Warranty

GENERAL CONDITIONS: Sea Gull Lighting reserves the right to refuse sale to any distributor
or dealer. Without limiting the foregoing, Sea Gull Lighting may discontinue sales to any
account that fails to maintain a minimum adequate stocking inventory in the opinion of
Sea Gull Lighting, and/or sells or distributes products to any unauthorized Sea Gull Lighting
distributor for resale purposes.
UNAUTHORIZED DEALERS: In order to ensure that retail customers purchase
Sea Gull Lighting products from our authorized distributors who are highly trained and
available to offer post sales assistance and service, Sea Gull Lighting may discontinue
sales to and/or terminate the account of any distributor that sells or distributes product
to any unauthorized distributor. Any authorized Sea Gull Lighting dealer that is engaged
in or desires to engage in a sub-dealer relationship must get written authorization from
Sea Gull Lighting prior to continuing or entering into that relationship. Such authorization
may be revoked by Sea Gull Lighting at any time.
WEB SITE REGISTRATION: Any Sea Gull Lighting dealer engaged in e-commerce either
directly or through a sub-dealer relationship must register the web site or domain name with
Sea Gull Lighting prior to using any Sea Gull Lighting images or other proprietary information
on the site.
UMAPP: All current Sea Gull Lighting products are subject to a Unilateral Minimum
Advertised Price Policy (UMAPP), unless written authorization is granted. Discontinued
products are exempt.
CREDIT: All orders must be approved by Sea Gull Lighting’s Credit Department. Placement
or acceptance of an order does not constitute the opening of an account. Accounts placed
on Credit Hold will not be given credit for returned goods, cooperative advertising, incentive
programs, freight allowances, or special promotions, when applicable, until their account
is current and in good standing
ORDER CANCELLATION: Cancellation of standard item orders will be accepted only if made
in writing and received one week prior to shipment. If a specific production is required
to fill an order, written cancellation must be received by us prior to production. Special, Built
to Order, or Custom orders may not be cancelled after Release of Order. A cancellation
charge up to the price of the product will be made on any special or custom-made items
if same are cancelled after Release of Order. Verbal order cancellations will not be accepted.
SHIPMENT & DELIVERY: Sea Gull Lighting will allow full freight charges on all orders over
$1,500 shipped within the continental United States. Contact our Customer Service Center
for freight terms to Alaska, Hawaii and international destinations. Sea Gull Lighting will
determine the most effective method in delivering shipments. Where specific freight carrier
is required by the customer, additional charges may apply. Any delivery dates given by
Sea Gull Lighting are best estimates only. We assume no liability for and shall not be held
responsible for delays in shipping orders.
SHIPPING POINT
All shipments are FOB Sea Gull Lighting Products, LLC Burlington, New Jersey or Las Vegas,
Nevada warehouse.
DROP SHIPMENTS: Drop shipments must meet freight and standard carton quantity
requirements as published by Sea Gull Lighting. We reserve the right to refuse drop
shipment orders which are determined to be beyond the distributor’s normal trading area.
Many delivering carriers impose an additional charge for telephone notification prior to
delivery and special handling of merchandise. In these instances, the charge will be added
to invoices.
UPS SHIPMENTS: A $1.50 per carton handling charge will be included in the associated
freight charges for UPS shipments. Due to the size, weight, and fragile nature of our
products, some items may not be UPS shippable. Consult our Customer Service Center for
additional shipping restrictions.
CLAIMS: Should damage occur in transit, do not refuse to accept the shipment, as this
will cause unnecessary delays and added expense. Obtain the delivering carrier’s notation
of damaged merchandise and file all claims within ten (10) days (except UPS) with the
transportation company.
UNITED PARCEL SERVICE (UPS) DELIVERIES: If damaged goods are received, notify our
office immediately. If damage is discovered at the time of delivery, do not accept goods. If
discovered after the driver leaves, hold goods and packing material and notify UPS to make
an inspection. Claims made more than 90 days from the invoice date will not be honored.
QUANTITY: Items ordered in less than standard carton quantities as published by
Sea Gull Lighting are subject to an additional charge of 25% of the item’s unit price.
RETURNS: Merchandise may not be returned unless accompanied by a written Return Goods
Authorization issued by Sea Gull Lighting. Requests for Return Goods Authorization must
be made within 90 days from date of invoice and accompany a copy of the factory invoice.
All returns must be in new and uninstalled condition, must be received freight prepaid and
are subject to a 25% restocking charge.
LIGHT BULBS: Unless otherwise specified, light bulbs are not included within the unit price
of lighting fixtures or ceiling fans.
PRICES: Published pricing by Sea Gull Lighting is subject to change without notice.
All merchandise will be shipped at prevailing pricing at the time of shipment.
MINIMUM BILLING: There will be a minimum billing charge of $25.00. This does not apply
to orders for replacement parts or glass.
TAXES: Prices are subject to state and federal taxes.
LIABILITY: Sea Gull Lighting shall not be responsible for any charges involved in repairing
or replacing damaged or defective merchandise.
LIGHTING FIXTURE WARRANTY: Sea Gull Lighting lighting fixtures (indoor and outdoor),
components, and electronic products, when properly installed and under normal conditions
of use, are warranted to be free from defects in materials and workmanship for one year
from date of sale. LED products with dedicated LEDs or proprietary LED bi-pin modules are
warranted for five years. ENERGY STAR
®
qualified products are warranted for three years.
Outdoor Lighting
Lighting fixtures installed outdoors are subject to change due to prolonged exposure to
sunlight, pollutants and other environmental conditions. Metal finishes on outdoor fixtures
will mature naturally over time, and may change in appearance, creating a living finish.
Painted finishes on outdoor fixtures may naturally fade over time, depending on the fixture’s
exposure to the outdoor elements. Therefore, any claim for fading, discoloration or “patina”
of a finish on an outdoor fixture is not applicable after expiration of the fixture’s warranty.
Coastal Environments
The environment within ten miles of a sea coast can be extremely corrosive. Even with
appropriate maintenance, products installed in this environment will typically deteriorate
more than products installed in other, less severe environments. Corrosion and/or
deterioration is considered “normal wear” in this environment. Therefore, any claim for finish
failures, or for corrosion of fixture components due to coastal environment conditions is not
applicable to the fixture warranty.
Sea Gull Lighting at their sole option will repair or replace, F.O.B. Factory, freight prepaid, any
lighting product defective in materials or workmanship. Such replacement is the exclusive
remedy against Sea Gull Lighting should any of the products delivered prove defective.
Invoices for labor charges and/or charge backs for labor will be denied unless prior written
approval is given.
To replace a product that has a warranted defect, the original purchaser shall return any
defective parts or products to the authorized dealer from which the product was purchased,
along with proof of purchase and a detailed description of the claimed product defect.
Any modification to a lighting product not made at the factory will void the products’ safety
listing (such as UL, ETL, etc. or other recognized laboratory) as well as the lighting warranty
policy. Flood damage voids any and all warranty of lighting products. This warranty only
applies when all components, including power supplies, have been provided by Sea Gull
Lighting. Substituting another manufacturer’s product will render the warranty completely
void. Upon confirmation of a defect or failure, at our discretion we will repair or replace the
item or will refund your purchase price if repair or replacement is not possible or practical.
Our warranty covers only the product itself; we will assume no liability for labor costs,
installation costs, or other losses. Your warranty rights will be honored only when the product
has been installed and used properly. Sea Gull Lighting will not repair or replace products
damaged by improper use or faulty installation.
FOR BREACH OF ANY WRITTEN EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, THE
CONSUMER IS LIMITED EXCLUSIVELY TO THE REMEDIES PROVIDED IN THIS WARRANTY. IN NO
EVENT SHALL SEA GULL LIGHTING BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL DAMAGES SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE.
Standard Terms & Conditions of Sale
All sales by Sea Gull Lighting of the items in this price schedule, our catalogs, and our websites are made pursuant to these standard terms and conditions of sale.
Sea Gull Lighting shall not be bound by the terms and conditions stated on a customer’s purchase order should the terms alter our policies listed hereon.
We reserve the right to alter these terms without notice.