TS-409 Turbo NAS User Manual (Version: 2.1.0) ©Copyright 2008. QNAP Systems, Inc. All Rights Reserved.
FOREWORD Thank you for choosing QNAP products! This user manual provides detailed instructions of using TS-409. Please read carefully and start to enjoy the powerful functions of TS409! NOTE • “TS-409” or “TS-409 Pro” is hereafter referred to as “NAS”. • This manual provides the description of all functions of TS-409. The product you purchased may not support certain functions dedicated to specific models.
Table of Contents TABLE OF CONTENTS...................................................................................................................................... 3 SAFETY WARNINGS.......................................................................................................................................... 7 CHAPTER 1. OVERVIEW.......................................................................................................................... 8 1.1 INTRODUCTION ....................
3.4.6 FTP Service .................................................................................................................................. 54 3.4.7 Multimedia Station........................................................................................................................ 56 3.4.8 iTunes Service ............................................................................................................................... 56 3.4.9 Download Station ..............................
3.8.6 System Update ............................................................................................................................ 108 3.8.7 USB One Touch Copy Backup..................................................................................................... 109 3.8.8 Change Logo............................................................................................................................... 110 3.8.9 Back up to an External Storage Device ..........................
13.6 SYSTEM TEMPERATURE PROTECTION .................................................................................................. 184 CHAPTER 14. APPENDIX A RAID ABNORMAL OPERATION TROUBLESHOOTING ..................................... 185 NETWORK CAMERA COMPATIBILITY LIST............................................................ 187 TECHNICAL SUPPORT.................................................................................................................................
Safety Warnings 1. The NAS can operate normally in the temperature of 0ºC-40ºC and relative humidity of 0%-95%. Please make sure the environment is well-ventilated. 2. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90-264V). 3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4. Unplug the power cord and all connected cables before cleaning.
Chapter 1. Overview 1.1 Introduction Thank you for choosing QNAP NAS. This product has the following key features: 9 Powerful All-in-one NAS Server (12-in-1) File Server - Sharing files across Windows, Mac, Linux, and Unix.
- Media streaming to DLNA compliant DMA, PS3 or Xbox 360 game consoles - Photos and videos playing on TV, and music and Internet radio playing on Hi-Fi system iTunes Server - Music streaming from NAS to the iTunes program on Mac or Windows PC - Smart playlist Multimedia Station - Photo sharing via web-based photo album.
1.
1.3 Hardware Illustration One Touch Copy Button Power Button LED Indicators: USB, Status, HDD1, HDD2, HDD3, HDD4, and LAN USB 2.0 Smart Fan Power Connector K-Lock Security Slot Reset Button USB 2.
Chapter 2. Install NAS 2.1 Install Hard Disk 1. Open the front cover. 2. Take out the disk trays.
3. Install a hard disk on each tray. Make sure the disk holes match the holes at the base of the disk tray and lock the disk with four screws. 4. Insert the disk trays to the NAS. Push the disk trays to the end.
2.2 Hard Disk Compatibility List The following HDD models are verified by QNAP that are compatible with the NAS. It is recommended to use the disk models listed here. Other HDD brands that are not tested by QNAP may or may not work properly with the NAS. For more updated compatible hard disk information, please visit QNAP website at http://www.qnap.com.
Seagate Barracuda ES ST3250820NS SATA II 250 7200 8 Seagate Barracuda 7200.11 ST31000340AS SATA II 1000 7200 32 Seagate Barracuda 7200.10 ST3750640AS SATA II 750 7200 16 Seagate Barracuda 7200.10 ST3750840AS SATA II 750 7200 8 Seagate Barracuda 7200.10 ST3500630AS SATA II 500 7200 16 Seagate Barracuda 7200.10 ST3500830AS SATA II 500 7200 8 Seagate Barracuda 7200.10 ST3400620AS SATA II 400 7200 16 Seagate Barracuda 7200.
WD WD Caviar SE16 WD5000KS SATA II 500 7200 16 WD WD Caviar SE16 WD4000KS SATA II 400 7200 16 WD WD Caviar SE16 WD3200KS SATA II 320 7200 16 WD WD Caviar SE16 WD2500KS SATA II 250 7200 16 WD WD Caviar SE WD5000AAJS SATA II 500 7200 8 WD WD Caviar SE WD4000AAJS SATA II 400 7200 8 WD WD Caviar SE WD3200AAJS SATA II 320 7200 8 WD WD Caviar SE WD3200JS SATA II 320 7200 8 WD WD Caviar SE WD3000JS SATA II 300 7200 8 WD WD Caviar SE WD2500AAJS SATA
2.3 Set up the NAS Please check your network environment and select the appropriate installation method before installing the NAS. 1. Office/ Home Connect the NAS and PC to the same hub/ switch/ router. 2. Individual Connect the NAS directly to your PC by a network cable.
When you have verified your network environment, please follow the steps below to install the NAS. 1 Network cable USB cable 2 3 1. Connect the NAS to the hub/ switch/ router or PC according your network environment. 2. Connect USB printer to the NAS and enable USB printer service*. 3. Connect the power. 4. Turn on the NAS. * Note: Please connect a USB printer to the server after the software configuration is completed.
2.4 Check System Status The NAS provides LED indicators for you to indicate the system status and information easily. When the NAS is turned on, please check the following items to make sure the system status is normal. Note that the following LED information is applicable only when you have properly installed HDD1 and/or HDD2, and connected the NAS to the network and power.
LED Display & System Status Overview LED LED Display & System Status n Front USB Blue: You can press the copy button to copy data Status Flashes blue: Accessing data Green: System is normal o Status Flashes green: Hard disk not detected; Hard disk not initialized Red: Warning on disk full status; Disk capacity is almost full; RAID degraded mode (read-only), abnormal disk writing Flashes red: RAID degraded mode Flashes green and red alternatively: Update firmware; RAID rebuilding/ expanding/ migrating
2.5 Configure Software Settings After checking the system status, please follow the steps below to configure the software settings of the NAS. The configuration procedure of Windows and Mac users are different. Please select the appropriate procedure according to your OS. 2.5.1 Windows® Users 1. Execute the product CD, a model selection menu will be shown. Select your NAS model to continue.
2. The following menu will be shown. Select “Install QNAP Finder” to continue.
3. Follow screen instructions to install QNAP Finder. QNAP Finder will run automatically. If you are using Windows XP SP2, the following screen will be shown. Please select “Unblock”.
4. QNAP Finder will detect the NAS in the network and ask if you want to perform quick setup. Click Yes to continue. Note: If the server is not found, click Refresh to try again. 5. Enter the default user name and password.
6. The first page of the Quick Setup Wizard will be shown. Click Next to continue and complete the configuration.
7. Follow the on-screen instructions to complete the configuration. Please wait patiently while changing the system settings. NAS will restart after changing the settings. Note: The configuration process may take up to twenty minutes if you are using a hard disk drive with capacity larger than 500GB.
8. After quick setup is completed, click Finish to continue. The NAS provides several default share folders for data sharing and access. To map the share folders on the NAS as your drive, check the option “Continue to map network drive for me” and follow the steps below to proceed.
Map Network Drive NAS provides several default share folders for sharing and access. Select the share folder to be mapped as the local drive and click Map Network Drive. The share folders Qdownload, Qmultimedia, Qusb, and Qweb are system default network share of the NAS for the use of Download Station, Multimedia Station, USB auto-copy, and Web Server. Qrecordings is the default network share of Surveillance Station. Enter the default user name and password.
Select the drive letter for the connection and click Finish. Upon successful connection, you can start to use the share folder on the NAS. You can access these folders by opening My Computer.
9. QNAP Finder will appear when all configurations are completed. Choose the name of NAS on the list, and click “Connect”.
10. When the administration page of the NAS is shown, you can start to use the services. If you have any questions during web administration, please click the help button on the top right hand corner of the page. To modify system settings, click “Administration”. Enter the user name and password to login. Default user name: admin Password: admin Note: 1. It is recommended to use Internet Explorer 6.0 or above to access the NAS. If the OS of your PC is Windows® 98, the NAS supports Internet Explorer 6.
2.5.2 Mac Users Insert the NAS CD-ROM in your Mac and find the directory MacWizard. Then run MacWizard.dmg. You can find and run the QIW image file on desktop after MacWizard.dmg is opened. Run Quick Install Wizard.
Follow the on-screen instructions to complete the configuration. Please wait patiently while changing the system settings. NAS will restart after changing the settings. Note: 1. Mac Quick Install Wizard does not support mapping network drive. 2. The Map Drive function of Windows Quick Install Wizard is replaced as “Quick Setup” in Mac Quick Install Wizard. 3. It is recommended to access the NAS by Mozilla Firefox in Mac. Safari does not support Download Station of the NAS.
Chapter 3. Enjoy the Powerful Services of the NAS The NAS provides the following powerful functions and applications. A. Use network share-Public folder 1. You can access the public folder of the NAS by the following means: a. Open My Network Places and find the workgroup of the NAS. If you cannot find the server, please browse the whole network to search for the NAS. Double click the name of the NAS for connection. b. Use Run function in Windows®.
B. Manage the NAS Manage the NAS using web browser by Windows® or Mac 1. You can access the NAS web administration page by the following methods: a. Use Quick Install Wizard to find the NAS. b. Open a web browser and enter http://[NAS IP]:8080# Note: 1. It is recommended to use Microsoft® Internet Explorer 6.0 or above to access the NAS. If the OS of your PC is Windows® 98, the NAS supports Internet Explorer 6.0 only. 2. Please use Mozilla Firefox to access the NAS on Mac.
3. The NAS supports SSL secure login which enables you to configure and manage the server by encrypted transfer. To use this function, check the box SSL login on the administration page and login the server. Note: If your NAS is placed behind an NAT gateway and you want to access the NAS by secure login from the Internet, you must open the port 443 on your NAT and forward this port to the NAS LAN IP.
C. Use the NAS’s Services Multimedia Station The NAS provides a user-friendly web management interface for you to manage and share personal albums and multimedia files via network easily. Supports embedded iTunes Server music sharing, UPnP and DLNA standard multimedia technology to establish home multimedia sharing center. Please refer to Chapter 5. Download Station The NAS supports BT, FTP, and HTTP download.
data management. Users can be granted with the right to access network share and share important files. Please refer to Chapter 3.7 and Chapter 9. Surveillance Station The Surveillance Station enables you to watch and record live video from your network cameras quickly and easily. Please refer to Chapter 3.4.13.
3.
3.2 Quick Configuration Please follow the step-by-step guide in Quick Configuration to complete the settings of the NAS. If you have any questions during web administration, please click the help button on the top right hand corner of the page. Other buttons are described as below: : Return to previous page : Return to home page : Logout system Step 1. Enter the server name. Step 2. Change the administrator password or select to use the original password.
Step 3. Enter the date, time and select the time zone for the server. Step 4. Select the language the server uses to display files and directories. The default setting is English. Step 5. Enter the IP address, subnet mask and default gateway for the server. Note: 1. Please contact your ISP or network administrator for the IP address of primary and secondary DNS servers. When the NAS plays the role as a terminal and needs to perform independent connection, e.g.
Finished. The basic system settings are shown.
3.3 System Settings Basic system settings include the server name, date, time, and view system settings. 3.3.1 Server Name Enter the name of the NAS. The server name can be 14 characters long at maximum, which supports alphabets, numbers, and hyphen (-). The server does not accept names with space, period (.), or names in pure number.
3.3.2 Date & Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: 9 When using a web browser to access or save a file, the display time of the action will be incorrect. 9 The time of event log displayed will be inconsistent with the actual time when an action occurs.
3.3.3 Encoding Setting Select the language the NAS uses to display files and directories. Note: All files and directories on the NAS will be created using Unicode encoding. If your FTP clients or the OS of your PC does not support Unicode, e.g. Windows® 95/98/ME, select the language the same as your OS here in order to view the files and directories on the server properly. 3.3.4 Configure SMTP Server Configure the SMTP server for outgoing mails of this server.
3.3.5 View System Settings You can view all current system settings, e.g. server name, on this page.
3.4 Network Settings You can configure network settings in this section and enable several powerful applications of the NAS, e.g. Multimedia Station, Download Station, and Web Server. 3.4.1 TCP/ IP Configuration You can select one of the following two methods to configure the TCP/IP settings of the NAS. 1. Obtain IP address settings automatically via DHCP If your network supports DHCP, the NAS will use DHCP protocol to retrieve the IP address and related information automatically. 2.
Primary DNS Server: Enter the IP address of primary DNS server that provides DNS service for the NAS in external network. Secondary DNS Server: Enter the IP address of secondary DNS server that provides DNS service for the NAS in external network. Note: 1. Please contact your ISP or network administrator for the IP address of primary and secondary DNS servers. When the NAS plays the role as a terminal and needs to perform independent connection, e.g.
Jumbo Frame Settings (MTU) "Jumbo Frames" refer to Ethernet frames that are larger than 1500 bytes. It is designed to enhance Ethernet networking throughput and reduce the CPU utilization of large file transfers by enabling more efficient larger payloads per packet. Maximum Transmission Unit (MTU) refers to the size (in bytes) of the largest packet that a given layer of a communications protocol can transmit. The NAS uses standard Ethernet frames: 1500 bytes by default.
3.4.2 Microsoft Networking Enable file service for Microsoft networking: If you are using Microsoft® Windows® OS, enable this service to access the files on network share folders. Assign a workgroup name. 9 Standalone Server Use local users for user authentication. 9 AD Domain Member *This option is supported by “TS-409 Pro” only. The NAS supports Windows 2003 AD (Active Directory) to provide quick and direct import of user accounts to the existing AD server available in your network.
The name of Microsoft domain. When you select AD domain, you must enter the domain name, the login user name, and the password. Please refer to Chapter 11 for the information of AD authentication. 9 WINS server If the local network has a WINS server installed, specify the IP address. The NAS will automatically register its name and IP address with WINS service. If you have a WINS server in your network and want to use this server, enter the WINS server IP.
3.4.3 Apple Network To use the NAS on Apple Mac operating system, enable AppleTalk network support. If your AppleTalk network uses extended networks, and is assigned with multiple zones, assign a zone name to the NAS. If you do not want to assign a network zone, enter an asterisk (*) to use the default setting. This setting is disabled by default. 3.4.4 NFS Service *This option is supported by “TS-409 Pro” only.
3.4.5 Web File Manager To access files on the NAS via web browser, enable Web File Manager. If the NAS is connected to the Internet and uses a valid IP address, you can access files on the server by web browser from anywhere. For more information, please refer to Chapter 9. The NAS supports SSL secure login. You can select SSL login on the NAS administration page and login Web File Manager via https; or enter https://NAS IP:8080/Qfilemanager/ in the browser.
3.4.6 FTP Service When you enable FTP service, you can define the port number for the service and maximum number of users connected to the FTP at the same time. 9 Select Protocol Type Select to use standard FTP connection or SSL/TLS encrypted FTP. Select the corresponding protocol type in your client FTP software to ensure successful connection. 9 Unicode Support Select to enable or disable Unicode Support. The default setting is No.
9 Log on anonymously You can enable anonymous login to allow users to access the FTP server of the NAS anonymously. The users can access the folders and files which are opened for public access. If this option is disabled, users must enter an authorized user name and password to access the server. 9 Passive FTP Port Range You can use the default port range (55536-56559) or define a port range larger than 1024.
3.4.7 Multimedia Station To share multimedia files like photos, music or video files on the network, please enable Multimedia Station. For further information of Multimedia Station, iTunes service and UPnP Media Server, please refer to Chapter 5. 3.4.8 iTunes Service By enabling the iTunes service, the NAS shares the mp3 files in the Qmultimedia folder to all the iTunes clients available in the same subnet. The clients can automatically detect, browse, and play the music files in the NAS.
3.4.9 Download Station The NAS supports BT, HTTP and FTP download independent of PC/notebook. To use download function of the NAS, please enable Download Station. For further information, please refer to Chapter 6. Warning: Please be warned against illegal downloading of copyrighted materials. The Download Station functionality is provided for downloading authorized files only. Downloading or distribution of unauthorized materials may result in severe civil and criminal penalty.
3.4.10 Web Server You can publish your own server by enabling Web Server function of the NAS. Enter the port number for web server service, the default number is 80. For further information, please refer to Chapter 7. Configure register_globals Select to enable or disable register_globals. The setting is disabled by default. When the web program asks to enable php register_globals, please enable this option. However, for system security concerns, it is recommended to disable this option. php.
3.4.11 DDNS Service To set up a server on the Internet and enable users to access it easily, a fixed and easyto-remember host name is often required. However, if ISP provides only dynamic IP address, the IP address of the server will change from time to time and is difficult to recall. You can enable DDNS service to solve the problem. After enabling DDNS service of the NAS, whenever the NAS restarts or the IP address is changed, the NAS will notify DDNS provider immediately to record the new IP address.
3.4.12 MySQL Server You can enable MySQL Server as the website database. Enable TCP/IP Networking You can enable this option to configure your NAS’s MySQL Server as a database server of another web server in remote site through Internet connection. When you disable this option, your MySQL Server will only be configured as local database server for NAS’s web server. After enabling remote connection, please assign a port for the remote connection service of MySQL server. The default port is 3306.
Database Maintenance Check the box Database Maintenance to reset the database password or initialize the database. Reset root password: Execute this function to reset the password of MySQL root as “admin”. Re-initialize database: Execute this function to delete all the data on MySQL database. Description: File location of MySQL database 1. Create a network share in Network Share Management. 2. Enter the network share name and select “Enter path manually”.
3. Select .@mysql and click “OK”. After the network share has been created, configure the access right. The network share name configured in the above step is the file location of MySQL database.
3.4.13 Surveillance Station The Surveillance Station enables you to monitor and record the live video of the network cameras available on the network (LAN or WAN). To use this function, enable “Surveillance Station” in the “Network Settings” page. Click on the link or enter the URL “http://NAS IP:8080/Qrecordings” in the web browser or click “Surveillance Station” on the login page to enter the Surveillance Station. Note: Surveillance Station is only supported on IE browser 6.0 or later.
1. Plan your home network topology Write down your plan of the home network before starting to set up the surveillance system. Consider the following when doing so: i. The IP address of NAS ii. The IP address of the cameras Your computer, the NAS, and the IP cameras should be installed to the same router in LAN. Assign fixed IP addresses to the NAS and the IP cameras. For example, y The LAN IP of the home router: 192.168.1.100 y Camera 1 IP: 192.168.1.10 (fixed IP) y Camera 2 IP: 192.168.1.
3. Configure the camera settings on NAS Login the Surveillance Station by IE browser to configure the IP cameras. Go to “Settings>Camera Settings” page. Enter the camera information, e.g. name, model, and IP address. Click “Test” on the right to ensure the connection to the IP camera is successful. You may enable continuous recording by checking the option “Enable recording on this camera”.
If your camera supports audio recording, you may enable the option in “Recording Settings” page. Click “Apply” to save the changes. Configure the settings of Camera 2 following the above steps. After you have added the network cameras to NAS, go to the “Live View” page. The first time you access this page by IE browser, you have to install the ActiveX control in order to view the images of Camera 1 and Camera 2. You can start to use the monitoring and recording functions of the Surveillance Station.
4. Configure your NAT router (for remote monitoring over the Internet) To view the monitoring video and access the NAS remotely, you need to change the network settings by forwarding different ports to the corresponding LAN IP on your NAT router. Change the port settings of NAS and IP cameras The default HTTP port of NAS is 8080. In this example, the port is changed to 8000. Therefore, you have to access the NAS via http://NAS IP:8000 after applying the settings.
Next, login Surveillance Station. Go to “Settings>Camera Settings”. Enter the port numbers of Camera 1 and Camera 2 as 192.168.1.10 port 81 and 192.168.1.20 port 82 respectively. Enter the login name and password for both cameras. Besides, enter the WAN IP address (or your domain address in public network, e.g. MyNAS.dyndns.org) and the port on the WAN side for the connection from Internet. After finishing the settings, click "Test" to ensure successful connection to the cameras.
Access the snapshots and video recordings of Surveillance Station All snapshots taken are saved in the "Snapshot" folder under My Documents in your computer. The video recordings will be saved in \\NASIP\Qrecordings. Normal recordings are saved in the folder “record_nvr” and alarm recordings are saved in the folder “record_nvr_alarm” in the network share.
3.4.14 System Port Management Assign a protocol for the system management. The default port is 8080. The services of this port include: System Management, Web File Manager, Multimedia Station, and Download Station. The system will restart after clicking “Apply”. Please wait. The website will automatically change to the homepage of the new protocol system.
3.4.15 View Network Settings You can view current network settings and status of the NAS in this section.
3.5 Device Configuration You can configure SATA disk, USB disk, and USB printer settings in this section.
3.5.1 SATA Disk This page shows the model, size and current status of the disk(s) installed on the NAS. You can format and check disks, and scan bad blocks on the disks.
You can create the following disk volumes: • Single Disk Volume Each disk will be used as a standalone disk. However, if a disk is damaged, all data will be lost. • RAID 1 Mirroring Disk Volume RAID 1 (mirroring disk) protects your data by automatically backing up the contents of one drive onto the second drive of a mirrored pair. This protects your data if one of the drives fails.
spare disk to rebuild your data. RAID 5 can survive 1 disk failure and system can still operate properly. When a disk fails in RAID 5, the disk volume will be in “degraded mode”. There is no more data protection at this stage. If one more disk fails, all the data will be crashed. Therefore, you must replace a new disk immediately. You can select the install a new disk after turning off the server or hot swap the new disk when the server is on.
3.5.2 RAID Management This function enables capacity expansion, RAID migration, or spare drive configuration with the original drive data reserved. • Expand capacity This function enables drive capacity expansion by replacing the drives in a configuration one by one. This option is supported for the following drive configurations: • - RAID 1 expansion - RAID 5 expansion - RAID 6 expansion Add hard drive This function enables adding new drive member to a drive configuration.
3.5.3 USB Disk The NAS supports USB disks and thumb drives for extended storage. Connect the USB device to the USB port of the NAS, when the device is successfully detected, the details will be shown on this page. It may take tens of seconds for the NAS to detect the external USB device successfully. Please wait patiently.
3.5.4 USB Printer To provide printer sharing function for network users, you can simply connect a USB printer to the USB port of the NAS. The NAS will detect the printer automatically. This function supports up to 3 printers. 3.5.4.1 Windows Users Method 1 1. A printer icon should be shown in the share folder of the server. Double click the icon.
2. Install the printer driver. 3. When finished, you can start to use network printer service of the NAS.
Method 2 The following configuration method has been verified on Windows XP only: 1. Open Printers and Faxes. 2. Delete the existing network printer (if any). 3. Right click the blank area in the Printers and Faxes window. Select Server Properties. 4. Click the Ports tab and delete the ports configured for the previous network printer (if any). 5. Restart your PC. 6. Open Printers and Faxes. 7. Click Add a printer and click Next. 8. Select Local printer attached to this computer. Click Next. 9.
3.5.4.2 Mac Users 1. On the toolbar, click Go/ Utilities. 2. Click Printer Setup Utility.
3. Click Add. 4. Press and hold the alt key on the keyboard and click More Printers concurrently.
5. In the pop up window: a. Select Advanced*. b. Select Windows Printer with SAMBA. c. Enter the printer name. d. Enter the printer URI, the format is smb://NAS IP/printer name. The printer name is found on the Device Configuration/ USB Printer page. e. Select Generic for Printer Model. f. Click Add. *Note that you must hold and press the alt key and click More Printers at the same time to view the Advanced printer settings. Otherwise, this option does not appear.
6. The printer appears on the printer list. It is ready to use. Note: 1. The NAS network printer service supports Postscript printer on Mac OS only. 2. For the latest USB printer compatibility list, please visit http://www.qnap.com.
3.6 User Management The files on the NAS can be shared among multiple users. For easier management and better control of users’ access right, you have to organize users, user groups and their access right control. 3.6.1 Users The system has created the following users by default: n admin By default, administrator has access to system administration and cannot be deleted. o guest This is a built-in user and will not be displayed on User Management page.
512 users can be created at maximum (including system default users). You can create a new user according to your needs. The following information is required to create a new user: 9 User name The user name must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean except: " / \ [ ] : ; | = , + * ? < >` ' 9 Password The password is case-sensitive and can be 16 characters long at maximum.
3.6.2 User Groups User group is a collection of users with the same access right to files or folders. The NAS has created the following user groups by default: n Administrators All members in this group have administration right. You cannot delete this group. o Everyone All registered users belong to everyone group. You cannot delete this group. You can manage user groups with the following options: 1024 groups can be created at maximum. A group name must not exceed 256 characters.
Create Users and Assign Users to User Group The following example demonstrates how to create new users and assign users to a user group. ABC Co. has recently recruited two employees Mr. Jones Lee for Administration Department and Ms. Jane Wu for Sales Department. The IT Department therefore needs to create two user accounts for them to access company data on the NAS. i. To create a user account, go to User Management-Users. Click Create.
ii. Enter the user name (Jones Lee/ Jane Wu) and password. Check the box “Continue to set the user groups to which this user belongs” and click OK.
iii. Select the user groups the users belong to on the right list, i.e. Mr. Jones Lee for Administration Dept and Ms. Jane Wu for Sales Dept, and click Add. Then click Close.
iv. The user names will appear on the list on Create User Page.
Create Private Network Share for User Groups You can create particular network share for each user group. The procedure is described as below: 1. To create a network share called media accessible by Administration Department only, please go to “User Management—User Groups” page. Select the user group Administration Dept and click Create Private Network Share on the right. 2. Enter the network share name media.
3. You can see the folder media in Network Share Management page. 4. Enter Access Control. You can see that only Administration Dept has full access right to the folder.
3.6.3 Quota To allocate disk volume efficiently, you can specify the quota that can be used by each user. When this function is enabled and a user has reached his/her disk quota, he/she cannot upload data to the server anymore. By default, no limitations are set for users. You can modify the following two options: i. Enable quota for all users ii.
2. Select Jones Lee on User page and click Quota Settings on the right. 3. Enter the quota size 2000MB and click OK. 4. Follow the same steps and enter the quota size 4000MB for Jane Wu and click OK. The quota setting is successfully applied.
3.7 Network Share Management The primary purpose of network storage is file sharing. You can create different network share folders for various types of files, and provide different file access rights to users or user groups. 3.7.1 Create To create a network share, enter the following information: 9 Network share name The length of the network share name cannot exceed 32 single-byte characters or 10 double-byte characters, and cannot contain the following characters: ".
9 Comment Enter a brief description for the share folder. The comment cannot exceed 128 characters. Note: When you select to enter the path manually, click “Browse…” and the .@mysql directory will be shown. This is the file location of MySQL database.
3.7.2 Property To edit the property of an existing network share, select a share and click Property. You can then edit the content of that share.
3.7.3 Access Control When a network share is created, you can assign access rights to users or user groups: 9 Deny access Access to the network share will be denied. 9 Read only Users can read the files only on the network share. 9 Full access Users can read, write, create, or delete files and folders on the network share. 3.7.4 Delete Select a share and click Delete. Click OK to confirm.
3.7.5 Restore If the default network shares of the NAS are not created successfully, you can use the Restore function to restore the network shares. To do so, click Restore and the shares will be created.
3.7.6 NFS Access Control *This option is supported by “TS-409 Pro” only. You can set the NFS access right of the network share. The Public folder is for open access while access is denied for other default network shares. For detailed configuration, please click on the link “Click here for more detailed description”.
3.8 System Tools The System Tools enable you to optimize the maintenance and management of the NAS. 3.8.1 Alert Notification In case of warning or malfunction, e.g. CPU fan fails, a drive fails or is unplugged, an email will be sent to the administrator automatically. You can go to Event Logs (refer to Chapter 3.9) to check the details of all errors and warnings. To be able to send notification e-mails, you must configure the SMTP server.
3.8.2 Restart/ Shutdown Select to restart or shut down the NAS. 3.8.3 Hardware Settings You can enable or disable the hardware functions of the NAS. i. Enable configuration reset switch By enabling this option, you can press the reset button for 3 seconds to reset the administrator password and system settings to default. ii. Enable hard disk standby mode When this function is enabled, hard disk will go to standby mode if there is no access within the specified period.
Enable this option. The system will sound when an error occurs. vi. Smart Fan configuration After enabling Smart Fan, the fan rotation speed is automatically adjusted according to the server temperature. It is recommended to enable this option. By manually setting the fan rotation speed, the fan rotates at the defined speed continuously. Note: When Smart Fan is enabled, the fan rotates at high speed when the system temperature reaches 48°C or above.
3.8.4 UPS If your UPS device provides USB interface, you can enable UPS (uninterruptible power supply) support to protect your system from abnormal system shutdown caused by power outage. In case of utility power failure, the system shuts down automatically by probing the power status of the connected UPS unit. 9 Enable UPS support To activate the UPS support, you can select this option.
3.8.5 Hard Disk S.M.A.R.T. This page enables users to monitor hard drive health, temperature, and usage status by the hard disk S.M.A.R.T. mechanism. Select the hard drive and you can view the following information by clicking the corresponding buttons. Field Summary Hard disk information SMART information Test Settings Description Displays the hard drive smart summary and the latest test result. Displays the hard drive details, e.g., model, serial number, drive capacity, etc.
3.8.6 System Update Note: If the system is running properly, you do not need to update the firmware. Before updating system firmware, please make sure the product model and firmware version are correct. Follow the steps below to update firmware: Step 1: Download the release notes of the same version as the firmware from QNAP website http://www.qnap.com. Read the release notes carefully to make sure you need to upgrade the firmware.
3.8.7 USB One Touch Copy Backup You can configure the function of the USB one touch copy button in this page. The following three functions are available: • Copy from the front USB storage to a directory of the internal drive of the NAS. • Copy to the front USB storage from a directory of the internal drive of the NAS.
3.8.8 Change Logo You can choose your own picture to display on the login page of the NAS. The size of the picture cannot exceed 20K bytes.
3.8.9 Back up to an External Storage Device You can back up the local drive data to an external storage device. In this page, you can select to execute instant, automatic, or schedule backup methods, and configure the relevant settings. • Backup Now: To back up data to the external storage device immediately. • Schedule Backup: To back up data by schedule. You can select the week day and time to execute the backup.
3.8.10 Remote Replication (Disaster Recovery) Remote Replication enables you to replicate files on the NAS to another QNAP NAS. The files are compressed before the replication process in order to save time for data transfer. Make sure a network share is created before creating a remote replication task. Using Remote Replication Login the NAS and go to Remote Replication in System Tools. 9 Port Number: Specify a port number for remote replication. The default port number is 873.
b. Complete all settings and click OK to save or Cancel to quit. c. The port for remote replication is 873, 445, 137-139. If you are using two NAS servers behind an NAT router, please open the port 873, 445, 137-139 on NAT router and forward the port to the corresponding LAN IP of the NAS. Otherwise, the remote replication service will be blocked by NAT.
ii. Edit a. Select the task to be edited. b. Click Edit. c. Modify the settings. d. Click OK to save or Cancel to quit. iii. Delete a. Select the task to be deleted. b. Click Delete.
3.8.11 Backup/ Restore/ Reset Settings • To backup all settings, including user accounts, server name and network configuration etc., click Backup and select to open or save the setting file. • To restore all settings, click Browse to select a previously saved setting file and click Restore to confirm. • To reset all settings to default, click Reset. Caution: When you press Reset on this page, all drive data, user accounts, network shares and system settings are cleared and restored to default.
3.8.13 Network Recycle Bin This function enables files deleted on the shares of the NAS to be removed to Network Recycle Bin to reserve the files temporarily. To enable this function, check the box “Enable Network Recycle Bin” and click Apply. The system creates a network share "Network Recycle Bin" automatically. To delete all the files in network recycle bin, click “Clean Network Recycle Bin”.
3.8.14 Remote Login After enabling this option, you can access this server via Telnet or SSH encrypted connection (only the account “admin” can login remotely). You can use certain Telnet or SSH connection clients for connection, e.g., putty. Please make sure you have opened the configured ports on your router or firewall when using this function.
3.9 Event Logs 3.9.1 System Event Logs The NAS can store 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, event logs can be retrieved to analyze system problems.
3.9.2 System Connection Logs The logs of connections to the server via samba, FTP, AFP, HTTP, HTTPS, Telnet, and SSH are recorded in this page. You can select to start or stop logging. The file transfer performance can be slightly affected by enabling the event logging. Click “Save” to save the logs as csv file. Click “Delete” to clear all logs.
3.9.3 On-line Users The information of the on-line users accessing the system via networking services is shown in this page. 3.9.4 System Information You can view the system information, e.g., CPU usage and memory in this page.
Chapter 4. Use Front USB Backup Button By connecting an external storage device to the NAS, you can use the front USB backup button to copy data from the external device to NAS or from the NAS to the external device. To use this function, please follow the steps below: 1. Make sure a SATA disk is installed correctly in the NAS according to the instructions in Chapter 2.1. 2. Turn on the NAS. 3. Go to System Tools/ USB one touch copy backup to configure the settings. 4. Connect USB devices, e.g.
Chapter 5. Multimedia Station 5.1 Share Photos and Multimedia Files via Web Interface The NAS provides a user-friendly web management interface for you to manage personal albums easily. You can view images and multimedia files, or browse photos by thumbnails preview. A. Upload photos by web administration 1. To use Multimedia Station of the NAS, make sure a SATA disk is installed correctly in the NAS according to the instructions in Chapter 2.1. A share folder Qmultimedia is be created.
2. Click on the link http://NAS IP/Qmultimedia on Multimedia Station page or click Multimedia Station on the login page of the NAS to access Multimedia Station. Note: To display the Multimedia Station link on the login page, please enable the option “Display service link on the login page”. 3. Click on the top right hand corner. Login with administrator name and password to manage Multimedia Station.
4. Click Browse to select the multimedia file and then click Upload to upload the file to the folder. 5. You can also create folders by clicking 124 and upload files to the folders.
B. Upload photos to Qmultimedia folder directly You can upload multimedia files to the NAS directly by the following steps. 1. Use Run function in Windows. Enter \\[server name] or \\[server IP] to access share folder on the NAS. 2. Open the folder Qmultimedia. Enter the user name and password to login. 3. Drag the files and folders to the folder directly. Please wait patiently when the NAS is generating thumbnails for images during uploading.
When you login Multimedia Station by web browser again, all multimedia files are shown.
View Photo Information 1. To view detailed information of a photo, click on the thumbnail of the picture. 2. The information of the photo, e.g. file name, resolution, size, camera producer is shown on the right. You can enter a description for the picture in the box below the photo and click Submit. To reset the description to previously saved version, click Reset.
Buttons Description You can use the buttons on top of the photo to manage the album. Back to previous level Previous image Next image Rotate image anticlockwise Rotate image clockwise Zoom in Zoom out Play slideshow. Select the time interval in seconds. Click play to play slide show. To stop playing, click stop.
Play music or video files To play music or video files on Multimedia Station, you can click on the thumbnail of the file displayed on the page. The file is played by the default music or video playing program of your PC. *It is recommended to use Media Player 10.0 or above as the default playing program.
C. Configure album authority 1. After logging in as administrator (admin), click to enter the configuration page for album authority. 2. You can view, add, delete, and edit users. For any inquiries when using these functions, click on the help button 130 on the top right corner of the page.
3. You can edit user profile and album access authority on this page. For any inquiries when using these functions, click on the help button right corner of the page.
5.2 Enable iTunes Service Enable iTunes service on the NAS. The mp3 files on Qmultimedia folder of the NAS will be shared via iTunes. All the computers with iTunes installed on LAN are able to find, browse, and play the music files on the NAS. Password required: To allow the users to access the data only by entering the correct password, please check this option and enter the password. Click “Edit smart playlist” to enter the smart playlist page. You can define the playlist rules.
Note: You can download the latest iTunes software from official Apple website http://www.apple.com.
5.3 Use UPnP Media Server The NAS is built-in with TwonkyMedia, DLNA compatible UPnP media server. Enable this function and the NAS shares particular music, photos or video files to DLNA network. You can use DLNA compatible digital media player (DMP), to play the multimedia files on the NAS on TV or acoustic sound system. To use UPnP Media Server, please enable this function and click the following link (http://NAS IP:9000/) to enter the configuration page of UPnP Media Server.
Click on the link http://NAS IP:9000/ to enter UPnP Media Server configuration page and configure the following settings. (1) Language: Select the display language. (2) Server Name: Enter the name of the NAS’s UPnP Media Server. This name is shown on DMP operation interface, e.g. NAS. (3) Content Locations: Select the share folder on the NAS to be shared to DMP. The default folder is Qmultimedia. You can add more than one share folder. Click Save Changes to save the settings.
About UPnP and DLNA Universal Plug and Play (UPnP) is a set of computer network protocols promulgated by the UPnP Forum. The purpose of UPnP is to allow devices to connect seamlessly and to simplify the implementation of networks at home and in corporate environment. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards.
Chapter 6. Download Station The NAS supports BT, HTTP, and FTP download mechanism. You can add download task to the NAS and let the server finish downloading independent of PC. Warning: Please be warned against illegal downloading of copyrighted materials. The Download Station functionality is provided for downloading authorized files only. Downloading or distribution of unauthorized materials may result in severe civil and criminal penalty.
2. Click on the link http://NAS IP/Qdownload on Download Station page or click Download Station on the login page of the NAS to access Download Station. Note: To display the Download Station link on the login page, please enable the option “Display service link on the login page”.
3. Select Add new BT task or Add new FTP/HTTP task. (A) Add new BT task Click Add new BT task on the left and upload a torrent file. You can download legal torrent files by searching on the Internet. There are websites that provide legally sharing torrents e.g. www.legaltorrents.com. Please download the torrent files to your local disk and then upload them to the NAS.
(B) Add new FTP/HTTP task To run an FTP download task, click Add new FTP/HTTP task. Enter the FTP URL of the download task and select the share folder to save the files. Enter the user name and password to login the FTP server (if necessary). Then click OK to start downloading. To run an HTTP download task, click Add new FTP/HTTP task. Enter the HTTP URL of the download task and select the share folder to save the files. Then click OK to start downloading. 4.
5. You can select a download task and click BT download property to enable or disable DHT public network and configure the sharing time after download completes. Note: If the sharing time (larger than 0 hr) is set for a download task, the download task will be moved to Finish List after download completes and the sharing time ends.
6. Click Set Config and enter the number of the maximum tasks you want to download at the same time (Default number: 3). Enter the maximum download rate (default value is 0, which means unlimited). Enter the maximum upload rate (default value is 0, which means unlimited). Enter the port range for Download Station (default range is 6881-6899). Check UPnP NAT port forwarding to enable automatically port forwarding on UPnP supported gateway (default is not checked).
7. To pause a running download task, select the task in View Run list and click Pause/ Restart download task. You can view tasks that are paused or finished in View Pause List and View Finish List respectively. To restart a paused task, select the task in View Pause List and click Pause/ Restart download task. 8. You can also increase or decrease task priority by clicking Increase download priority and Decrease download priority when there are multiple download tasks. 9.
10. To logout Download Station, click on the top right hand corner. 11. To access the folders you have downloaded, please go to the share folder Qdownload of the NAS.
Dump Diagnostic Information To view the diagnostic details of a download task, select a task on the list and click [Dump Diagnostic Information].
The common reasons for slow BT download rate or download error are as follow: 1. The torrent file has expired, the peers have stopped sharing this file, or there is error in the file. 2. The NAS has configured to use fixed IP but DNS server is not configured, or DNS server fails. 3. Set the maximum number of simultaneous downloads as 3-5 for the best download rate. 4. The NAS is located behind NAT router. The port settings have led to slow BT download rate or no response.
6.1 Use Download Software QGet QGet is a powerful management software for maintaining the BT, HTTP and FTP download tasks of multiple TS series NAS servers via LAN or WAN. By using QGet, you no longer need to login the Download Station web interface of multiple servers and manage the settings one by one. Simply install QGet on any computer running Windows 2000/XP, you can manage the download tasks of all your NAS servers. 1. To use QGet, install the software from the product CD-ROM.
2. Follow the instructions to install QGet. 3. Run QGet from the installed location. 4. For the details of using QGet, please refer to the online help of the software.
Chapter 7. Web Server The NAS enables you to upload web pages and manage your own website easily by Web Server function. It also supports Joomla!, PHP and SQLite for you to establish an interactive website. Once you activate Web Server function, you can access your own homepage from anywhere. You can add hyperlinks in your homepage to connect to all the features of the NAS, such as Download Station, Multimedia Station, and Web Server. 1.
2. You can upload your web pages to the folder Qweb by the following methods: a. By using samba: You can open a web browser and type \\[NAS IP]\Qweb or \\[NAS name]\Qweb. Login the folder and upload your web pages. b. By FTP: You can login FTP service and upload your web pages to the folder (please refer to Chapter 8). c. By Web File Manager: You can login Web File Manager and upload your web pages to the folder (please refer to Chapter 9). The file index.html, index.htm, or index.
3. Click on the link http://NAS IP/ on Web Server page or click Web Server on the login page of the NAS to access the web page you upload. Note that when Web Server is enabled, you have to type [http://NAS IP:8080] in your web browser to access the login page of the NAS.
MySQL Management The first time you install the system, the phpMyAdmin software is automatically installed as the MySQL management tool. When you update the firmware in the future, phpMyAdmin will not be re-installed and your data on the database will not be overwritten or changed. The phpMyAdmin program files are created in the Qweb share folders. You can change the folder name and access the database by entering the URL in the browser. However, the link on the web management interface is not changed.
Chapter 8. FTP Server The NAS supports FTP service. To use FTP service, enable this function in Network Settings and follow the steps below: 1. Open an IE browser and enter ftp://[NAS IP] or ftp://[NAS name]. OR 2. By Web File Manager of the NAS. a. Go to the NAS administration page and click Web File Manager. Enter user name and password to login the NAS.
b. Click FTP.
c. Enter the user name and password to login FTP service. d. You can start to use FTP service.
Chapter 9. Web File Manager Using Web File Manager To use Web File Manager, enable web service in Network Settings first. Launch the web browser and go to the NAS administration page. Select Web File Manager and enter the correct login name and password. You can login as “guest” to access the network shares open to guest access on the NAS. The login password of guest is guest. Note: Make sure a network share has been created before using Web File Manager.
Select an existing network share. You can organize share folders of the NAS. With Web File Manager, you can upload, rename, or delete files and folders in the network shares. View files online Click on a file displayed on the web page. The information of the file is shown. If your browser does not support the file format, a download window pops up automatically. Download the file and you can open it on your PC. Create folder i. Select a network share or folder in which you want to create a new folder.
Rename file or folder i. Select a file or folder to rename. ii. Click iii. Enter the new file or folder name and click OK. (Rename) on the toolbar. Delete file or folder i. Select a file or folder to delete. ii. Click iii. Confirm to delete the file or folder. (Delete) on the toolbar. (Select All) and To delete all files and folders, click Upload file i. Open the folder to upload file to. ii. Click Browse to select the file. iii. Click Upload. Download file i.
View Files Named in Local Language To view files named in Chinese, you may have to configure the browser settings. Take Internet Explorer as an example, follow the steps below to configure the settings. 1. Click on Tools in IE browser. 2. Click Internet Options. 3. Cancel this option in Advanced tab. 4. Click OK. 5. Restart the browser.
Web File Manager Icons Icon Description Return to the parent folder Refresh the current page Return to network share list home page Create folder Rename file or folder Delete file or folder Select all Cancel selection Logout Full access network share folder Read-only network share folder Malfunction network share folder 160
Chapter 10. NetBak Replicator NetBak Replicator is a powerful program installed in user’s system (Windows® OS only) for data backup. You can back up any files or folders on local PC to specified share folder on the NAS by LAN or WAN. Main Functions 1. Backup • Instant Backup You can select files and folders on local PC and back up files to specified network share folder on the NAS immediately. • File Filter You can select particular file types to be excluded from backup.
Install NetBak Replicator 1. Select Install NetBak Replicator in the NAS CD-ROM. 2. Follow the steps to install NetBak Replicator. 3. Upon successful installation, a shortcut icon Double click the icon to run NetBak Replicator. 162 is shown on the Desktop.
Use NetBak Replicator 1. Before using NetBak Replicator, please login the NAS administration and go to Network Share Management to create a share folder for backup. Make sure the share folder is open for everyone access or you login the share folder with an authorized account or administrator by NetBak Replicator. 2. Run NetBak Replicator. Click . All the NAS and their share folders within the network is displayed.
3. When the following window appears, all the NAS servers in the LAN appear on the left list. Select a server and a share folder on the right. NetBak Replicator also supports backup via WAN, you can enter the IP address of the NAS for data backup directly and select a share folder. Then click OK. 4. Enter the user name and password to login the server. 5. You can start the backup procedure upon successful connection to the NAS.
Description of Buttons on NetBak Replicator Open Configuration: Open a previously saved NetBak Replicator configuration. Save Configuration: Save the settings on NetBak Replicator. The file is named as *.rpr Select All: Select all items in the window. Clear All: Clear selection. Select My Document: Select all folders in My Document. Open NAS Backup Folder: This button allows users to find out where the files were backed up, and check or manage the archived files manually.
• Backup Select files and folders for backup.
9 Start When you have selected the files for backup to the NAS, click Start on NetBak Replicator. The program starts to copy the selected files to the specified share folder on the NAS.
9 File Filter Click File Filter on NetBak Replicator main page to select file format to be skipped from backup. Then click OK.
9 Schedule Click Schedule on NetBak Replicator main page. Then check the box “Enable Backup Schedule” and select the frequency and time for backup. Click OK to confirm.
9 Monitor Select a folder for monitoring. When this option is enabled, the system uploads all files or folders to the server instantly for backup when the files or folders are modified. Other files are gray and cannot be selected. Click Monitor again to cancel monitoring. An icon appears on task bar of Windows® when monitoring is in process.
9 Initialize Configuration When using this function, NetBak Replicator records all current settings of the user, including whether or not monitor function is enabled. When the user login again, this program loads the previous recorded settings for users to manage data backup.
• Restore Please follow the steps below to restore files from the NAS to your PC. a. Restore to original position: Select the location that the data is restored to. b. Select new restore position: Click to select the directory to restore data to or select a previously chosen location from the drop-down menu. c. Select the folder(s) and sub-folder(s) for restoring data on the right list and click Start.
d. Option: Select recovery option and error option.
• Log a. Save As…: To save all logs on NetBak Replicator, click this button. All logs are saved as text file. b. Clear All: Click this button to clear all logs. c. Option: Select the type of logs to be recorded― “Record all logs” or “Record error logs only”.
Chapter 11. Configuring AD Authentication *This option is supported by “TS-409 Pro” only. AD environment mixed mode can be supported by the NAS. For example, qatest.com.tw and sub2.qatest.com.tw are domains controlled by Windows 2003 server, and sub1.qatest.com.tw domain is controlled by Windows 2000 server.
Please make sure you have enabled the Active Directory Service on the Windows Server and check the following items: z The NAS’s DNS server setting must be assigned to AD server. z The NAS and AD server can synchronize only if their time difference is less than 5 minutes. z The NAS and AD server synchronize every 5 minutes. To configure the settings manually, the NAS has to be set as standalone mode and then added to AD domain.
Adding the NAS to Windows Server 2003 Active Directory Domain 1. In TCP/IP Configuration in Network Settings, enter the IP address of Windows AD server as the primary DNS Server IP. 2. Go to Microsoft Networking of Network Settings. Enable AD Domain Member, and enter the domain name and the user name with administrator access right to that domain. Note: a. Make sure that a fully qualified domain name such as AD.local has been filled in. b.
3. When the following message appears after applying the settings in step 2, check the time zone settings. Make sure the difference of your time and that of AD server is less than 5 minutes. If the time difference is larger than 5 minutes, you will not be able to add the domain member. 4. Upon successful adding of domain member, you can view the list for domain users and local users in User Management. 5.
Using AD users to access services To access services like FTP, Network Neighborhood, or Apple Talk with an AD user account, add DomainName\ before the user name when logging in.
Chapter 12. Access the NAS on Linux OS *This option is supported by “TS-409 Pro” only. In addition to Microsoft and Mac OS, the NAS also supports Linux systems through the NFS service: 1. In Linux, run the following command: mount -t nfs :/ For example, if the IP address of your NAS is 192.168.0.1 and you want to link the network share folder “public” under the /mnt/pub directory, use the following command: mount -t nfs 192.168.0.
Chapter 13. NAS Maintenance This section provides a general overview on system maintenance. 13.1 Restart/ Shut down Server Follow the steps below to restart or shut down the NAS. 1. Enter the administration page and go to “Restart/ Shutdown” in System Tools. 2. Click Restart to reboot the server or Shut Down to turn off the server. To force shut down the NAS server, press the power button for more than 10 seconds. The server will beep once and shut down immediately.
13.2 Reset Administrator Password and Network Settings To reset the administrator password and network settings of the NAS, 1. Press the reset button of the NAS for a few seconds. A beep sound will be heard. The following settings are reset to default: a. System admin password: admin b. Network Settings/ TCP/IP Configuration: Obtain IP address settings automatically via DHCP c. Network Settings/ TCP/IP Configuration: Disable Jumbo Frame d.
13.3 Disk Failure or Malfunction When you encounter disk malfunction or failure, please do the following: 1. Record the malfunction status or error messages shown in Event Logs. 2. Stop using the failed NAS and turn off the server. 3. Contact customer service for technical support. Note: The NAS must be repaired by professional technicians, do not try to repair the server yourself. Please back up any important files or folders to avoid potential data loss due to disk crash. 13.
13.5 System Software Abnormal Operation When the system software does not operate properly, the NAS automatically restarts to resume normal operation. If you find the system restarts continuously, it may fail to resume normal operation. In this case, please contact the technical support immediately. 13.6 System Temperature Protection When the system temperature exceeds 70°C or 158°F, the system shuts down automatically for hardware protection.
Chapter 14. RAID Abnormal Operation Troubleshooting If the RAID configuration of your NAS is found abnormal or there are error messages, please try the following solutions: Note: You must back up the important data on the NAS first to avoid any potential data crash. 1. Check that the RAID rebuilding has failed: a. LED: The Status LED of NAS flashes in red. b. In Device Configuration/ SATA Disk page, the status of the disk volume configuration is “In degraded mode”. 2.
a. Back up the drive data to another storage device. Then reinstall and set up the NAS. b. Format the newly plugged in drive (e.g. HDD 1) as a single drive. Then back up the data on the NAS to this drive (HDD 1) via Web File Manager. Unplug the drive with errors (e.g., HDD 2). After that, insert a new drive to NAS to replace the fault drive, and execute RAID 1 migration. When the RAID configuration is RAID 5 or 6: The RAID configuration is changed to degraded mode (read-only).
Appendix A Network Camera Compatibility List Brand Model AXIS 206 AXIS AXIS 207 AXIS 207W DCS-900 DCS-2120 D-Link DCS-3220 (G)/ DCS-3420 DCS-5220 DCS-5300 (G) DCS-6620 (G) IPUX ICS 1013/ ICS 1003 FCS-1010/ WCS-2010 FCS-1030/ WCS-2030 LevelOne FCS-1040/ WCS-2040 FCS-1060/ WCS-2060 FCS-1070/ WCS-2070 FCS-3000/ FCS-3021 Linksys Panasonic WVC54GCA BL-C1/ BL-C20 BL-C11/ BL-C10/ BL-C111/ BL-C131/ BL-C30/ BL-C31 IP3112/ IP3122/ IP3111/ IP3121/ IP3132 IP3135/ IP3137 VIVOTEK PT3112/ PT3122/ PT3117/ PT
Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnap.com E-mail: q_support@qnap.com MSN: q.support@hotmail.com SKYPE: qnapskype Technical support for North America users: E-mail: support@usa.ieiworld.com 1-800 Hotline: 866-276-6754 ext.
GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright (C) 2007 Free Software Foundation, Inc. Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed, so that their problems will not be attributed erroneously to authors of previous versions.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy. The resulting work is called a “modified version” of the earlier work or a work “based on” the earlier work. A “covered work” means either the unmodified Program or a work based on the Program.
system (if any) on which the executable work runs, or a compiler used to produce the work, or an object code interpreter used to run it. The “Corresponding Source” for a work in object code form means all the source code needed to generate, install, and (for an executable work) run the object code and to modify the work, including scripts to control those activities.
3. Protecting Users' Legal Rights From AntiCircumvention Law. No covered work shall be deemed part of an effective technological measure under any applicable law fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996, or similar laws prohibiting or restricting circumvention of such measures.
c) You must license the entire work, as a whole, under this License to anyone who comes into possession of a copy. This License will therefore apply, along with any applicable section 7 additional terms, to the whole of the work, and all its parts, regardless of how they are packaged. This License gives no permission to license the work in any other way, but it does not invalidate such permission if you have separately received it.
d) Convey the object code by offering access from a designated place (gratis or for a charge), and offer equivalent access to the Corresponding Source in the same way through the same place at no further charge. You need not require recipients to copy the Corresponding Source along with the object code.
requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product (for example, the work has been installed in ROM). The requirement to provide Installation Information does not include a requirement to continue to provide support service, warranty, or updates for a work that has been modified or installed by the recipient, or for the User Product in which it has been modified or installed.
c) Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version; or d) Limiting the use for publicity purposes of names of licensors or authors of the material; or e) Declining to grant rights under trademark law for use of some trade names, trademarks, or service marks; or f) Requiring indemnification of licensors and authors of that material by anyone who conveys the material (or modif
Moreover, your license from a particular copyright holder is reinstated permanently if the copyright holder notifies you of the violation by some reasonable means, this is the first time you have received notice of violation of this License (for any work) from that copyright holder, and you cure the violation prior to 30 days after your receipt of the notice.
11. Patents. A “contributor” is a copyright holder who authorizes use under this License of the Program or a work on which the Program is based. The work thus licensed is called the contributor's “contributor version”.
A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits the exercise of, or is conditioned on the non-exercise of one or more of the rights that are specifically granted under this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 17. Interpretation of Sections 15 and 16.
GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program. If not, see . Also add information on how to contact you by electronic and paper mail. If the program does terminal interaction, make it output a short notice like this when it starts in an interactive mode: Copyright (C) This program comes with ABSOLUTELY NO WARRANTY; for details type `show w'.
