Service manual

OpenScape Business V1
Sales Information Page 40 04.06.2013
on the server. No TAPI 170 software needs to be installed on the client for this purpose. The
TAPI 170 software is connected to the CSTA interface of OpenScape Business over the LAN.
For this connection, one CSTA link of OpenScape Business as well as one TAPI license for each
configured TAPI station are required.
Telephony CTI Clients
„CTI Link“
CSTA at Port 8800
OpenScape
Business
TAPI 170
MS Windows
Domain Server
Telephony (CTI) Server
Remote TAPI
Links
Client
Application
Client
Application
Figure: Client-based TAPI application via "Remote TAPI" to OpenScape Business
Connecting Terminal Server-based TAPI Applications to OpenScape Business using TAPI
170
In this scenario, the client-based TAPI applications are installed on one or more terminal servers.
In this case, the TAPI 170 software is also installed on the terminal server. In the case of a cluster
consisting of multiple terminal servers, the TAPI 170 software must be installed on each terminal
server in the cluster. Each instance of the installed TAPI 170 software is connected to
OpenScape Business over the LAN.
For each instance of the TAPI 170 software installed on a terminal server, one CSTA link of
OpenScape Business is required. In addition, a TAPI license is also required for each configured
TAPI station.
Note
The number of terminal servers that can be operated in the cluster is limited to the number of free
CSTA links available within OpenScape Business for connecting the TAPI 170 software. This
should be checked and taken into account before marketing.
Terminal
Server
Cluster
MS Windows
Domain Server
Thin Clients with different
Client OS
OpenScape
Business
MS Windows
Terminal Server
Client
Application
TAPI 170
Client
Application
Client
Application
Client
Application
Client
Application
TAPI 170
Client
Application
Client
Application
Client
Application
Client
Application
TAPI 170
Client
Application
Client
Application
Client
Application
Client
Application
TAPI 170
Client
Application
Client
Application
Client
Application
Client
Application
TAPI 170
4 CSTA links
at Port 8800
Figure: Client-based TAPI applications on terminal servers to OpenScape Business