Product data

356 IBM Systems Director Management Console: Introduction and Overview
򐂰 Submit support files to IBM by clicking the Submit to IBM... button, or by
using the Action drop-down menu.
򐂰 Delete support files by clicking the Delete Support Files... button, or by using
the Action drop-down menu.
򐂰 Copy support files to media (USB) by using the Action drop-down menu.
򐂰 Show the properties of a support file by using the Action drop-down menu, or
by clicking the support file itself.
򐂰 Specify general support files settings by clicking Support Files settings (not
available on the serviceable problem support files view).
Collecting new support files (dump)
The collecting of new support files is a two step process:
1. You have to specify from which monitored system you want to collect the
support files by selecting the system on the System tab of the Collect Support
Files... page and adding it to the Selected site (Figure 14-17 on page 357).