......................... Medalist SL Family ......................... 540sl, 851sl ......................... 1080sl, 1270sl ......................... ATA Interface Drives ......................... Installation Guide .........................
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . Before you begin... . . . . . . . . . . . . . . . . . . Configuring the drive . . . . . . . . . . . . . . . . . Attaching the cables . . . . . . . . . . . . . . . . . Mounting the drive . . . . . . . . . . . . . . . . . . Transferring the software from the drive . . . . . . Configuring the computer . . . . . . . . . . . . . . Determining whether your BIOS accepts more than 528 Mbytes . . . . . . . . . . . . . . . . . . . . .
Medalist SL Family Installation Guide, November 1995 1 Introduction Thank you for choosing a Seagate® drive. The purpose of this guide is to assist you with installing your new hard drive. Its organization outlines the complete installation process from handling the drive in “Before you begin...” to offering troubleshooting suggestions and technical support information. The topics discussed are: • Handling your drive (see “Before you begin...
2 Medalist SL Family Installation Guide, November 1995 Drive features Model Formatted Capacity Mbytes Cylinders ST5540A ST5851A ST51080A ST51270A 541 854.6 1,083 1,282 1,050 1,656 2,100 2,485 Heads 16 16 16 16 Sectors 63 63 63 63 Average seek time 10.5 msec Cache (segmented) 128 Kbytes Spindle speed External transfer rate Average sustained transfer rate 5,376 RPM 16.61 Mbytes per second max. 3.
Medalist SL Family Installation Guide, November 1995 3 Before you begin... The drives in this manual are referred to by their model numbers: ST5540A for the Medalist 540sl, ST5851A for the Medalist 851sl, ST51080A for the Medalist 1080sl and ST51270A for the Medalist 1270sl. Application. Your Seagate drive is designed for IBM AT and compatible personal computers. It uses the ATA interface. It is intended for use with UL-listed computers or similar products. Drive handling.
4 Medalist SL Family Installation Guide, November 1995 Warranty. Your drive comes with a three-year limited warranty. Note. With regards to the EZ-Drive and SEG32BIT.386 software, there are no warranties, express or implied, including, but not implied, warranties of merchantability or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed. Maintenance and repair. Seagate drives do not require maintenance.
Medalist SL Family Installation Guide, November 1995 5 Warning. Turn off the computer before you remove its cover. Turn off the power before you install or remove any adapter card or the drive. Caution. Special training or tools may be required to service laptop computers. Removing the cover may void your warranty. Review the terms and conditions of your warranty before removing the cover.
6 Medalist SL Family Installation Guide, November 1995 Options jumper block pin 1 pin 1 Interface connector Standard power connector 1 2 3 4 Circuit board +5V +5V return +12V return +12V Figure 1. Drive connectors One-drive only. Use this configuration if there are no other drives attached to the hard disc controller. Master with slave present. Use this configuration if the drive is the first of two drives in your system. The master drive is Drive 0 in the System Setup record. Slave.
Medalist SL Family Installation Guide, November 1995 7 5 3 1 12 10 8 6 4 2 11 9 Circuit board side up Spares One drive only Drive is master; slave is present Drive is slave when another drive is master Master/slave timing protocol. Drive waits up to 30 seconds for slave to respond. Cable select Remote LED connection pin 11 (–), pin 12 (+) Figure 2.
8 Medalist SL Family Installation Guide, November 1995 Master/slave timing protocol. This protocol involves the communication between the computer and the disc drives during the boot cycle only. The computer queries the master drive for the status of both drives. The slave must report its status to the master within a certain time period. If it does not respond, a timeout error is issued and the computer does not identify the slave.
Medalist SL Family Installation Guide, November 1995 9 Caution. The cable and connector bond is delicate. Pulling the cable to remove the connector may damage the cable. Attach an interface connector to the drive. If your interface connector has a key, it will plug into the drive only one way. Make sure that you do not bend the pins when you attach the cable.
10 Medalist SL Family Installation Guide, November 1995 Mounting the drive Required materials: • Four 6-32 UNC-2A screws (not included) The drive fits in a standard 3.5-inch bay and can be mounted in any orientation. Position the drive so that the cables are not strained or crimped. Secure it with four mounting screws not more than 6 full turns (0.20 inches) into the drive frame (see Figure 4). Caution. To prevent drive mounting-hole damage, use only the type of screws specified.
Medalist SL Family Installation Guide, November 1995 11 Transferring the software from the drive Required materials: • Diskette Drive A • A bootable, blank, 1.2-Mbyte or larger diskette for Drive A • A bootable diskette with the Format command Recent developments in drive technology have pushed drive capacities beyond the limits that many older computers using DOS can address. Seagate provides software that allows these computers to surpass the address limit and access your new drive’s full capacity.
12 Medalist SL Family Installation Guide, November 1995 To transfer the software, you must put a blank, bootable diskette into Drive A. To create a bootable diskette: 1. Insert your DOS diskette into Drive A. 2. Type format a: /s. The drive reads the DOS diskette and prompts you to insert the diskette you want to format into Drive A. 3. Insert the blank diskette. Press ENTER. When the format is complete, you can transfer the installation software files to the diskette. To transfer the software files: 1.
Medalist SL Family Installation Guide, November 1995 13 the computer. The computer returns an invalid drive specification error if you try to access the drive. Caution. Do not write-protect the Seagate software diskette with EZ-Drive. The EZ-Drive program writes important information back to the diskette during the installation.
14 Medalist SL Family Installation Guide, November 1995 Determining whether your BIOS accepts more than 528 Mbytes The following suggestions can help you to determine whether your BIOS limits the drive capacity to 528 Mbytes. • If you are using a 286 or 386 computer, the native BIOS cannot recognize more than 528 Mbytes. • If the copyright date of the BIOS is earlier than 1994, the BIOS probably will not recognize more than 528 Mbytes.
Medalist SL Family Installation Guide, November 1995 15 Using the EZ-Drive installation software Note. The EZ-Drive software is authorized for installation only with the drive on which it is shipped. EZ-Drive allows your computer to access your Seagate drive’s full formatted capacity. It bypasses the BIOS during the boot sequence and uses information it creates on Drive C to identify the drive before DOS is loaded.
16 Medalist SL Family Installation Guide, November 1995 Note. EZ-Drive is designed for DOS installations. It supports Microsoft MS-DOS Version 5.0 or later. EZ-Drive does not support: • Toshiba laptops, XT or Micro Channel computers • Non-ATA hard drives (SCSI, ESDI, MFM and RLL) • Some Local Bus adapters that use 32-bit mode • Some systems that have PIO mode 3 or 4 active • OS/2 and NT Caution.
Medalist SL Family Installation Guide, November 1995 17 4. Locate the bottom box on the screen. The model number of each drive EZ-Drive identifies is listed in this box. If a drive you have installed is not listed or the drive order (Drive 0 is the master, Drive 1 is the slave) is incorrect or there is a drive not identified message, make sure the master and slave jumpers are set correctly on the drives and the I/O and power cables are properly connected. Note.
18 Medalist SL Family Installation Guide, November 1995 Booting with a diskette after EZ-Drive is installed When you boot with a diskette, you must allow the EZ-Drive information about the drive to load into memory before the system information on the diskette loads. The diskette accesses the BIOS directly, which does not recognize the EZ-Drive-installed drive. To boot your computer with a diskette: 1. Boot the computer with the diskette-drive door open. 2.
Medalist SL Family Installation Guide, November 1995 19 4. Select option 3 to delete the primary partition from the EZDrive installed drive. Note. EZ-Drive puts a volume label on the partition it creates. You must enter the label name to delete the partition. 5. Repartition the drive in the partition sizes you want. Refer to your DOS manual if you need assistance creating partitions. Remember to make the Drive C primary partition active. The computer will reboot when the partition process is complete.
20 Medalist SL Family Installation Guide, November 1995 Standard setup If your computer accepts the full capacity of the new drive, System Setup must be configured to recognize the drive. Some computers automatically detect the new drive and configure System Setup. This section tells you how to manually configure System Setup. When the setup is complete, partition and format the drive. 1. Turn the computer on. 2. Enter System Setup. (Refer to your computer user’s guide.
Medalist SL Family Installation Guide, November 1995 21 Select the user-defined or custom drive-type option, if available, and enter your drive’s translation geometry. If a user-defined drive type is not offered, select the drive type with the largest translation geometry. This is the maximum drive capacity your computer can recognize in its current configuration.
22 Medalist SL Family Installation Guide, November 1995 Low-level formatting The drive is low-level formatted at the factory using 512 bytes per sector. Low-level formatting is not required. Partitioning You must partition the drive into one or more logical drives before you can use it. Caution. Partitioning or formatting a drive at any level erases all data on it. Make a backup copy of your existing files on another drive before you repartition or reformat.
Medalist SL Family Installation Guide, November 1995 23 High-level formatting High-level formatting (henceforth referred to as formatting) builds the file allocation table (FAT) DOS uses to access files on the drive. If you put more than one partition on the drive, you must format each partition. Use the DOS FORMAT utility to format the drive as follows: 1. Type the following command at the DOS prompt: format drive: /v /s drive: designates the drive you are formatting.
24 2. 3. 4. 5. 6. 7. Medalist SL Family Installation Guide, November 1995 Open the Main menu. Open the Control Panel. Open Enhanced.386. Select Virtual Memory. Select Change. Select 32-Bit Disk Access at the bottom of the screen to change its status. 8. Select OK. Follow the screen instructions to reboot. You can re-establish the 32-bit disk access capability using the SEG32BIT.386 software as follows: 1. Load Windows. 2. Open the Program Manager menu and select File. 3. Select Run. 4.
Medalist SL Family Installation Guide, November 1995 25 Basic troubleshooting Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Caution. Your drive and computer contain static-sensitive devices. Wear a ground strap or use other antistatic precaution while handling your drive. If you have installed your drive and it does not function properly, perform the following basic checks: • Verify compatibility.
26 Medalist SL Family Installation Guide, November 1995 • Check the power-supply specifications. If new devices are installed, your computer’s power supply may not support the new total power requirement. Consult your dealer. • Verify the drive type setting in System Setup. The drivetype values used to configure System Setup must not exceed the physical specifications of your drive (see the translation geometry table on page 20).
Medalist SL Family Installation Guide, November 1995 27 BIOS’ setup test may be completing before the drive is ready. One possible solution is to slow your computer’s processor speed during startup. If your computer has a turbo switch, set it to slow speed before turning the computer on. If there is no turbo switch, you may be able to use keyboard commands to slow the processor speed; see your computer manual for details. After the computer is up and running, return the processor to the fast speed.
28 Medalist SL Family Installation Guide, November 1995 The dealer partitioned and high-level formatted the drive for you in the store. Later, you installed the drive and it does not respond. • Reboot the computer and make sure the drive spins up. • Check all cables. • Make sure the power supply is adequate for system needs. • Use the same version of DOS within all partitions.
Medalist SL Family Installation Guide, November 1995 29 The system hangs in FDISK or fails to create or save the partition record. • Check all cables. • The DOS utilities diskette may be corrupted. Try your backup DOS diskette. • Make the partitions smaller. • Try another drive type or translation geometry. The computer’s BIOS may not accept a particular translation geometry for writing into the CMOS setup memory. • Change the interrupt jumper setting on the host adapter.
30 Medalist SL Family Installation Guide, November 1995 • Reboot the computer and make sure the drive spins up. • Verify the System Setup drive type values. • Check for I/O address conflicts. The drive does not format to full capacity. • Verify your computer’s System Setup drive-type values.
Medalist SL Family Installation Guide, November 1995 31 • Use FDISK to verify that the primary partition is active. • Check for viruses. System error message, “HDD controller failure,” appears. • Confirm the jumper settings on the drive. • Verify the System Setup drive type values. The error message “Microsoft Windows 32-bit disk driver (WDCTRL) phase 03, 3f” appears when you open Windows.
32 Medalist SL Family Installation Guide, November 1995 1. Turn the computer off. 2. Insert a bootable diskette into Drive A and turn the computer on. Your computer must boot to Drive A without loading EZ-Drive into the system memory. 3. When the boot cycle is complete, place a diskette that has the FDISK utility in Drive A. 4. Type fdisk/mbr and press ENTER. This command erases the EZ-Drive-modified master boot record on Drive C and replaces it with the standard DOS master boot record.
Medalist SL Family Installation Guide, November 1995 33 5. Select Disable Maximum Overdrive. 6. Press the ENTER key to change the status. 7. Use the down-arrow key to select Save Changes. Press ENTER to save. Additional EZ-Drive troubleshooting and help information is available when you select Information Help in the main menu. Answers to frequently asked troubleshooting questions are available in the EZ-HELP.EXE file on the diskette.
34 Medalist SL Family Installation Guide, November 1995 Technical support services If you need assistance installing your drive, consult your dealer. Your dealer is familiar with system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or other Seagate products, you can call SeaBOARD® , SeaFAX® , Seagate Technical Support FAX, SeaFONE® or SeaTDD.
Medalist SL Family Installation Guide, November 1995 Location Modem number Thailand 662-531-8111 Australia 61-2-756-2359 Korea 82-2-556-7294 35 SeaFAX You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by return FAX. This service is available 24 hours daily. Location Telephone number United States 408-438-2620 England 44-1-62-847-7080 Seagate Technical Support FAX.
36 Medalist SL Family Installation Guide, November 1995 SeaTDD. 408/438-5382 Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 8:00 A.M. and 5:00 P.M. (Pacific time) Monday through Friday. Seagate CompuServe forum Online technical support for Seagate products is available on CompuServe. To access our technical support forum, type go seagate.
Medalist SL Family Installation Guide, November 1995 37 Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes. The following figure shows how a drive fits in an approved single-pack box, including the packing materials. Foam Antistatic bag Drive Foam Figure 5.
Seagate Technology, Inc.
