User's Manual
MANUFACTURER’S LIMITED 3 YEARS PARTS and 3 YEARS LABOR WARRANTY
Models: F0522, F0822, F1222, F1522, FME2404, HID312, HID525, HID540, N0422, N0622, N0922, N1322, NME1854
Scotsman warrants to the original purchaser-user, subject to the limitations and exclusions set forth in this Warranty, that the models of
Scotsman brand commercial ice machines identified above will be free from defects in material and/or workmanship and will perform
adequately under normal use if properly installed and maintained in accordance with the Manual furnished with the product.
Starting Time: This product warranty begins with the date of original installation if the installation is reported to Scotsman on the warranty
registration form furnished with the product or registered on line at Scotsman’s website. If no installation date is reported, the length of the
warranty will be 39 months from the date of shipment from the factory. Irrespective of the actual installation date, the product warranty will
expire seventy-two (72) months from date of shipment from factory.
What is Covered?: Component parts are covered for 3 years after original installation of the machine, except for the parts of the motor
compressor which are covered for 5 years after original installation of the machine. Labor for repair or replacement of a defective
component part is covered for 3 years after original installation of the machine.
This warranty is applicable only in the United States, Canada, the Caribbean, Mexico, Central America and South America. Excluded areas
include: Africa, Asia, Australia, and Europe.
Scotsman’s Obligation: Limited strictly to replacing or repairing, at Scotsman’s option and upon return to the factory with transportation
charges prepaid, any part or parts that are found to be defective in material and/or workmanship during the warranty period. All decisions
regarding defects in material or workmanship or accident, alteration, misuse, or improper maintenance or installation shall be made by
Scotsman’s Service Department and shall be binding upon the parties. Labor reimbursement is provided according to the procedures
below.
Requirements: Warranty service must be performed by a Scotsman distributor, or by an authorized service agent approved by the Factory
Service Department or the local Scotsman distributor.
User Responsibility: The product must be installed, cleaned and maintained as described in the Manual furnished with the product.
Procedures: Reimbursement for labor charges covered by this Warranty will be made directly to the Scotsman Distributor, and will be
calculated by using the local established hourly service rate (not to exceed the labor rate in effect and published by the local Scotsman
Distributor) and the hour allowance published in the Scotsman Labor Rate Book.
All claims for labor reimbursement must be made through the local Scotsman Distributor. Only approved replacement parts may be used.
The defective part and service invoice must be provided to the local Scotsman Distributor within fifteen (15) days from the date of service
to be eligible for labor reimbursement. Incidents of failure that do not require the replacement of a part must be explained in sufficient
detail on the service invoice to properly identify the failure. All claims must include the ice machine model number, serial number, date of
original installation and customer identification.
Exclusions: Labor reimbursements include straight time labor charges only, and shall not include charges for travel time, mileage, or other
premium charges. Any ice machine whose initial installation date is more than five years from its production date is excluded from this
warranty. This Warranty does not include parts or labor coverage for a component failure or other damage resulting from:
Electrical power or water supply failure to the ice machine for any reason.
Operating the product beyond the specifications described in the product’s manual.
Failure to clean and maintain the product as set forth in the product’s manual.
Installations not in accordance with the product’s manual.
This Warranty is in lieu of all other warranties or guarantees of any kind, express or implied. ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED AND DISCLAIMED. IN NO EVENT
SHALL SCOTSMAN BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE, OR
FOR ANY DAMAGES RESULTING IN WHOLE OR IN PART FROM MISUSE OR INADEQUATE MAINTENANCE OF THE
PRODUCT OR ANY PART THEREOF.
No part or assembly which has been subject to accident, alteration or misuse, or which has not been installed or serviced in accordance with
the Service Manual furnished with the product, or which is from a machine on which the serial number has been altered or removed, shall be
covered by this Warranty.
SCOTSMAN
®
is a registered trademark of Scotsman Group Inc., 775 Corporate Woods Parkway, Vernon Hills, IL 60061 17-2791-01 Rev. K