External Hard Drive Quick Start Guide
Multi-function push button operations: • Press and hold button until LED comes on – 1st Power On occurs. • After Power On, press button – Initiates backup. • Press and hold button until LED shuts off – Power Down occurs. Note. BounceBack Express does not support the pushbutton backup feature for a Mac OS that is using a USB interface.
Contents The dual-interface external hard-drive kit includes • A Seagate external hard drive with a USB 2.0 interface, a FireWire (IEEE 1394a) interface, plus a pushbutton backup feature • A pedestal for vertical drive-orientation • USB 2.0 and FireWire (IEEE 1394a) cables • An AC-to-DC converter • A country-specific power cord • This guide • The Seagate Disc Utility CD The USB-only external hard-drive kit includes • Seagate external hard drive with a USB 2.0 interface, plus a pushbutton backup feature.
Requirements Cautions Windows 98SE or later operating system with: If your drive is turned on, don’t move it. • a USB connector or • for a dual-interface kit, a Windows-certified, OHCI-compliant FireWire (IEEE 1394a) controller Microsoft maintains a list of Windows-certified FireWire (IEEE 1394a) controller suppliers at http://www.microsoft.com/windows/catalog/. Click the Hardware tab, and then select Other Hardware/1394 controller for the complete list.
Hardware setup USB For a dual-interface kit 1. Plug the AC-power adapter into the hard drive and the wall outlet. 2. Refer to the table below to select the fastest interface that is supported by your computer, and use that cable to connect the drive to your computer. USB and FireWire (IEEE 1394a) connectors have unique shapes, and each connector is shaped to allow only one way to connect. Interface USB 1.1 USB 2.0 FireWire (IEEE 1394a) Transfer rate 12 Mbits/sec 480 Mbits/sec 400 Mbits/sec Note.
For both dual-interface and USB-only kits 3. Press and hold the button on the front of the drive until LED lights, to turn on power to the drive. 4. Turn on the power to your computer. 5. See page 7 for Windows OS information, or page 9 for Macintosh OS information, including installing drivers, reformatting and partitioning, and dismounting your drive. 6. See page 12 to install and configure BounceBack Express software to allow backups. Note.
Windows OS Installing drivers for your operating system (OS) Windows XP/Me/2000 Pro operating systems have built-in, up-to-date drivers for both USB and FireWire (IEEE 1394a) interfaces. You don’t need to install any drivers if you are using one of these operating systems, but make sure you have downloaded and installed the latest service packs from Microsoft to ensure that you have the latest drivers available for your OS.
To use the Disk Management application 1. Click Start, click Run, type compmgmt.msc, and then click OK. 2. In the console tree, click Disk Management. The Disk Management window appears. Your discs and volumes are displayed. 3. Right-click on the drive you want to reformat (or partition) and use the options provided to reformat or partition the drive.
Macintosh OS Dismounting your drive with Windows OS Format (initialize) for Macintosh OS Mounting is the beginning and dismounting is the end of the conversation between your computer and your external hard drive. Mounting occurs automatically when you connect and turn on your drive, but you must initiate the dismounting action yourself. If you disconnect or turn off the drive before you dismount it, neither your drive nor your OS understands that the conversation is finished.
What is partitioning? Partitioning divides the disc into separate volumes. It does not increase the capacity of the drive. Creating more than one partition can be helpful in organizing your information. For example, you might want one volume (partition) to store your backups and one volume for applications or other information. Each volume receives its own volume icon, so each volume appears to be a separate disc drive on your Macintosh desktop.
Macintosh OS interface drivers Macintosh OS X and OS 9 have built-in, up-to-date drivers for both USB and FireWire interfaces. You don’t need to install any drivers if you are using a Macintosh OS. Dismounting your drive with Mac OS Mounting is the beginning and dismounting is the end of the conversation between your computer and your external hard drive. Mounting occurs automatically when you connect and turn on your drive, but you must initiate the dismounting action yourself.
BounceBack Express Note. BounceBack Express software for Mac OS is limited to versions 10.2 (or higher) and only supports FireWire (IEEE 1394a) interface. It does not support USB. BounceBack Express allows you to automatically copy files from your hard drive to your external drive. It supports Windows 2000 Pro and Macintosh OS X (or higher). For dual-interface kits, you must use the same interface for all backups that you use for the original BounceBack Express installation.
7. Click Yes to create the default folder or your own folder name. On the Choose Destination Location screen, click Next to continue. This displays a screen showing the installation’s Setup Status. 8. Registering your product enables CMS to provide you with more effective technical support. Upgrade Info takes you to the CMS web site and provides the latest information on BounceBack software. Register Now takes you to the CMS web site to register your copy of BounceBack Express.
Subsequent backups File restore After the initial system backup, you have a number of backup options including: BounceBack Express backs up data in the operating system’s native file format and uses the same directory structure (folders and files) as the original data. This makes it easy to find and restore files from the backup drive using Windows Explorer in Windows OS or Finder in Mac OS. • Manual Backups.
BounceBack QuickRestore for Windows 2000 Pro and XP BounceBack QuickRestore can restore files and folders from the backup drive quickly and easily. 4. Click on the file(s) you want to restore. Restore button Restore location Restore options Note: The BounceBack QuickRestore feature does not function with Mac OS. The steps to restore data are as follows: 1. Start BounceBack ControlCenter and select Restore. 2.
Additional documentation A detailed BounceBack Express user’s manual is included on the Seagate Disc Utility CD. Click (?) icon on BounceBack ControlCenter menu to access it. You can also find it online at www.cmsproducts.com/support. Help documentation is also integrated within the BounceBack Express software.
Troubleshooting PROBLEM PROBLEM I purchased a 160-Gbyte drive and my operating system reports the capacity as much less than that. The drive is connected to the USB port, but the computer does not recognize the drive. RESOLUTION Disc drive manufacturers consider 1 Gbyte to equal 1,000,000,000 bytes. However, your computer operates at a binary level, which considers 1 Gbyte 30 to equal 2 , which equals 1,073,741,824 bytes.
Check Device Manager to confirm the USB host controller is properly configured. To open Device Manager (Windows XP/Windows 2000 Pro), rightclick My Computer, choose Manage, and then choose the Device Manager icon from the tree. PROBLEM If the host controller is in “Other Devices,” then additional drivers are required for the host. Check with the PCI card vendor or motherboard vendor for the appropriate drivers. USB 2.0 controllers usually require a service pack to operate properly.
Windows 98SE does not have native support for USB 2.0, so you should use the latest drivers for your USB host adapter. These drivers must be provided by your host adapter manufacturer (or motherboard manufacturer if the USB ports are on the motherboard). You will also need drivers for your Seagate hard drive if you are using the USB port in Windows 98SE (see http://www.seagate.com/ support/kb/disc/faq/external_usb_drivers.html).
PROBLEM PROBLEM The Macintosh OS displays the following message when I connect the drive to my system: “Unable to read volume—must initialize.” Daisy-chained device does not work when plugged into second FireWire (IEEE 1394a) port on my External Hard Drive. RESOLUTION RESOLUTION Your Mac OS does not recognize the drive format. Use Apple’s Disk Utility to initialize the drive with a Mac OS Extended format.
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