User guide

6. Troubleshooting Finding More Help
GoFlex Satellite™ User Guide 29
I know the GoFlex Satellite device is broadcasting, but I can’t connect to it
Three or more wireless-enabled devices can stream from the GoFlex Satellite device at one
time.To see how many devices are currently connected to the GoFlex Satellite device, open
the GoFlex media app and tap the Connected icon.
The GoFlex Satellite device beeps when I plug it in to my computer
Your GoFlex Satellite device is low on battery power. Connect your GoFlex Satellite device to
a power outlet using the included USB to DC power cable and the USB wall adapter to
charge the device.
Album cover art appears in my photo slideshows
Your GoFlex Satellite device includes pictures that are larger than 50 kilobytes in its collection
of photos, so album cover art larger than this will appear in photo slideshows. To prevent
album cover art from appearing in slideshows, make sure that album cover art is smaller than
50 kilobytes.
Finding More Help
If you haven’t found answers to your questions, go to www.seagate.com/support/
goflexsatellite and review:
• How-to videos
• Firmware updates (when available)
• Software updates (when available)
• FAQs
In addition to the information provided in this guide, you can view a video located on your
GoFlex Satellite device for an overview of setting up and using your new GoFlex Satellite
device. To view the video, connect the GoFlex Satellite device to your computer and locate
the video titled “Getting Started.”