Product Manual Seagate® NAS HDD ST4000VN000 ST3000VN000 ST2000VN000 100724684 Rev.
Document Revision History Revision Date Description of Change Rev. A 04/26/2013 Initial release. Rev. B 05/08/2014 Pages 4, 6, 10, 13-14 & 16-17. (updated copyright statement, updated support URLs, updated page numbering & page layouts, updated person from you/your to users/the, added missing hyperlinks to URLs, & added metric values to mechanical drawings) Rev. C 09/09/2014 Page 12. (correction: “increase MTBF” to “decrease MTBF”) © 2014, Seagate Technology LLC All rights reserved.
Contents Seagate Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.1 About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 1 Figure 2 Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Mounting dimensions (2TB,3TB and 4TB). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Seagate NAS HDD Product Manual, Rev.
Seagate Technology Support Services For information regarding online support and services, visit: http://www.seagate.com/about/contact-us/technical-support/ Available services include: • Presales & Technical support • Global Support Services telephone numbers & business hours • Authorized Service Centers For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.
1.
www.seagate.com 1.1 Introduction About the SATA interface The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include: • Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options. • Thinner and more flexible cabling for improved enclosure airflow and ease of installation. • Scalability to higher performance levels.
2.0 Drive Specifications Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models: ST4000VN000 2.1 ST3000VN000 ST2000VN000 Specification summary tables The specifications listed in Table 1 are for quick reference. For details on specification measurement or definition, refer to the appropriate section of this manual.
www.seagate.com Table 1 Drive Specifications Drive specifications summary for 4TB, 3TB and 2TB models (continued) Drive Specification* ST4000VN000 ST3000VN000 ST2000VN000 Relative humidity 5% to 90% (operating) 5% to 95% (nonoperating) 5% to 90% (operating) 5% to 95% (nonoperating) 5% to 95% (operating) 5% to 95% (nonoperating) Relative humidity gradient (max) 30% per hour 30% per hour 30% per hour Wet bulb temperature (max) 37.7°C max (operating) 40.0°C max (nonoperating) 37.
www.seagate.com Drive Specifications 2.2.1 LBA mode When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above. See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB. 2.
www.seagate.com 2.6 Drive Specifications Seek time Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using drive diagnostics. The specifications in the table below are defined as follows: • Track-to-track seek time is an average of all possible single-track seeks in both directions. • Average seek time is a true statistical random average of at least 5000 measurements of seeks between random tracks, less overhead.
www.seagate.com Table 2 Drive Specifications DC power requirements (2TB) Avg (watts 25°C) Avg 5V typ amps Avg 12V typ amps Spinup — — 2.0 Idle* † 3.0 0.229 0.162 Operating 4.30 0.308 0.233 Standby 0.30 0.053 0.004 Sleep 0.30 0.053 0.004 Avg (watts 25° C) Avg 5V typ amps Avg 12V typ amps Spinup — — 2.0 Idle* † 3.95 0.116 0.28 Operating 4.80 0.288 0.283 Standby 0.50 0.09 0.005 Sleep 0.50 0.09 0.
www.seagate.com Drive Specifications 2.8.4 Power-management modes The drive provides programmable power management to provide greater energy efficiency. In most systems, users can control power management through the system setup program.
www.seagate.com Drive Specifications 2.9.2 Ambient Temperature Operating 0° to 70°C (32° to 158°F) Non-operating –40° to 70°C (–40° to 158°F) 2.9.3 Temperature gradient Operating 20°C per hour (68°F per hour max), without condensation Non-operating 30°C per hour (86°F per hour max) 2.9.4 Humidity 2.9.4.1 Relative humidity Operating 5% to 90% non-condensing (30% per hour max) Nonoperating 5% to 95% non-condensing (30% per hour max) 2.9.4.2 Wet bulb temperature Operating 37.7°C (99.
www.seagate.com 2.9.6.3 Drive Specifications Operating vibration The maximum vibration levels that the drive may experience while meeting the performance standards specified in this document are specified below. 2Hz to 22Hz 0.25 Gs (Limited displacement) 22Hz to 350Hz 0.50 Gs 350Hz to 500Hz 0.25 Gs All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws. Vibration may be applied in the X, Y or Z axis.
www.seagate.com Drive Specifications 2.11 Electromagnetic immunity When properly installed in a representative host system, the drive operates without errors or degradation in performance when subjected to the radio frequency (RF) environments defined in Table 5.
www.seagate.com Drive Specifications 2.14.2 Electromagnetic compatibility Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Electromagnetic Compatibility Directive (2004/108/EC) as put into place 20 July 2007. Testing is performed to the levels specified by the product standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and the immunity levels are defined by EN 55024.
www.seagate.com Drive Specifications 2.15 Environmental protection Seagate designs its products to meet environmental protection requirements worldwide, including regulations restricting certain chemical substances. 2.15.
www.seagate.com Configuring and Mounting the Drive 3.0 Configuring and Mounting the Drive This section contains the specifications and instructions for configuring and mounting the drive. 3.1 Handling and static-discharge precautions After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards.
3.4 Drive mounting Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. Refer to Figure 2 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive: • Allow a minimum clearance of 0.030 inches (0.76mm) around the entire perimeter of the drive for cooling. • Use only 6-32 UNC mounting screws. • The screws should be inserted no more than 0.150 inch (3.
www.seagate.com SATA Interface 4.0 SATA Interface These drives use the industry-standard Serial ATA (SATA) interface that supports FIS data transfers. It supports ATA programmed input/output (PIO) modes 0 to 4; multiword DMA modes 0 to 2, and Ultra DMA modes 0 to 6. For detailed information about the SATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. 4.
4.3 Supported ATA commands The following table lists SATA standard commands that the drive supports. For a detailed description of the ATA commands, refer to the Serial ATA International Organization: Serial ATA Revision 3.2 (http://www.sata-io.org). See “S.M.A.R.T. commands” on page 25 for details and subcommands used in the S.M.A.R.T. implementation.
Table 7 SATA standard commands (continued) Command name Command code (in hex) Set Features EFH Set Max Address F9H Note: Individual Set Max Address commands are identified by the value placed in the Set Max Features register as defined to the right. Address: Password: Lock: Unlock: Freeze Lock: Set Max Address Extended 37H Set Multiple Mode C6H Sleep E6H S.M.A.R.T. Disable Operations B0H / D9H S.M.A.R.T. Enable/Disable Autosave B0H / D2H S.M.A.R.T. Enable Operations B0H / D8H S.M.A.R.
www.seagate.com SATA Interface 4.3.1 Identify Device command The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in on page 18. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive.
www.seagate.com Table 8 SATA Interface Identify Device commands (continued) Word Description Value 56 Number of current logical sectors per logical track xxxxH 57–58 Current capacity in sectors xxxxH 59 Number of sectors transferred during a Read Multiple or Write Multiple command xxxxH 60–61 Total number of user-addressable LBA sectors available (see Section 2.2 for related information) *Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB).
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www.seagate.com SATA Interface 10 Multiword DMA mode 2 is currently active. Bit Word 84 0 SMART error login is supported. 1 SMART self-test is supported. 2 Media serial number is supported. 3 Media Card Pass Through Command feature set is supported. 4 Streaming feature set is supported. 5 GPL feature set is supported. 6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported. 7 WRITE DMA QUEUED FUA EXT command is supported. 8 64-bit World Wide Name is supported.
www.seagate.com SATA Interface 4.3.2 Set Features command This command controls the implementation of various features that the drive supports. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching features enabled.
www.seagate.com SATA Interface 4.3.3 S.M.A.R.T. commands S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T.
Index A ACA 13 acceleration 11 acoustics 11 Active 9 Active mode 9 Agency certification 12 altitude 10 Ambient temperature 9 ambient temperature 7 areal density 6 ATA commands 18 Australia/New Zealand Standard AS/NZ CISPR22 13 Australian Communication Authority (ACA) 13 Australian C-Tick 13 Average latency 7 Average seek time 7 B buffer 6 C cables and connectors 15 cache 6 capacity 5 CE mark 13 certification 12 Check Power Mode 18 China RoHS directive 14 compatibility 13 Conducted noise 8 Conducted RF immun
nominal power 7 Nonoperating shock 10 Nonoperating vibration 11 O operating 8 Operating power 7 Operating shock 10 Operating vibration 11 P Physical characteristics 7 point-to-point 3, 15 Power consumption 7 power dissipation 8 Power modes 9 Power specifications 7 Power-management modes 9 Power-on to Ready 7 precautions 15 printed circuit board 15 programmable power management 9 prominent discrete tone 11 Q quick reference 4 R Radiated RF immunity 12 radio and television interference 13 radio frequency (RF)
Voltage dips, interrupts 12 Voltage tolerance 8 W Warranty 12 weight 6 wet bulb temperature 10 width 6 Write Buffer 19 Write DMA 19 Write DMA Extended 19 Write DMA FUA Extended 19 Write DMA Without Retries 19 Write Log Extended 19 Write Multiple 19 Write Multiple Extended 19 Write Multiple FUA Extended 19 Write Sectors 19 Write Sectors Extended 19 Write Sectors Without Retries 19 Seagate NAS HDD Product Manual, Rev.
Seagate Technology LLC AMERICAS Seagate Technology LLC 10200 South De Anza Boulevard, Cupertino, California 95014, United States, 408-658-1000 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100724684, Rev.
