Explorer Digital Set-Top User’s Guide ® Models Z60DVB™ and Z70DVB™
Notice for Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Note to System Installer For this apparatus, the coaxial cable shield/ screen shall be grounded as close as practical to the point of entry of the cable into the building.
Contents Important Safety Instructions ........................................................................................ 2 Safety First ................................................................................................................... 4 Explorer eClub .............................................................................................................. 4 Identify Your Set-top .....................................................................................................
IMPORTANT SAFETY INSTRUCTIONS Read These Instructions Prevent Power Cord Damage Keep These Instructions Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where the cord exits from the apparatus. Heed All Warnings Follow All Instructions Power Source Warning A label on this product indicates the correct power source for this product.
IMPORTANT SAFETY INSTRUCTIONS, continued Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts. Refer all servicing to qualified service personnel.
Safety First Before using the set-top, read the Important Safety Instructions section of this guide. Explorer eClub The online Explorer eClub provides news and information about consumer products. Access the Explorer eClub on the Internet at the following Web address: www.scientificatlanta.com/explorerclub Identify Your Set-Top Your service provider may ask for the serial number or the MAC address of the settop if your system requires troubleshooting in the future.
About the Remote Control Power On/Off Mute volume Access specific channels Access Navigator Bar Adjust volume Access last channel viewed Scroll through channels Scroll through menu pages Select menu item View channel options Scroll through menu items (also used for VOD) Exit menus Access menus and EPG Access Electronic Program Guide (EPG) Access video-on-demand (VOD) window (if available from your service provider) Access Setup Wizard Toggle between TV and Radio modes T12721 5
What’s on the Front Panel? 1 2 3 4 5 6 7 T12718 1 Power Turns the set-top on and off 2 LED Illuminates green when the set-top is on 3 LINK Illuminates green when there is a linked connection to an external modem for two-way communication between the set-top and the service provider (Available on Z70 models) 4 Guide Accesses the Electronic Program Guide (EPG) 5 OK Exits menus 6 Vol-, Vol+ Adjusts volume 7 CH-, CH+ Scrolls through channels 6
What’s on the Back Panel? Cable In TV Out Audio Out L R Video Out 1 2 3 4 Ethernet DC 12V IN 6 7 5 1 Cable In Connects to the cable that delivers the signal from your service provider 2 TV Out Provides an RF output.
Connecting the Set-Top To connect your set-top to your entertainment devices, complete these steps. 1 2 Connect your TV to the set-top. (See connection diagram.) Plug the set-top and the TV into a power source that is not controlled by a wall switch. POWER 3 4 5 6 8 Do not turn on the set-top or TV yet. Wait for the green LED to illuminate. It may take several minutes for the set-top to receive the latest software, programming, and service information. Press POWER on the remote control.
Connecting to a TV WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top.
Watch TV When you turn on the set-top, you will see a screen similar to this one until the set-top has downloaded the latest programming information. Setup Wizard The first time you turn on the set-top, you will see the Setup Wizard window. In the Setup Wizard you can select the language and screen settings for your set-top. Read and follow the directions on each screen of the Setup Wizard.
Revert to Factory Settings All of your setup choices will be erased if you choose the Revert to Factory Settings option. Navigator Bar The Navigator Bar displays information about current and future programs. To access the Navigator Bar, press the NAV key on the remote control.
Block and Unblock Channels You will see the Channel Blocked window when you tune to a program that is blocked by Parental Control Rating. To unblock the program, press the colorcoded key on the remote control, and then enter your four-digit Parental Control PIN in the PIN Entry window. Program Information To access program information, press the color-coded key on the remote control. The Info window displays detailed information about the current program.
Pay-Per-View Events To purchase a pay-per-view (PPV) event, press the color-coded key on the remote control. In the Pay-Per-View Event window scroll to the event (program) you want to purchase. Read and follow the instructions for ordering the event. Each event needs to be purchased through a call center or by sending a text message through your mobile phone. Contact your service provider for more information on how to order a PPV event.
Electronic Program Guide The Electronic Program Guide (EPG) displays channel program schedules for the current and future days. Use the arrow keys and the OK key on the remote control to scroll through the guide and select the program you want to view. Use the color-coded keys on the remote control to access the list of your favorite channels, program schedules for the previous or next day, or the timer screen for program reminders.
Program Reminders You can set a timer to remind you that a specific program is about to begin or to record a program. You can access the Timers window from the EPG or from the Info window by pressing the color-coded key on the remote control. If you set a reminder from the program Info window, all relevant information about the reminder is automatically filled in when the Set Reminder window is displayed.
Troubleshooting If the set-top does not perform as expected, the following tips may help. If you need further assistance, contact your service provider. No Picture • Plug the TV and set-top into an electrical outlet that is not controlled by a wall switch. • Verify that all cables are properly connected. • Verify that the Power to the TV is turned on. • Verify that the TV is set to the proper input channel. No Color • Verify that the current TV program is broadcast in color.
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Trademarks Scientific Atlanta is a registered trademark of Scientific-Atlanta, Inc. Z60DVB and Z70DVB are trademarks of Scientific-Atlanta, Inc. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks shown are trademarks of their respective owners. Disclaimer Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide.