......................... Medalist 1270 ......................... ATA Interface Drive ......................... ......................... ......................... Installation Guide .........................
Contents Introduction . . . . . . . . . . . . . . . . . . . Before you begin... . . . . . . . . . . . . . . . Configuring the drive . . . . . . . . . . . . . . Attaching the cables . . . . . . . . . . . . . . Mounting the drive . . . . . . . . . . . . . . . Transferring the software from the drive . . . Determining if your BIOS accepts more than 528 Mbytes . . . . . . . . . . . . . . . . . . Solutions for surpassing the 528-Mbyte barrier Configuring the computer . . . . . . . . . . .
Medalist 1270 Installation Guide, July 1995 1 Introduction Thank you for choosing a Seagate® drive. The purpose of this guide is to assist you with installing your new hard drive. Its organization outlines the complete installation process from handling the drive and drive application in Before you begin... to offering troubleshooting suggestions and technical support information. The topics discusses are: • Handling your drive (see Before you begin...
2 Medalist 1270 Installation Guide, July 1995 Drive features Feature ST31270A Formatted Capacity 1,282.8 Mbytes Cylinders 2,485 Heads 16 Sectors 63 Average seek time 12 msec Cache (segmented) 256 Kbytes Spindle speed 4,500 RPM Internal transfer rate (Mbits per sec max.) 29.6 to 57.2 External transfer rate1 (Mbytes per sec max.) 16.6 LBA Supported Multiple block read/write Supported PIO modes 0, 1, 2, 3, 4 Multiword DMA modes 0, 1, 2 Power-management Supported 1.
Medalist 1270 Installation Guide, July 1995 3 Before you begin... Note. Throughout this manual the Medalist 1270 is referred to by its model number, ST31270A. Drive handling. Your drive is vulnerable to damage from rough handling and static discharge. Do not drop your drive. Do not remove the seals and labels on the drive. The drive warranty is voided if the seals and labels are removed. Static discharge. Your drive contains components that can be damaged by static discharge.
4 Medalist 1270 Installation Guide, July 1995 facilities authorized to repair Seagate drives. Seagate does not sanction any third-party repair facilities. Application. Your Seagate drive is designed for IBM AT and compatible personal computers. It uses the ATA interface. It is intended for use with UL-listed computers or similar products. Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstemperatur von 55°C vorgesehen ist. 2.
Medalist 1270 Installation Guide, July 1995 5 Warning. Turn off the computer before you remove its cover. Turn off the power before you install or remove any adapter card or the drive. Caution. Special training or tools may be required to service laptop computers. Removing the cover may void your warranty. Review the terms and conditions of your warranty before removing the cover. Configuring the drive Required materials: • 0.
6 Medalist 1270 Installation Guide, July 1995 J8. Options jumper block J8 pin 1 J1. Interface connector pin 1 J3. Standard power connector 1 2 3 4 Circuit board +5V +5V return +12V return +12V Figure 1.
Medalist 1270 Installation Guide, July 1995 Options jumper block (J8) 13 11 9 7 5 3 1 14 12 10 8 6 4 2 Circuit board side up Spares One drive only Drive is master; slave is present Drive is slave when another drive is present; Master/slave timing protocol. Makes the drive compatible with some drives as the slave. Dual-drive emulation Cannot be used with cable select. Cannot be used with a second, physical drive. Cable select Remote LED connection pin 13 (–), pin 14 (+) Figure 2.
8 Medalist 1270 Installation Guide, July 1995 Slave. Use this configuration if the drive is the second drive in the system. The slave is drive 1 in the System Setup record. Master/slave timing protocol. This protocol involves the communication between the computer and the disc drives during the power-on cycle only. The computer queries the master drive for the status of both drives. The slave must report its status to the master within a certain time period.
Medalist 1270 Installation Guide, July 1995 9 Attaching the cables Required materials: • A 40-conductor interface cable with a 40-pin, female interface connector for each drive you want to attach. • A four-conductor power-supply cable. Note. To ensure the integrity of your data, use a nonshielded cable with a maximum length of 18 inches (46 centimeters). This section refers to Figure 1 on page 6. 1. Attach the interface cable. Pin 1 on the drive must align with pin 1 of the hard-disc controller connector.
10 Medalist 1270 Installation Guide, July 1995 Mounting the drive Required materials: • Four 6-32 UNC-2A screws (not included) The drive fits in the standard 3.5-inch bay and can be mounted in any orientation. Secure the drive with four mounting screws not more than 6 full turns (0.20 inches) into the drive frame (see Figure 3). Position the drive so that the cables are not strained or crimped. Caution. To prevent drive mounting-hole damage, use only the type of screws specified.
Medalist 1270 Installation Guide, July 1995 11 Transferring the software from the drive Required materials: • Diskette Drive A • A blank diskette that can be used in Drive A • A bootable diskette with the Format command Recent developments in drive technology have pushed drive capacities beyond the limit that many older computers using DOS can address. Seagate provides software solutions that can allow your computer to surpass the address limit and access the full capacity of your drive.
12 Medalist 1270 Installation Guide, July 1995 3. Insert the blank diskette. Press ENTER. When the format is complete, you can transfer the installation software files to the diskette. To transfer the software files: 1. Boot the computer with the diskette to which you want to transfer the software files. 2. Enter the System Setup. (Refer to your computer user’s guide. System Setup may be called Setup, BIOS Setup or CMOS Setup.) If your computer uses an automatic setup system, go to step 5. 3.
Medalist 1270 Installation Guide, July 1995 13 Determining if your BIOS accepts more than 528 Mbytes The following suggestions can help you to determine whether your BIOS limits the drive capacity to 528 Mbytes. • If you are using a 286 or 386 computer, the native BIOS does not recognize more than 528 Mbytes. • If the copyright date of the BIOS is earlier than 1994, it probably will not recognize more than 528 Mbytes.
14 Medalist 1270 Installation Guide, July 1995 try values allowed by the BIOS, which limits the capacity of each logical drive to 528 Mbytes. Configuring the computer Configuring the computer involves updating the computer’s System Setup records with the new drive’s translation geometry (cylinder, head and sector information) and partitioning and formatting the drive. The translation geometry is kept on the CMOS chip and is used by the BIOS to assign locations for the data on the drive.
Medalist 1270 Installation Guide, July 1995 15 Features option that appears in the dialog box when the format is complete allows you to disable Maximum Overdrive. EZ-Drive is easy and safe to use. You can choose a fully-automatic installation, which puts a single partition on the drive, or you can install the drive with multiple partitions and other custom features. Online help is provided for selected topics when you press F1. Online help is also available in the main menu as Information Help.
16 Medalist 1270 Installation Guide, July 1995 of conventional memory are not free when these virus programs inspect conventional memory, they assume a virus is present and clean and restore the memory. If this happens, information about the EZ-Drive installed drive is destroyed, and the drive cannot be identified by the computer. Do not use these programs. Note. The Seagate version of EZ-Drive cannot install a non-Seagate drive without a Seagate drive present. 1.
Medalist 1270 Installation Guide, July 1995 17 6. When the format is complete, the Options dialog box appears. We want to call your attention to two of the options in particular: Create Recovery Disk and Change Install Features. Create Recovery Disk allows you to save the boot information EZ-Drive uses to load your drive. You can use this diskette to restore the EZ-Drive boot information on Drive C if it is corrupted and you cannot access the drive. Use a blank diskette to create the recovery disk.
18 Medalist 1270 Installation Guide, July 1995 Booting with a diskette after EZ-Drive is installed To boot your computer with a diskette: 1. Boot the computer with the diskette-drive door open. 2. Press the CTRL key when the following message appears near the end of the boot sequence: Hold the CTRL key down to boot from a floppy 3. Insert the boot diskette. The computer boots to the diskette drive. Standard setup 1. Turn the computer on. 2. Enter System Setup. (Refer to your computer’s user’s guide.
Medalist 1270 Installation Guide, July 1995 19 If a user-defined drive type is not offered, select a drive type that approximates, but does not exceed, the CMOS (Setup) Mbytes capacity in the translation geometry table above. Note. The drive does not use write precomp and landing zone. If these parameters are listed, make their values zero. If you upgrade your system at a later date to achieve the drive’s full capacity, you must repartition and reformat the disc. Be sure to back up your data first. 5.
20 Medalist 1270 Installation Guide, July 1995 Partitioning and formatting the drive Before you can use your Seagate drive, you must partition and high-level format it. In this guide we discuss formatting your drive with DOS—refer to your DOS user’s guide for assistance. If you are using another operating system, consult your operating system user’s guide for formatting instructions. Note.
Medalist 1270 Installation Guide, July 1995 21 3. Select create DOS partition or logical DOS drive. Press ENTER. 4. Select create primary DOS partition. Use the maximum available size for your primary partition and make the partition active for Drive C. This puts the entire drive on one partition and allows you to load the DOS boot information on the drive. Press ENTER for each subsequent selection. After all of the appropriate selections are made, the computer will restart itself.
22 Medalist 1270 Installation Guide, July 1995 driver must be turned off for you to open and use Windows. Use the Seagate replacement driver to restore 32-bit disk access capability. To open Windows and restore 32-bit disk access: 1. Press ENTER to open Windows. 2. Open the Main menu. 3. Open the Control Panel. 4. Open 386 Enhanced. 5. Select Virtual Memory. 6. Select Change. 7. Select 32-Bit Disk Access at the bottom of the screen to change its status. 8. Select OK.
Medalist 1270 Installation Guide, July 1995 23 Basic troubleshooting Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Caution. Your drive and computer contain static-sensitive devices. Wear a ground strap or take other antistatic precaution while handling your drive. If you have installed your drive and it does not function properly, perform the following basic checks: • Verify compatibility.
24 Medalist 1270 Installation Guide, July 1995 if you have a large-capacity drive, the translation geometry settings must not exceed the limitations set by the operating system and BIOS. • Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.
Medalist 1270 Installation Guide, July 1995 25 verify that the drive and host adapter are compatible with your computer by removing all the peripheral adapter cards (power must be off) except for the video card. Then reinstall the drive and host adapter card. If this is successful, reinstall the other peripherals one at a time until the conflict reoccurs.
26 Medalist 1270 Installation Guide, July 1995 The screen remains blank when you power up the system. • Make sure the monitor is plugged in and turned on. • Check all cards. Make sure the video card is seated in its slot and secured with mounting screws. • Check all cables. Make sure the video-card cables are securely attached. • While the computer is powered down, remove the drive host adapter. If the screen turns on after you reboot, the host adapter may be incompatible or defective.
Medalist 1270 Installation Guide, July 1995 27 • Make sure the power supply is adequate for system needs. • Reboot the computer and make sure the drive spins up. The FDISK error message, “No Fixed Disk Present,” appears. • Check all cables. • Make sure the power supply is adequate for system needs. • Reboot the computer and make sure the drive spins up. • Verify the System Setup drive-type values. • Check for I/O address conflicts. The drive does not format to full capacity.
28 Medalist 1270 Installation Guide, July 1995 • Check all cables. • Use FDISK to verify that the primary partition is active. • Check for viruses. System error message, “HDD controller failure” appears. • Confirm the jumper settings on the drive. • Verify the System Setup drive-type values. The error message “Microsoft Windows 32-bit disk driver (WDCTRL) phase 03, 3f” appears when you open Windows.
Medalist 1270 Installation Guide, July 1995 29 Disabling Maximum Overdrive Maximum Overdrive enables the drive’s read/write multiple feature. You can disable Maximum Overdrive during the installation process or anytime afterward. To disable it during the installation, select the Change Install Features option in the Options dialog box that appears when the format completes. This feature allows you to enable or disable Maximum Overdrive. To disable it after the drive has been installed: 1.
30 Medalist 1270 Installation Guide, July 1995 Technical support services If you need assistance installing your drive, consult your dealer. Your dealer is familiar with system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or other Seagate products, you can call SeaBOARD, SeaFAX, Seagate Technical Support FAX, SeaFONE or SeaTDD. Seagate technical support is also available on CompuServe.
Medalist 1270 Installation Guide, July 1995 31 SeaFAX You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by return FAX. This service is available 24 hours daily. Location Telephone number United States 408-438-2620 England 44-1-62-847-7080 Seagate Technical Support FAX. 408/438-8137 You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent between 8:00 A.M. and 5:00 P.M.
32 Medalist 1270 Installation Guide, July 1995 Seagate’s Internet connections Technical information for Seagate drives is available on the internet from Seagate’s World-Wide Web home page (h ttp ://www.se agate.co m) o r Se agate’s ftp se rv er (ftp://ftp.seagate.com). The ftp server contains information similar to that found on SeaBOARD.
Medalist 1270 Installation Guide, July 1995 33 Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes. The following figure shows how a drive fits in an approved single-pack box, including the packing materials. Foam Antistatic bag Drive Foam Figure 4.
Seagate Technology, Inc.
