Operation Manual

5. Troubleshooting Finding More Help
GoFlex Satellite™ User Guide 40
The GoFlex Satellite device seems to shut down by itself
The GoFlex Satellite device includes a power-save feature, which means that it enters a
standby state after 5 minutes of inactivity. GoFlex Satellite automatically returns to active
mode whenever someone attempts to access the device.
I know the GoFlex Satellite device is broadcasting, but I can’t connect to it
A maximum of three wireless-enabled devices can stream from the GoFlex Satellite device at
once. If there are already three devices streaming from GoFlex Satellite, you can either wait
until a spot opens up, or ask a user to disconnect from the device. To see how many devices
are currently connected to the GoFlex Satellite device, tap the Connected icon while
connected to GoFlex Satellite.
The GoFlex Satellite device beeps when I plug it in to my computer
The GoFlex Satellite device is low on battery power. Connect the GoFlex Satellite device to a
power outlet using the included USB to DC power cable and the USB wall adapter to charge
the device.
Finding More Help
The GoFlex Satellite mobile wireless storage device is easy to use, but you may still have
questions. Go to www.seagate.com/support/goflexsatellite if you have any problems setting
up or using GoFlex Satellite.
Here you will find the following helpful information:
• The latest version of this user guide
• How-To videos
• Software to help copy media to the GoFlex Satellite drive
• Firmware updates (when available)
• FAQs
In addition to the information provided in this guide, you can view a video located on the
GoFlex Satellite drive for an overview of setting up and using your new GoFlex Satellite
device. To view the video, connect the GoFlex Satellite device to your computer and locate
the video titled “Getting Started.”