Warranty Guide

Lighting Warranty
Generation Lighting fixtures (both indoor and outdoor), components, and electronic products, when properly
installed and under normal conditions of use, are warranted to be free from defects in materials and
workmanship for one year from date of sale. LED products with dedicated LEDs or proprietary LED bi-pin
modules are warranted for five years. Energy Star® qualified products are warranted for three years. Generation
Lighting outdoor fixtures constructed of their proprietary StoneStrong material are warranted for five years.
Outdoor Lighting Fixture Warranty
Lighting fixtures installed outdoors are subject to change due to prolonged exposure to sunlight, pollutants and
other environmental conditions. Metal finishes on outdoor fixtures will mature naturally over time, and may
change in appearance, creating a living finish. Painted finishes on outdoor fixtures may naturally fade over time,
depending on the fixture's exposure to the outdoor elements. Therefore, any claim for fading, discoloration or
"patina" of a finish on an outdoor fixture is not applicable after expiration of the fixture’s warranty.
Coastal Environments
The environment within ten miles of a sea coast can be extremely corrosive. Even with appropriate
maintenance, products installed in this environment will typically deteriorate more than products installed in
other, less severe environments. Corrosion and/or deterioration is considered "normal wear" in this
environment. Therefore, any claim for finish failures, or for corrosion of fixture components due to coastal
environment conditions is not applicable to the fixture warranty.
Generation Lighting at their sole option will repair or replace, F.O.B. Factory, freight prepaid, any lighting
product defective in materials or workmanship. Such replacement is the exclusive remedy against Generation
Lighting should any of the products delivered prove defective.
To replace a product that has a warranted defect, the original purchaser shall return any defective parts or
products to the authorized dealer from which the product was purchased, along with proof of purchase and a
detailed description of the claimed product defect.
Any modification to a lighting product not made at the factory will void the products' safety listing (such as UL,
ETL, etc. or other recognized laboratory) as well as the lighting warranty policy. Flood damage voids any and all
warranty of lighting products. This warranty only applies when all components, including power supplies, have
been provided by Feiss. Substituting another manufacturer’s product will render the warranty completely void.
Upon confirmation of a defect or failure, at our discretion we will repair or replace the item or will refund your
purchase price if repair or replacement is not possible or practical. Our warranty covers only the product itself;
we will assume no liability for labor costs, installation costs, or other losses. Your warranty rights will be honored
only when the product has been installed and used properly. Feiss will not repair or replace products damaged
by improper use or faulty installation.
FOR BREACH OF ANY WRITTEN EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, THE CONSUMER IS LIMITED
EXCLUSIVELY TO THE REMEDIES PROVIDED IN THIS WARRANTY. IN NO EVENT SHALL FEISS BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE.