...................................... Medalist 17240 (ST317240A) ..................................... Medalist 13030 (ST313030A) .................................... Medalist 10231 (ST310231A) .................................... Medalist 8420 (ST38420A) .................................... Medalist 4310 (ST34310A) ................................... Installation Guide .....................................
-2 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B © 1999 Seagate Technology, Inc. All rights reserved. Publication Number: 21200130-001, Rev. B, June 1999 Seagate, Seagate Technology, the Seagate logo, Medalist and the Medalist logo are registered trademarks of Seagate Technology, Inc. DiscWizard, SeaFAX, SeaFONE, SeaTDD and SeaBOARD are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B iii-1 Contents The easiest way to install your drive .................................... 1 What you need ........................................................................ 2 Before you begin .................................................................... 2 Handling precautions............................................................. 3 Master/slave jumpers .............................................................
0iv Medalist 17240, 13030, 10231, 8420 and 4310, Rev.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 1 The easiest way to install your drive DiscWizard is Seagate’s exclusive Windows program, provided on a diskette, that makes it easy to install your Medalist drive. DiscWizard helps you configure your new drive and your computer. It analyzes your system, lets you select various installation options and creates customized step-by-step instructions. It also allows older computers to access the full capacity of large hard drives.
2 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B What you need • Straight-edge and Phillips screwdrivers • Four 6-32 UNC drive mounting screws • An ATA interface cable (max length: 18 inches) with • available 40-pin connector An unused drive power cable for your new drive Before you begin • Make sure your computer is turned off before you open the case. • Read the handling precautions at the right and inspect the drive to make sure that it is not damaged.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 3 Handling precautions Disc drives are extremely fragile. Do not drop or jar your drive. Keep the drive in its antistatic bag until you are ready to install it. Protect your drive from static discharge by making sure you are well grounded before touching the drive. We recommend wearing a grounded wrist strap throughout the installation process. Do not touch the connectors or any part of the printed circuit board.
4 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Master/slave jumpers If your new Seagate drive will be the only drive in your computer, you do not have to change any jumper settings. In this case, skip ahead to “Attaching Cables and Mounting the Drive,” on page 6. If you already have one hard drive in your computer and you are installing a second drive, you must configure one drive as a master and the other as a slave.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 5 ATA interface pin 1 connector 4-pin power connector 2 46 8 1357 Slave Master or single drive Figure 1.
6 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Attaching cables and mounting the drive 1. If you are attaching a new ATA interface cable to a single drive, attach one end of the cable to the interface connector on your host adapter or motherboard. Motherboard connectors can be identified by the IDE or HDD 40-pin connector. The ATA cable must be no more than 18 inches (457 mm) long. 2.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 7 Figure 3. Mounting screws 3. You can mount the drive in any orientation. Usually it is mounted with the circuit board down. 4. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC mounting screws in either the sidemounting holes or the bottom-mounting holes. Insert the screws no more than 0.22 inch (5.58 mm) into the bottommounting holes and no more than 0.20 inch (5.0 mm) into the side-mounting holes. ! Caution.
8 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Power connector Interface connector Pin 1 Figure 4. Cable connectors Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your computer dealer. Some computers also require drive mounting rails, which can be obtained from your distributor or computer manufacturer. 5. Attach a power cable to each drive.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 9 Configuring your computer Before you format or partition your new drive, you must configure your computer’s BIOS so that the computer can recognize your new drive. 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to run the system setup program (also called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC OR F1, during startup.
10 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B BIOS Settings Drive Cylinders Heads Sectors 16,383 33,683,328 16 63 — — 16,383 25,434,228 16 63 — — 16,383 20,005,650 16 63 — — 16,383 16,841,664 16 63 — — 8,354 8,420,832 16 63 — — ST317240A CHS addressing * Addressable sectors ST313030A CHS addressing * Addressable sectors ST310231A CHS addressing * Addressable sectors ST38420A CHS addressing * Addressable sectors ST34310A CHS addressing Addressable sectors Note.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 11 Recommendation We recommend you use Disk Manager to diagnose your BIOS and to determine whether additional BIOS support is needed. Disk Manager indicates when the installation is complete. If Disk Manager determines that your BIOS needs support for drives with capacities greater than 8.4 Gbytes, detailed instructions will be provided regarding booting from a floppy. See page 15 for information on Installation using Disk Manager.
12 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B The 32-bit disk access feature in Windows 3.1 does not work with drives that have capacities greater than 528 Mbytes. If you want to use 32-bit disk access with Windows 3.1, see the file SEG32BIT.TXT, located on your DiscWizard diskette, for further information. 4,092-cylinder limit The BIOS in some computers cannot support drives that have more than 4,092 cylinders (approximately 2.1 Gbytes).
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 13 BIOS upgrades If you need to upgrade your BIOS, contact the appropriate BIOS manufacturer listed below: American Megatrends (AMI): http://www.megatrends.com 1-800-828-9264 Award Software International, Inc .: http://www.award.com 1-800-800-2467 Microid Research/Mr. BIOS: (Upgrades from Unicore Software) http://www.mrbios.com 1-978-686-6468 Phoenix Technologies Ltd.: (Upgrades from Microfirmware) http://www.ptltd.
14 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Partitioning and formatting your drive One drive: For a quick installation, use the Disk Manager software to partition and format your Seagate drive. Disk Manager also ensures that your computer can access the full capacity of your hard drive. See “Installation using Disk Manager” on page 15. You can also use the FDISK.EXE command. See “Standard DOS installation” on page 17.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 15 Installation using Disk Manager 1. Boot your computer from your DiscWizard diskette. Booting from a diskette ensures that the Disk Manager installation does not conflict with other software. The Disk Manager software is stored on this diskette and automatically starts. Or at the A: prompt, type DM and press ENTER. 2. Follow the onscreen instructions until you see the Select an Installation Option menu. 3.
16 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Note. If your computer cannot accommodate hard drives with capacities greater than 528 Mbytes or 8.4 Gbytes, Disk Manager installs a Dynamic Drive Overlay (DDO) on your hard drive. If this driver has been installed, you should see a blue Disk Manager banner each time you boot your computer. See the Disk Manager online manual for details. 5.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 17 Standard DOS installation ! Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) that function as separate logical drives (labeled C,D,E, etc.). To partition your new drive: 1. Insert a bootable DOS diskette into your diskette drive and restart your computer. (Seagate recommends using DOS Version 5.
18 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Drive formatting ! Caution. Make sure to use the correct drive letters so that you do not format a drive that already contains data. At the A: prompt, type format x: /s, where x is the letter of your first new partition. Repeat the format process for all the new partitions you have created. Note. From FDISK in Windows 95 or Windows 98, it is not necessary to add the /s to the format command because these system files are automatically added.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 19 Additional installation options 2 46 8 1357 Master with non-ATAcompatible slave Enable cable select Figure 5. Non-ATA-compatible and cable select jumpers Non-ATA-compatible slave jumper If your computer does not recognize your new drive as a master in a two-drive system, the slave drive may not be ATA-compatible. You may be able to solve this problem by installing jumpers on pins 5 and 6 and on pins 7 and 8, as shown in Figure 5.
20 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Cable select jumper Some computers differentiate between master and slave drives using specially designed interface cables that have the line to pin 28 (the Cable Select pin) removed or cut at one connector. The connector that has pin 28 disabled is used for the slave drive. See your computer manual to determine whether your computer supports this feature. To configure your Seagate drive for cable select, place a jumper as shown on pins 5 and 6.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 21 Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manual includes detailed installation instructions, troubleshooting and a list of master/slave jumper settings for many popular hard drives. To view the Disk Manager online manual, insert the Disk Manager diskette into drive A and type A:\DM /H. Then press ENTER.
22 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Supported operating systems The Disk Manager dynamic drive overlay provides support for drives that have capacities greater than 528 Mbytes under MSDOS, Windows 3.x, Windows 95, Windows NT 3.51, Windows NT 3.50 (requires DM upgrade drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM upgrade drivers). Before you install a non-DOS operating system on the drive, install DOS and Disk Manager and make sure that the drive is bootable.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 23 Follow these instructions to remove a DDO from a drive. 1. 2. Boot the computer to drive C. Insert your DiscWizard diskette into drive A. 3. 4. Type A:\DM to start Disk Manager. Select the Select Installation Options Menu. Select (M)aintenance Menu. Select (M)igrate Dynamic Drive. This program moves the data on your drive so that it can be accessed without the DDO.
24 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Troubleshooting If you have installed your drive and it does not function properly, perform the following basic checks: Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive. • Verify compatibility.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 25 • Verify the drive-type settings in the system setup pro- • gram. The drive-type settings in the system BIOS must not exceed the physical specifications of your drive. Also, the settings must not exceed the limitations set by the operating system and BIOS. Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.
26 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 2 46 8 1357 Full capacity Limit capacity to 2.1 Gbytes (4,092 cylinders) Figure 6. Alternate capacity jumper 2. Move the jumper on the alternate-capacity jumper, as shown in Figure 6. This causes the drive to appear to your BIOS as having a 2.1-Gbyte capacity (4,092 cylinders, 16 heads, 63 sectors per track). You may need third-party partitioning software, such as Disk Manager, to achieve full capacity of the drive.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 27 3. Remount your drive in the computer and replace the computer cover. 4. Insert a bootable system diskette into drive A and turn on the computer. It should boot from drive A and automatically detect the new drive as a 2.1-Gbyte drive. 5. Insert your DiscWizard diskette into drive A and type A:\DM. Then press ENTER. This runs the Disk Manager program. 6.
28 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B • Reboot the computer and listen to make sure the drive motor • • • starts up. If the drive is very quiet, it may be difficult to hear its discs reach operating speed. If the drive motor does not start up, recheck all drive cables. Verify that for each drive, a drive-type is listed in the system setup program. Try rebooting your computer by pressing the CTRL, ALT and DELETE keys simultaneously.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 29 • If Disk Manager has installed the DDO on your hard drive and you have booted directly from a diskette, the information in the boot record for the drive may not have been loaded. Make sure there is no diskette in drive A and reboot. If you want to boot from the diskette, follow the “Booting with a Diskette” instructions under “Advanced Disk Manager Options” on page 21.
30 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B • Some BIOS have a Track 0 protection feature that protects Track 0 from viruses. This may cause FDISK to hang the system. You must disable this feature in the system setup program before you can use FDISK. See your computer reference guide for assistance. Be sure to re-enable this important feature when FDISK is done. The system error message, “Drive not Ready,” appears. • Check all cable connections.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B ! 31 Caution. If you change the drive-type values in the system setup program, you must partition and format the drive again. This erases data on the drive. • If you have partitioned the drive into individual logical drives, • • you may need to make the partitions smaller to access the full drive capacity. If your computer supports LBA mode, you may need to enable LBA mode in the system setup program to access the full capacity of the drive.
32 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Seagate Technology support services Online services Internet For online information about Seagate products, visit www.seagate.com or e-mail your disc or tape questions to: Presales support: DiscPreSales@Seagate.com or Tape_Sales_Support@Seagate.com http://www.seagate.com/feedback.shmtl Technical support: DiscSupport@Seagate.com or TapeSupport@Seagate.com http://www.seagate.com/feedback.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 33 SeaFAX® is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can obtain technical support information by return FAX 24 hours daily. This service is available worldwide. Presales Support Presales Support Our Presales support staff can help you determine which Seagate products are best suited for your specific application or computer system.
34 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Customer Service (CSO) Warranty repair Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator customers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase. Authorized service centers If your live outside the US, you can contact an Authorized service center for service or repair.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev.
36 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B European support services For European customer support, dial the toll-free number for your specific country for presales support, technical support, SeaFAX and warranty repair. If your country is not listed here, dial our European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday through Friday. The European call center is located in Amsterdam, The Netherlands.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 37 SeaBOARD Germany +49-89-1409331 FAX Services—All European Countries Presales/Technical Support/Warranty Repair +31-20-653-3513 Africa/Middle East support services For presales, technical support, warranty repair and FAX services in Africa and the Middle East, dial our European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday through Friday, or send a FAX to +31-20-6533513.
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Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 39 Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information about packing materials. Figure 7 shows how a drive fits in an approved single-pack box, including the packing materials. Note.
40 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Warranty See your authorized Seagate distributor or dealer. Preinstalled or bundled software is provided “as is.” There are no warranties of merchantability or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed. Maintenance and repair Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty.
Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B 41 nung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.
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Medalist 17240, 13030, 10231, 8420 and 4310, Rev.
44 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA Publication Number: 21200130-001, Rev.
