a VCR. 3. Connect either the Ethernet port or the USB port on the back of the cable modem to your PC using the appropriate supplied cable. 4.
Configuring TCP/IP Introduction This section contains instructions for configuring the TCP/IP protocol for both Windows and Macintosh operating systems. Configuring the TCP/IP Protocol for Windows 95/98 Note: You need to have either an Ethernet Network Interface Card (NIC) with the TCP/IP communications protocol installed on your system, or a USB network interface, before you install your cable modem. Follow these steps to install and configure the TCP/IP protocol on your PC. 1.
Configuring TCP/IP, continued 13. When the system finishes copying the files, click OK. 14. Close all networking windows. 15. When the System Settings Change dialog box appears, click YES to restart your computer. Configuring the TCP/IP Protocol on a Macintosh Note: Many Macintosh computers have Ethernet devices installed at the factory. Follow these steps to verify that the TCP/IP communications protocol and an Ethernet device is installed on your system. 1.
Configuring TCP/IP, continued 8. With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh. The computer will start, and you will hear the Apple chime; do not release these keys. 9. Continue pressing these keys for up to three chimes, then release the keys and allow the computer to restart. 10. When fully rebooted, verify that all TCP/IP settings match those in the preceding instructions.
Installing the USB Drivers Installing the USB Drivers for Windows 98/98SE/ME/2000 If your PC has a USB interface, follow these steps to install the provided USB drivers. If your PC does not have a USB interface, you may skip this procedure. 1. Insert the USB Cable Modem Driver Installation disk into the floppy disk A drive of your PC. 2. Wait until the Power and Status indicators on the cable modem illuminate solid green; then, plug the USB cable into the USB port on your PC.
Troubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete information on cable services, including high-speed Internet access. Q. How do I arrange for installation? 16 Q. Once my cable modem is connected, how do I access the Internet? A.
Troubleshooting , continued Common Troubleshooting Issues The modem does not register an Ethernet connection. Even new computers do not always have Ethernet capabilities. Be sure to verify that your computer has a 10BaseT Ethernet card and that the Ethernet driver software is properly installed. If you purchase and install an Ethernet card, follow the installation instructions very carefully. Note: If you have a 100BaseT card installed on your PC, make certain that it also supports 10BaseT.
Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet. • Verify that your cable modem AC adapter is not plugged into an electrical outlet that is controlled by a wall switch.
Notices Trademarks Scientific-Atlanta, the Scientific-Atlanta ARCs Logo, and WebSTAR are registered trademarks of Scientific-Atlanta, Inc. Other trademarks listed herein are the property of their respective owners. Disclaimer Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide. Scientific-Atlanta reserves the right to change this guide at any time without notice.
United States FCC Compliance This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1) the device may not cause harmful interference, and 2) the device must accept any interference received, including interference that may cause undesired operation. WebSTAR Cable Modem Model DPX 110 Scientific-Atlanta, Inc.
