............................. Medalist 3240 (ST33240A) ............................. Medalist 2531 (ST32531A) ............................. for ATA (IDE)-Compatible PCs ............................. Installation Guide .............................
-2 Medalist 3240, 2531, Rev. B © 1997-1999 Seagate Technology, Inc. All rights reserved. Publication Number: 21200065-001, Rev. B, February 1999 Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate Technology, Inc. Medalist, DiscWizard, SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.
Medalist 3240, 2531, Rev. B iii-1 Contents The easiest way to install your drive .................................... 1 What you need ........................................................................ 2 Before you begin .................................................................... 2 Handling precautions............................................................. 3 Master/slave jumpers ............................................................. 4 Attaching cables and mounting the drive ....
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Medalist 3240, 2531, Rev. B 1 The easiest way to install your drive DiscWizard is Seagate’s exclusive Windows program, provided on a diskette, that makes it easy to install your Medalist drive. DiscWizard helps you configure your new drive and your computer. It analyzes your system, lets you select various installation options and creates customized step-by-step instructions. It also allows older computers to access the full capacity of large hard drives.
2 Medalist 3240, 2531, Rev. B What you need • Straight-edge and Phillips screwdrivers • Four 6-32 UNC drive mounting screws • An ATA host adapter and interface cable (max length: 18 • • • inches) with enough connectors for all your drives An unused drive power cable for your new drive A bootable DOS system diskette (Seagate recommends using DOS Version 5.0 or later). If you are mounting this 3.5-inch drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit.
Medalist 3240, 2531, Rev. B 3 Handling precautions Disc drives are extremely fragile. Do not drop or jar your drive. Keep the drive in its antistatic bag until you are ready to install it. Protect your drive from static discharge by making sure you are well grounded before touching the drive. We recommend wearing a grounded wrist strap throughout the installation process. Do not touch the connectors or any part of the printed circuit board. Always handle the drive by its edges or frame.
4 Medalist 3240, 2531, Rev. B Master/slave jumpers If your new Seagate drive will be the only drive in your computer, you do not have to change any jumper settings. In this case, skip ahead to “Attaching Cables and Mounting the Drive,” on page 6. If you already have one hard drive in your computer and you are installing a second drive, you must configure one drive as a master and the other as a slave.
Medalist 3240, 2531, Rev. B 5 40-pin ATA pin 1 interface connector 2 46 Master/slave 4-pin power connector 1 3 5 jumper settings Drive is slave Drive is master in single- or dual-drive system Figure 1.
6 Medalist 3240, 2531, Rev. B Attaching cables and mounting the drive 1. If you are attaching a new ATA interface cable to a single drive, attach one end of the cable to the interface connector on your host adapter or motherboard. Motherboard connectors can be identified by the IDE or HDD 40-pin connector. The ATA cable must be no more than 18 inches (457 mm) long. 2. Thread the interface cable through the drive bay and attach the connector at the end of the interface cable to your new drive. Note.
Medalist 3240, 2531, Rev. B 7 Figure 3. Mounting screws 3. You can mount the drive in any orientation. Usually it is mounted with the circuit board down. 4. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC mounting screws in either the sidemounting holes or the bottom-mounting holes. Insert the screws no more than 0.22 inch (5.58 mm) into the bottommounting holes and no more than 0.20 inch (5.0 mm) into the side-mounting holes. ! Caution.
8 Medalist 3240, 2531, Rev. B Power connector Interface connector Pin 1 Figure 4. Cable connectors Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your computer dealer. Some computers also require drive mounting rails, which can be obtained from your distributor or computer manufacturer. 5. Attach a power cable to each drive.
Medalist 3240, 2531, Rev. B 9 Configuring your computer Before you format or partition your new drive, you must configure your computer’s BIOS so that the computer can recognize your new drive. 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to run the system setup program (also called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC, or F1, during startup. See your computer manual for details.
10 Medalist 3240, 2531, Rev. B Table 1. BIOS Settings Drive Cylinders Heads Sectors 781 6,253 128 16 63 63 619 4,956 128 16 63 63 ST33240A LBA addressing CHS addressing ST32531A LBA addressing CHS addressing Note. This drive does not use the write precomp or landing zone parameters. Set these parameters to zero. Recommendation After your configure your computer, we recommend that you use Disk Manager to partition and format your drive.
Medalist 3240, 2531, Rev. B 11 Addressing drive-capacity limitations Some DOS-based computers and operating systems are not designed to accommodate large-capacity hard disc drives. The three most common system limitations are listed below, along with suggestions for overcoming these limitations. See your system manual to determine which (if any) of these limitations applies to your computer. 528-Mbyte limit The BIOS in some older computers cannot accommodate drives with capacities greater than 528 Mbytes.
12 Medalist 3240, 2531, Rev. B Partition-size limit DOS/Windows and Windows 95 cannot access drive partitions larger than 2.147 Gbytes. You can overcome this limitation using the Disk Manager software or the DOS FDISK command to divide your drive into several smaller partitions. Each partition acts as a separate logical drive, with its own drive letter.
Medalist 3240, 2531, Rev. B 13 Partitioning and formatting your drive One drive: For a quick installation, use the Disk Manager software to partition and format your Seagate drive. Disk Manager also ensures that your computer can access the full capacity of your hard drive. See “Installation using Disk Manager” on page 14. You can also use the FDISK.EXE command. See “Standard DOS installation” on page 16.
14 Medalist 3240, 2531, Rev. B Installation using Disk Manager 1. Boot your computer from your DiscWizard diskette. Booting from a diskette ensures that the Disk Manager installation does not conflict with any other software. The Disk Manager software is stored on this diskette and automatically starts. Or at the A: prompt, type DM and press ENTER. 2. Follow the onscreen instructions until you see the Select an Installation Option menu. 3.
Medalist 3240, 2531, Rev. B 15 Windows 95 or Windows 98 Installation 1. Boot your computer from the Windows 95 or Windows 98 startup diskette with the CD-ROM loaded. 2. Note the drive letter for your CD-ROM device. 3. At the A: prompt, type x:setup, where x is the letter of your CD-ROM drive. 4. Continue with the Windows setup instructions.
16 Medalist 3240, 2531, Rev. B Standard DOS installation ! Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) that behave as separate logical drives (labeled C,D,E, etc.). Because DOS computers cannot access partitions larger than 2.1 Gbytes, you must divide large hard drives into multiple partitions.
Medalist 3240, 2531, Rev. B 17 creating a partition that will be used to boot your computer (drive C), make sure the partition is marked active. 6. Create an extended partition and additional logical drives, as necessary, until all the space on your new hard drive has been partitioned. 7. When partitioning is complete, FDISK reboots your computer. Drive formatting ! Caution. Make sure to use the correct drive letters so that you do not format a drive that already contains data.
18 Medalist 3240, 2531, Rev. B Additional installation options 2 46 13 5 Master/slave jumper settings Drive is master with non-ATA-compatible slave Enable Cable Select Figure 5. Non-ATA compatible and cable select jumpers Non-ATA compatible slave jumper If your computer does not recognize your new drive as a master in a two-drive system, the slave drive may not be ATA-compatible. You may be able to solve this problem by installing jumpers on pins 3 and 4 and on pins 5 and 6, as shown in Figure 5.
Medalist 3240, 2531, Rev. B 19 Cable select jumper Some computers differentiate between master and slave drives using specially designed interface cables that have the line to pin 28 (the Cable Select pin) removed or cut at one connector. The connector that has pin 28 disabled is used for the slave drive. See your computer manual to determine whether your computer supports this feature. To configure your Seagate drive for cable select, place a jumper on pins 3 and 4 as shown in Figure 5.
20 Medalist 3240, 2531, Rev. B Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manual includes detailed installation instructions, troubleshooting and a list of master/slave jumper settings for many popular hard drives. To view the Disk Manager online manual, insert the Disk Manager diskette into drive A and type A:\DM /H. Then press ENTER.
Medalist 3240, 2531, Rev. B 21 Supported operating systems The Disk Manager dynamic drive overlay provides support for drives with capacities greater than 528 Mbytes under MS-DOS, Windows 3.x, Windows 95, Windows NT 3.51, Windows NT 3.50 (requires DM upgrade drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM upgrade drivers). Before you install a non-DOS operating system on the drive, install DOS and Disk Manager and make sure that the drive is bootable.
22 Medalist 3240, 2531, Rev. B Follow these instructions to remove a DDO from a drive. 1. Boot the computer to drive C. 2. 3. Insert your DiscWizard diskette into drive A. Type A:\DM to start Disk Manager. 4. 5. Select the Select Installation Options Menu. Select (M)aintenance Menu. 6. Select (M)igrate Dynamic Drive. This program moves the data on your drive so that it can be accessed without the DDO. The migration may take up to an hour to complete, depending on the size of your drive. 7.
Medalist 3240, 2531, Rev. B 23 Basic Troubleshooting If you have installed your drive and it does not function properly, perform the following basic checks: Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive. • Verify compatibility. Verify that the host adapter and drive are • • • • appropriately matched to each other and to your computer.
24 Medalist 3240, 2531, Rev. B • Verify the drive-type settings in the system setup pro- • gram. The drive-type settings in the system BIOS must not exceed the physical specifications of your drive. Also, the settings must not exceed the limitations set by the operating system and BIOS. Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.
Medalist 3240, 2531, Rev. B 25 3 1 4 2 Alternative capacity jumper Full capacity (as shipped) 4 3 2 1 Limit capacity to 2.1 Gbytes (4,092 cylinders) Figure 6. Alternate capacity jumper 2. Move the jumper on the alternate-capacity jumper, as shown in Figure 6. This causes the drive to appear to your BIOS as having a capacity of 2.1-Gbyte. 3. Remount your drive in the computer and replace the computer cover. 4. Insert a bootable system diskette into drive A and turn on the computer.
26 Medalist 3240, 2531, Rev. B 5. Insert your DiscWizard diskette into drive A and type A:\DM. Then press ENTER. This runs the Disk Manager program. 6. Follow the Disk Manager instructions to install the dynamic drive overlay and to partition and format your new drive to its full capacity. 7. After Disk Manager is done, reboot your system. You should see the Disk Manager banner and be able to access the full capacity of your new drive. The screen remains blank when you power up the system.
Medalist 3240, 2531, Rev. B • Try rebooting your computer by pressing the CTRL, ALT and keys simultaneously. If the drive is recognized after you reboot the system, the computer BIOS test may be completing before the drive is ready. One solution is to slow the processor speed during startup. If your computer has a turbo switch, set it to slow speed before turning the computer on. If there is no turbo switch, you may be able to use keyboard commands; see your computer manual for details.
28 Medalist 3240, 2531, Rev. B The dealer partitioned and formatted the drive for you in the store, but the drive does not respond when you install it. • Reboot the computer and make sure the drive spins up. Check all cables. • Make sure the power supply is adequate for system needs. • Make sure the DOS or Windows version the dealer used to partition and format the drive is the same version you have installed in your computer. If it isn’t, see your dealer.
Medalist 3240, 2531, Rev. B 29 The system error message, “Drive not Ready,” appears. • Check all cable connections. Make sure pin 1 of the drive is connected to pin 1 of the hard-disc controller or host adapter. • Make sure the power supply is adequate for system needs. • Reboot the computer and make sure the drive spins up. The FDISK error message, “No Fixed Disk Present,” appears. • Make sure the power supply is adequate for system needs. • Verify the drive-type values in the system setup program.
30 Medalist 3240, 2531, Rev. B • If your computer supports LBA mode, you may need to enable • LBA mode in the system setup program to access the full capacity of the drive. Refer to your computer’s reference guide to find out how to enable LBA. Your computer may not support drives that have more than 4,096 cylinders. Follow the instructions on page 24 for After you install your new drive, your computer will not boot, and no error message appears on the screen.
Medalist 3240, 2531, Rev. B 31 Seagate Technology support services Online Services Internet Fo r o nl i ne i nfo r m a t io n ab o ut S e ag a t e p r o du c ts , v i s i t www.seagate.com or e-mail your disc or tape questions to: Presales Support: Disc: http://www.seagate.com/support/email/ email_presales.shtml or DiscPresales@Seagate.com Tape: http://www.seagate.com/support/email/ email_tape_presales.shtml or Tape_Sales_Support@Seagate.com Technical Support: Disc: http://www.seagate.
32 Medalist 3240, 2531, Rev. B phone numbers, commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives 24 hours daily. International callers can reach this service by dialing +1405-936-1234. SeaFAX® is Seagate's automated FAX delivery system. Using a touch-tone phone, you can obtain technical support information by return FAX 24 hours daily. This service is available worldwide.
Medalist 3240, 2531, Rev. B 33 specialist from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central time) Monday through Friday. Customer Service (CSO) Warranty Repair Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator customers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase. Authorized Service Centers If your live outside the U.S.
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Medalist 3240, 2531, Rev. B 37 Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information on packing materials. Figure 7 shows how a drive fits in an approved single-pack box, including the packing materials. Note. Back up the data on your drive before shipping the drive.
38 Medalist 3240, 2531, Rev. B Warranty See your authorized Seagate distributor or dealer. Preinstalled or bundled software is provided “as is.” There are no warranties of merchantability or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed. Maintenance and repair Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty.
Medalist 3240, 2531, Rev. B 39 nung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.
40 Medalist 3240, 2531, Rev. B Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA Publication Number: 21200065-001, Rev.