Desktop HDD Product Manual Standard models Self-Encryption models ST3000DM001 ST2000DM001 ST1000DM003 ST500DM002 ST320DM000 ST250DM000 ST3000DM002 ST2000DM002 ST1000DM004 100686584, Rev.
Document Revision History Revision Date Rev. A 08/19/2011 Initial release. Rev. B 09/01/2011 Updated decibel specifications, start/stop times; Table 3; mounting drawing. Rev. C 10/20/2011 Updated voltage tolerance specifications. Rev. D 01/17/2012 Corrected Table 1 (Altitude, operating) specification and Table 5 (Idle2). Rev. E 06/11/2012 Updated Index. Rev. F 09/05/2012 Added 2.5A spin-up code option (Table 1 and Table 2); page 17. Rev.
Contents Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.1 About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3.0 Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.
Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Location of the HDA temperature check point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mounting dimensions (3-disk: 2TB to 3TB models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Seagate® Technology Support Services For information regarding online support and services, visit: http://www.seagate.com/contacts/ For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.com/services-software/recover/ For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/ Seagate Desktop HDD Product Manual, Rev.
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www.seagate.com 1.1 Introduction About the SATA interface The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include: • Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options. • Thinner and more flexible cabling for improved enclosure airflow and ease of installation. • Scalability to higher performance levels.
www.seagate.com 2.0 Drive Specifications Drive Specifications Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models: Standard models Self-Encryption models ST3000DM001 ST500DM002 ST3000DM002 ST2000DM001 ST320DM000 ST2000DM002 ST1000DM003 ST250DM000 ST1000DM004 2.
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www.seagate.com Drive Specifications Table 2 Drive specifications summary for 500GB, 320GB and 250GB models (continued) Drive Specification* ST500DM002 ST320DM000 ST250DM000 Drive acoustics, sound power Idle*** 2.2 bels (typical) 2.3 bels (max) Seek 2.3 bels (typical) 2.4 bels (max) 1 per 1014 bits read Non-recoverable read errors Annualized Failure Rate (AFR) <1.0% based on 2400 POH Rated Workload Average annualized workload rating: <55 TB/year.
www.seagate.com Drive Specifications 2.2.1 LBA mode When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above. See Section 5.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB. 2.
www.seagate.com 2.5 Drive Specifications Physical characteristics Maximum height 3TB and 2TB 1TB, 500GB, 320GB, 250GB 26.1mm / 1.028 in 19.98mm / 0.787 in Maximum width (all models) 101.6mm / 4.0 in (± 0.010 in) Maximum length (all models) 146.99mm / 5.787 in Typical weight 3TB 626g / 1.38 lb 2TB 626g / 1.38 lb - or 535g / 1.18 lb 1TB, 500GB, 320GB and 250GB 415g / 0.915 lb Cache buffer 3TB, 2TB 1TB 500GB, 320GB and 250GB 2.
www.seagate.com 2.7 Drive Specifications Start/stop times 3-disk (3TB, 2TB models) 2-disk (2TB models) Power-on to ready (in seconds) 15 (typical) 17 (max) Power-on to ready, 2.5A spin-up code option (in seconds, typical) <10 Standby to ready (in seconds) 15 (typical) 17 (max) Ready to spindle stop (in seconds) 10 (typical) 11 (max) 1-disk (1TB models) 1-disk (250GB, 320GB, 500GB models) 10 (typical) 12 (max) 8.5 (typical) 10 (max) n/a 10 (typical) 12 (max) 8.
www.seagate.com Table 3 Drive Specifications DC power requirements (3-disk: 3TB and 2TB models) Power dissipation (3-disk values shown) Avg (watts 25° C) Avg 5V typ amps Avg 12V amps Spinup — — 2.0A or 2.5A Idle2* † 5.40 0.190 0.377 Operating 8.00 0.510 0.462 Standby 0.75 0.136 0.005 Sleep 0.75 0.136 0.005 Power dissipation (2-disk values shown) Avg (watts 25° C) Avg 5V typ amps Avg 12V amps Spinup — — 2.0A or 2.5A Idle2* † 4.50 0.196 0.296 Operating 6.70 0.525 0.
www.seagate.com Drive Specifications 2.8.2 Conducted noise Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line. • Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave injected noise at up to 10MHz.
www.seagate.com 2.9 Drive Specifications Environmental specifications This section provides the temperature, humidity, shock, and vibration specifications. Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Above 1000ft. (305 meters), the maximum temperature is derated linearly by 1°C every 1000 ft. The maximum allowable drive case temperature is 60°C. See Figures 3 & 4 for HDA case temperature measurement locations. Note Refer to Section 3.
www.seagate.com Drive Specifications 2.9.5 Shock All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting screws. Shock may be applied in the X, Y or Z axis. 2.9.5.1 Operating shock These drives comply with the performance levels specified in this document when subjected to a maximum operating shock of 80 Gs based on half-sine shock pulses of 2 ms during read operations. Shocks should not be repeated more than two times per second. 2.9.5.
www.seagate.com Drive Specifications 2.10 Acoustics Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward. Note For seek mode tests, the drive is placed in seek mode only.
www.seagate.com Drive Specifications 2.12 Reliability 2.12.1 Annualized Failure Rate (AFR) The production disk drive shall achieve an annualized failure-rate of <1.0% over a 5 year service life when used in Desktop Storage field conditions as limited by the following: • 2400 power-on-hours per year. • Typical workload Nonrecoverable read errors 1 per 1014 bits read, max Rated Workload Average annualized workload rating: <55 TB/year.
www.seagate.com Drive Specifications 2.13.3 Australian RCM Compliance Mark If these models have the RCM marking, they comply with the Australia/New Zealand Standard AS/NZ CISPR32 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communication and Media Authority (ACMA). 2.13.4 Canada ICES-003 If this model has the ICES-003:2016 marking it complies with requirements of ICES tested per ANSI C63.4-2014. 2.13.
www.seagate.com Drive Specifications 2.13.8 FCC verification These drives are intended to be contained solely within a personal computer or similar enclosure (not attached as an external device). As such, each drive is considered to be a subassembly even when it is individually marketed to the customer. As a subassembly, no Federal Communications Commission verification or certification of the device is required.
www.seagate.com Drive Specifications 2.14.1.2 Substances of Very High Concern (SVHC) The European Union REACH (Registration, Evaluation, Authorization and Restriction of Chemicals) Regulation (EC) 1907/2006 regulates chemicals shipped into and used in Europe. A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our suppliers regarding the presence of REACH substances in these articles and materials.
www.seagate.com Drive Specifications 2.14.3 Taiwan Requirements — Taiwan RoHS Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI) requirements in standard CNS 15663, Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Seagate products must comply with the “Marking of presence” requirements in Section 5 of CNS 15663, effective January 1, 2018. This product is Taiwan RoHS compliant.
www.seagate.com 3.0 Configuring and Mounting the Drive Configuring and Mounting the Drive This section contains the specifications and instructions for configuring and mounting the drive. 3.1 Handling and static-discharge precautions After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards.
www.seagate.com 3.4 Configuring and Mounting the Drive Drive mounting Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. Refer to Figure 3 through Figure 5 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive: • Allow a minimum clearance of 0.030 inches (0.76mm) around the entire perimeter of the drive for cooling. • Use only 6-32 UNC mounting screws.
www.seagate.com Configuring and Mounting the Drive Seagate utilizes two base decks for 250GB through 1TB capacities, as shown below. Figure 4 Mounting dimensions (configuration 1) 5.787 MAX 3 .138 5 CL OF CONNECTOR DATUM B 4.010 MAX 3 .814 CL OF DRIVE .640 .050 2 TOP OF LABEL 6X 6-32 UNC-2B 3 MINIMUM THREAD DEPTH 0.1 MAXIMUM FASTENER PENETRATION MOUNTING HOLES BOTH SIDES 3 1.090 .050 2 TEMPERATURE CHECKPOINT 4.000 3 1.122 .020 1.638 .787 MAX 3 3X .250 .010 BOTH SIDES 2X 1.625 .020 3 2X 1.
www.seagate.com Configuring and Mounting the Drive Figure 5 Mounting dimensions (configuration 2) 5.787 MAX 3 .138 5 CL OF CONNECTOR DATUM B .814 4.010 MAX 3 CL OF DRIVE TOP OF LABEL .640 .050 2 1.090 .050 2 TEMPERATURE CHECKPOINT 3X 6-32 UNC-2B 3 MINIMUM THREAD DEPTH 0.1 MAXIMUM FASTENER PENETRATION MOUNTING HOLES BOTH SIDES 3 4.000 3 1.122 .020 3 1.638 .787 MAX 3 2X 1.625 .020 3 2X 1.750 3 3X .250 .010 BOTH SIDES 4X 6-32 UNC-2B 3 MINIMUM THREAD DEPTH 0.
www.seagate.com About (SED) Self-Encrypting Drives 4.0 About (SED) Self-Encrypting Drives Self-encrypting drives (SEDs) offer encryption and security services for the protection of stored data, commonly known as "data at rest". These drives are compliant with the Trusted Computing Group (TCG) Opal Storage Specifications as detailed in the following: • TCG Storage Architecture Core Specification, Version 2.0 (see www.trustedcomputinggroup.
www.seagate.com 4.4 About (SED) Self-Encrypting Drives Drive Locking In addition to changing the passwords, as described in Section 4.2.3 Default password, the owner should also set the data access controls for the individual bands. The variable "LockOnReset" should be set to "PowerCycle" to ensure that the data bands will be locked if power is lost.
www.seagate.com 5.0 SATA Interface SATA Interface These drives use the industry-standard Serial ATA (SATA) interface that supports FIS data transfers. It supports ATA programmed input/output (PIO) modes 0 to 4; multiword DMA modes 0 to 2, and Ultra DMA modes 0 to 6. For detailed information about the SATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. 5.
www.seagate.com 5.3 SATA Interface Supported ATA commands The following table lists SATA standard commands that the drive supports. For a detailed description of the ATA commands, refer to the Serial ATA International Organization: Serial ATA Revision 3.0 (http://www.sata-io.org). See “S.M.A.R.T. commands” on page 39 for details and subcommands used in the S.M.A.R.T. implementation.
www.seagate.com SATA Interface Table 12 SATA standard commands (continued) Command name Command code (in hex) Security Freeze F5H Security Set Password F1H Security Unlock F2H Seek 70H Set Features EFH Set Max Address F9H Note: Individual Set Max Address commands are identified by the value placed in the Set Max Features register as defined to the right. Address: Password: Lock: Unlock: Freeze Lock: Set Max Address Extended 37H Set Multiple Mode C6H Sleep E6H S.M.A.R.T.
www.seagate.com SATA Interface 5.3.1 Identify Device command The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in on page 32. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive.
www.seagate.com SATA Interface Table 13 Identify Device commands (continued) Word Description Value 60–61 Total number of user-addressable LBA sectors available (see Section 2.2 for related information) *Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field and the actual number of user-addressable LBAs specified in words 100103.
www.seagate.com SATA Interface Table 13 Identify Device commands (continued) Word Description Value 100–103 Total number of user-addressable LBA sectors available (see Section 2.2 for related information). These words are required for drives that support the 48bit addressing feature. Maximum value: 0000FFFFFFFFFFFFh.
www.seagate.com SATA Interface 7 WRITE DMA QUEUED FUA EXT command is supported. 8 64-bit World Wide Name is supported. 9-10 Obsolete. 11-12 Reserved for TLC. 13 IDLE IMMEDIATE command with IUNLOAD feature is supported. 14 Shall be set to 1. 15 Shall be cleared to 0. Bit Word 88 0 Ultra DMA mode 0 is supported. 1 Ultra DMA mode 1 is supported. 2 Ultra DMA mode 2 is supported. 3 Ultra DMA mode 3 is supported. 4 Ultra DMA mode 4 is supported. 5 Ultra DMA mode 5 is supported.
www.seagate.com SATA Interface 5.3.2 Set Features command This command controls the implementation of various features that the drive supports. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching features enabled.
www.seagate.com SATA Interface 5.3.3 S.M.A.R.T. commands S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T.
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