Instruction manual
Unit does not turn 
on
Power cord isn't plugged into a working 
wall socket 
Connect the power cord into a working wall socket, make 
sure any switch that controls the outlet is ON. Try testing a 
trusted device in the outlet.
Battery Low icon 
always flashing
Backup battery is weak/ needs 
replacement
Replace with new battery
Battery not installed properly
Check to make sure the polarity (+ ) matches the diagram 
in the battery compartment
AM band radio is 
very noisy 
unit isn’t located properly
Move/ rotate the unit for best reception
Solution
Symptom
Possible Problem
No sound from unit
Volume is set too low on unit
Make sure volume is turned up
Sound is distorted
Volume level is set too high
Decrease the volume
Sound source is distorted
If you are using an external sound source like older generation 
of iPod or iPod Shuffle, try reducing the output volume on the 
device itself. 
Move unit away from potential sources of external interference 
such as computers, modems, wireless devices (routers) or 
fluorescent light.
Unit performance is 
erratic
The unit is reacting to external 
interference
Alarm not 
working
AM/PM time/alarm time not set 
correctly
When setting clock or alarm time, take note of the AM 
and PM indicators
Alarm time or source selected for alarm 
2 , not alarm 1 or vice versa 
Make sure to set the alarm time and source for the alarm 
icon 1 or 2 that is shown on the clock display 
6
Troubleshooting










